Questions & Answers

Q: QuestionDoes the ring work with the Peloton app or tread?

Asked 1 year ago by JCP1.

This question was asked about the related product: Samsung - Galaxy Ring – Size Before You Buy – Size 6 - Titanium Black - (2024)

• A:Answer Hi there JCP1, thanks for taking the time to ask us your question about the Samsung Galaxy Ring. Yes, you can utilize the Galaxy Ring to track your workouts, including those on the Peloton Tread, with the Galaxy Wearable app. If you think of any other questions for us, feel free to reach back out. Thank you for being a loyal Samsung customer. - Debra

  Answered 9 months ago by Samsung

  
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Q: QuestionWill the ring detect atrial fibrillation?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Ring – Size Before You Buy – Size 8 - Titanium Black - (2024)

• A:Answer It does not have ECG so no, but it does warn you if your Heart Rate is too low or to fast, and you can also change the rate so it tells you how you prefer it, by default is less tan 60 or more than 120 when resting

  Answered 1 year ago by AxelFloMex

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Q: Questionis the ring waterproof or water resistant?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Ring – Size Before You Buy – Size 12 - Titanium Silver - (2024)

• A:Answer It is, up to a 100m

  Answered 1 year ago by AxelFloMex

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Q: QuestionIs it compatible with iOS?

Asked 1 year ago by K8.

This question was asked about the related product: Samsung - Galaxy Ring – Size Before You Buy – Size 7 - Titanium Gold - (2024)

• A:Answer No

  Answered 1 year ago by Anonymous

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Q: Questionis it water Proof?

Asked 1 year ago by Aquaman.

This question was asked about the related product: Samsung - Galaxy Ring – Size Before You Buy – Size 7 - Titanium Black - (2024)

• A:Answer Thank you for reaching out! We noticed that you are interested in the Galaxy Ring. This ring is in line with the 10ATM water-resistance classification (up to 100m of fresh water for up to 10 minutes) and IP68 rating (up to 6 feet of water for up to 30 minutes). Make sure to dry the residue after it gets wet. The Galaxy Ring is designed to be durable, water-resistant, and scratch-resistant, standing up to your daily activities. If you have any further questions, feel free to reach out to us at Support. -Kelvin

  Answered 1 year ago by Samsung

  
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Q: QuestionHow long the ring function on one charge

Asked 1 year ago by Acetronaut.

This question was asked about the related product: Samsung - Galaxy Ring – Size Before You Buy – Size 10 - Titanium Gold - (2024)

• A:Answer We appreciate you reaching out to us! We noticed you were reaching out regarding the Samsung Ring and the battery life. Rest assured that you will have less charging and more tracking with this ring. Slip it on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. For any further questions or concerns, please contact us at Samsung Support. -Kelvin

  Answered 1 year ago by Samsung

  
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Q: QuestionWhat finger do you wear it on?

Asked 1 year ago by Sphynx21.

This question was asked about the related product: Samsung - Galaxy Ring – Size Before You Buy – Size 5 - Titanium Silver - (2024)

• A:Answer Thank you for contacting us with your question! The instructions for this ring are simple: Wear the ring with the orientation indicator facing your palm. Choose a finger where the ring fits comfortably - not too tight or loose. With this ring, you will be able to get personalized sleep insights using a sleep tracker that's so comfortable, you won't even notice it's there. If you have any other questions or concerns, please let us know at Support. -Kelvin

  Answered 1 year ago by Samsung

  
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Q: QuestionAlso in case anyone else is wondering - when it comes to how tight the ring should be: they said you'll want it to slide on your finger somewhat easily but have some resistance coming off so it's not too loose for accurate readings.

Asked 1 year ago by Purchased.

This question was asked about the related product: Samsung - Galaxy Ring – Size Before You Buy – Size 11 - Titanium Silver - (2024)

• A:Answer Your hands and fingers change in size with the season. I tried size 12 but too tight. The 13 was the biggest and fit perfectly. You want it the same as any other ring. Not cutting circulation but also not being able to shake off your hand.

  Answered 7 months ago by Clint

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Q: QuestionDoes the ring require recharging?

Asked 1 year ago by JoeRo.

This question was asked about the related product: Samsung - Galaxy Ring – Size Before You Buy – Size 7 - Titanium Gold - (2024)

• A:Answer We appreciate your inquiry, Joe. We are always eager to provide you with the best service possible. You will need to charge the ring. With longer battery life and advanced tracking, you can wear it without worry for up to seven days without needing to recharge. Additionally, with a full cradle charge, you can use the Galaxy Ring for up to 14 days without needing to plug it in. The transparent cover of the charging cradle allows you to easily get your Galaxy Ring ready for the week ahead. LED lights indicate the charging progress of the Galaxy Ring. If you have any other questions, feel free to reach out to us at Support. - Kelvin

  Answered 1 year ago by Samsung

  
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Q: QuestionBattery life?

Asked 1 year ago by Eddie.

