Questions & Answers
- Model:
- SM-S928UZKEXAA
- |
- SKU:
- 10189239
Q: QuestionCan this phone be used in The Bahamas?
Asked by Eyes.
- A:Answer Aloha Eyes, thanks for taking the time out of your busy day to ask us your question about the Samsung Galaxy S24 Ultra. The advertised unlocked Galaxy S24 Ultra is compatible with the following U.S. wireless carriers: AT&T, Boost Mobile, Cricket, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Google Fi. This device works well on the 5G, 4G, 4G LTE, and GSM networks. Feel free to reach out to the wireless carrier of your choosing to inquire if this device would have service in your area of travel. Thank you for being a steadfast Samsung customer. - Debra
Answered by Samsung

Q: QuestionIs the Samsung s24 ultra unlocked is it a GSM
Asked by Shaw.
- A:Answer Howdy Shaw, thanks for taking the available time out of your day to ask us your question about the Samsung Galaxy S24 Ultra. Yes, the advertised Galaxy S24 Ultra works well on the GSM network as well as the 5G, 4G, and 4G LTE networks. Let us know if you think of any other questions for us by reaching back out at your leisure. Thank you for being a valued Samsung customer. - Debra
Answered by Samsung

Q: QuestionI've never bought an unlocked phone so forgive me if this is a silly question. I should be able to use this unlocked phone with my existing Verizon account without having to pay for a plan upgrade? Thanks.
Asked by Anonymous.
- A:Answer One possible issue, if you are currently making payments on a phone as part of a plan or contract youre on. Not sure if theyd let you continue to make payments or make you pay the remaining balance in full. Other than that, shouldnt be an issue. This phone supports physical sim cards and so does verizon, so in that sense, activation shouldnt be an issue. Sim cards (i think) are around $30 if you dont already have one. Verizon may charge an activation fee.
Answered by crustykeeb
Q: QuestionHi. Is the Unlocked Samsung - Galaxy S24 Ultra compatible with any or all cell phone providers in Europe? Like A1
Asked by Pantef.
- A:Answer Hi there Pantef, thanks for taking the time to ask us your question about the Samsung Galaxy S24 Ultra. The advertised unlocked Galaxy S24 Ultra is compatible with the following U.S. wireless carriers: AT&T, Boost Mobile, Cricket, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Google Fi. This device also works on the following wireless networks: 5G, 4G, 4G LTE, and GSM. Feel free to contact us if you have any other questions. Thank you for being a loyal Samsung customer. - Debra
Answered by Samsung

Q: QuestionHI! Can I connect this Unlocked version to any carriers int the world (talking about Asia)?
Asked by Guest.
- A:Answer Greetings Guest, thank you for finding the unobstructed time out of your schedule to ask us your question about the Samsung Galaxy S24 Ultra. The advertised unlocked Galaxy S24 Ultra is compatible with the following U.S. wireless carriers: AT&T, Boost Mobile, Cricket, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Google Fi. This device works well with the 5G, 4G, 4G LTE, and GSM networks. If you have any other questions for us, feel free to reach back out. Thank you for being a dedicated Samsung customer. - Debra
Answered by Samsung

Q: QuestionCan I use this phone with a SIM from Colombia?
Asked by Anonymous.
- A:Answer Yes, Sim and eSim from Colombia
Answered by ManuelG
Q: QuestionWill there be a black friday discount on this phone?
Asked by Dima.
- A:Answer Currently $950 best buy for black Friday
Answered by DixitP
Q: QuestionHello - Is the Unlocked Samsung - Galaxy S24 Ultra compatible with any or all cell phone providers in Mexico?
Asked by CaffeineAddict.
- A:Answer Yes
Answered by KareuT
Q: QuestionIs the pen included in the package?
Asked by Pele.
- A:Answer Yes, the pen is included
Answered by DattaramP
Q: Questiondoes this accept a SD card
Asked by Anonymous.
- A:Answer Hello, thank you for finding the time out of your lively day to ask us your question about the Samsung Galaxy S24 Ultra. No, the S24 Series does not have expandable storage capabilities. Instead, cloud-based storage options like Samsung Cloud, Microsoft OneDrive, and Google Drive are available to keep your most precious memories safe from prying eyes. Feel free to reach out to Samsung Support if you have additional questions for us. Thank you for being a treasured Samsung customer. - Debra
Answered by Samsung

