“Hello. So I own this and for whatever reason I can't load any apps, only play DVDs. I'll click on an app and then it just stays frozen on the home screen. Do I need a special.hdmi cable? Suggestions? Ty”

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• Hi Scatha36, we understand your concerns with the Blu-ray player. Please fill out the form below and one of our social media specialists would be happy to assist you. http://smsn.us/SamsungSupportUSA and we will respond accordingly. ^Britt

  Answered by Samsung 7 years ago

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• Don’t use any apps

  Answered by Shortie 7 years ago

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