This question was asked about the related product: Samsung - Galaxy Ring – Size Before You Buy – Size 10 - Titanium Silver - (2024)

• A:Answer Your outreach is very important to us, Eddie. We always look forward to the chance to assist you. We see that you are interested in the Galaxy Ring and wanted to know about the battery life. You'll be happy to know that you can slip it on and forget it with a seven-day charge that won’t slow you down. With a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. With this ring, you will be able to get a closer read on your body than ever before with improved heart rate tracking from Galaxy Ring. For any additional inquiries, reach out to us at Support. -Kelvin

  Answered 1 year ago by Samsung

  
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Q: Questioncan I wear it on a different finger than as shown, Ring finger?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Samsung - Galaxy Ring – Size Before You Buy – Size 13 - Titanium Black - (2024)

• A:Answer Thanks for reaching out to us! We see that you reached out to inquire about the Galaxy Ring. You can wear your ring on the finger you feel comfortable with as long as it is worn properly. Ensure the orientation indicator on the side of the ring is facing toward your palm. If you have at other questions or concerns, be sure to reach out to us at Support. -Kelvin

  Answered 1 year ago by Samsung

  
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Q: QuestionAre the sizing rings for the Oura ring the same as the Samsung ring?

Asked 7 months ago by Shells.

This question was asked about the related product: Samsung - Galaxy Ring – Size Before You Buy – Size 10 - Titanium Silver - (2024)

• A:Answer No, I went to Best Buy to try both brands' sizers in person, and they're 1 or 2 sizes different.

  Answered 6 months ago by CaitlinN

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Q: QuestionHow accurate is the ring with darker skin tones? Was accuracy checked with some of these measures compared to lighter skin tones?

Asked 9 months ago by Lubu.

This question was asked about the related product: Samsung - Galaxy Ring – Size Before You Buy – Size 8 - Titanium Black - (2024)

• A:Answer I am a darker-skinned person, and it works well. Skin tone is not relevant for this product.

  Answered 6 months ago by ALReaves

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Q: QuestionDo you have to have a Samsung phone to get this ring or can I download the app on my iPhone as well?

Asked 11 months ago by Kyle.

This question was asked about the related product: Samsung - Galaxy Ring – Size Before You Buy – Size 7 - Titanium Gold - (2024)

• A:Answer Greetings Kyle, thank you for finding the opportunity to ask us your question about the Samsung Galaxy Ring. The Galaxy Ring is supported on Samsung Galaxy smartphones over R OS version (Android 11.0). If you think of any other questions, feel free to reach back out. Thank you for being a valued Samsung customer. - Debra

  Answered 11 months ago by Samsung

  
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Q: QuestionIs the ring able to track biological age?

Asked 1 year ago by Anonymous.

• A:Answer Salutations, thanks for taking the opportunity to ask us your question about the Samsung Galaxy Ring. No, the Galaxy Ring offers health tracking such as steps, heart rate, sleep, and blood oxygen to name a few. If you have any other questions for us, feel free to reach out to Samsung Support. Thanks for choosing Samsung. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionDoes it work with an iphone

Asked 1 year ago by Dpete.

This question was asked about the related product: Samsung - Galaxy Ring – Size Before You Buy – Size 8 - Titanium Gold - (2024)

• A:Answer No

  Answered 1 year ago by GuitarRebel

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Q: QuestionIs this smart ring comparable with Apple products such as seeing insights on my iPhone?

Asked 1 year ago by iPhone.

This question was asked about the related product: Samsung - Galaxy Ring – Size Before You Buy – Size 5 - Titanium Gold - (2024)

• A:Answer It is not compatible with iOS, but it is with any Android phone

  Answered 1 year ago by AxelFloMex

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Q: QuestionWill this work with an iPhone?

Asked 1 year ago by Joe.

This question was asked about the related product: Samsung - Galaxy Ring – Size Before You Buy – Size 7 - Titanium Black - (2024)

• A:Answer No it Requires Samsung Health and ONE UI 6.1 to function.

  Answered 1 year ago by Anonymous

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Q: QuestionCan I use this swimming?I had a Galaxy Smartwatch that died after 11 months of use and they wouldn't fix under warranty due to water damage-quite frustrating. Don't want to make the same mistake buying this since my primary purpose was a fitness tracker

Asked 1 year ago by bsullyok.

This question was asked about the related product: Samsung - Galaxy Ring – Size Before You Buy – Size 7 - Titanium Black - (2024)

• A:Answer Thank you for reaching out! We are always ready to help you. The Galaxy Ring is designed to withstand water and scratches, making it durable for everyday use. It has a water-resistance classification of 10ATM, which means it can be submerged in up to 100m of fresh water for up to 10 minutes, and an IP68 rating, allowing it to withstand being in up to 6 feet of water for up to 30 minutes. After exposure to water, make sure to rinse off any residue and dry the ring. This Galaxy Ring is an elegant and lightweight accessory designed for all-day wear. It easily slips onto your finger, complementing your daily activities. If you have any further questions, feel free to contact us at Support. - Kelvin

  Answered 1 year ago by Samsung

  
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