Q: QuestionCan Bangladeshi SIM be used in this phone?
Asked by Jahir.
This question was asked about the related product: Samsung - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Gray
- A:Answer Yes
Answered by KareuT
Q: QuestionWill the unlocked phone operate oversees with European sim card carriers?
Asked by MrMojo.
- A:Answer Yes
Answered by KareuT
Q: QuestionIs this phone comes with dual sim or not pls clarify In India it comes with dual sims
Asked by prasad.
This question was asked about the related product: Samsung - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Gray
- A:Answer The phone supports dual sim - one of them should be ESIM and the other one can by physical (nano) sim.
Answered by DattaramP
Q: QuestionHow do I go about financing the phone? I have a trade-in.
Asked by Terp.
This question was asked about the related product: Samsung - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Gray
- A:Answer Ther is an lot terms and conditions about financial, so u can go through direct that company where u try too trade in or direct through ur contacts.
Answered by MuhaiminA
Q: QuestionCan I used the unlocked version in india???
Asked by Thela.
- A:Answer Hello Thela, thank you for finding the time out of your lively day to ask us your question about the Samsung Galaxy S24 Ultra. The advertised unlocked Galaxy S24 Ultra is compatible with AT&T, Boost Mobile, Cricket, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Google Fi. If you have any other questions for us, feel free to each out to Samsung Support. Thank you for being a treasured Samsung customer. - Debra
Answered by Samsung

Q: QuestionCan the titanium yellow come with 1000 GB? If so, where can you get the exact color and GB phone combo? Can I get the 1000 GB in any color somewhere? I really want the titanium yellow with 1000 GB.
Asked by S.
This question was asked about the related product: Samsung - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Yellow
- A:Answer In Samsung's website they sell it For all Storage sizes
Answered by Juan
Q: QuestionWhat is manufacturing warranty on broken screen?
Asked by Anonymous.
This question was asked about the related product: Samsung - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Gray
- A:Answer We appreciate you taking the time to connect with us. With Samsung Care+, you will be able to breathe easy with unlimited repairs, including batteries, and same-day $29 cracked screen repairs at 700+ Samsung authorized locations. Same-day screen repairs may be available for eligible devices in select areas. For further assistance, please reach out to us at Support. - Kelvin
Answered by Samsung

Q: QuestionIs the s24 compatible with a non us simcard. For example if I travel and get a Sim card overseas
Asked by Shy.
This question was asked about the related product: Samsung - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Violet
- A:Answer Greetings Shy, thank you for finding the time out of your day to ask us your question about the Samsung Galaxy S24 Ultra. The advertised (U.S. version) of the unlocked Galaxy S24 Ultra is compatible with the following U.S. wireless carriers: AT&T, Boost Mobile, Cricket, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Google Fi. We recommend reaching out to the wireless carrier of your choosing from the list above to inquire if this device can be utilized outside of the U.S. Feel free to reach out to Support if you have any other questions for us. Thank you for being a dedicated Samsung customer. - Debra
Answered by Samsung

Q: Questionmy IPhone 13 Pro Max is only 2 yrs old not a scratch anywhere and yall say it is only worth 390 but AT&T says the trade in value is 1000. just want to understand the huge difference
Asked by Anonymous.
This question was asked about the related product: Samsung - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Yellow
- A:Answer Go to AT&T
Answered by Anonymous
Q: QuestionIs this unlocked galaxy s24 ultra compatible with Spectrum Mobile?
Asked by Beast.
- A:Answer Yes
Answered by JorgeC
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