Questions & Answers

Q: QuestionAre these easy to move around for cleaning underneath?

Asked 6 years ago by Iliana.

This question was asked about the related product: Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - Brushed Black

• A:Answer Just as easy as the washer and dryer is to move. The base is made of thin sheet metal and thick plastic. The feet are a rubber material that grips pretty good so it is difficult to slide on the floor.

  Answered 6 years ago by IusenikeVerified Purchase

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Q: QuestionIs this compatible with Samsung WF42H5000AW/A2

Asked 4 months ago by Donna.

• A:Answer Hello Donna, Yes, WE402NW/A3 is the compatible pedestal for the washer model WF42H5000AW/A2. Have a wonderful day. -Kimberly

  Answered 4 months ago by Samsung

  
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Q: QuestionWill this pedestal work with washer model #25B6900AW and dryer model #DV25B6900HW or #DV25BG6900EW?

Asked 1 year ago by Rcurious.

• A:Answer Greetings! No, this Samsung pedestal accessory is not compatible with Samsung washing machine model WW25B6900AW and Samsung dryer model DV25B6900HW. Leo

  Answered 1 year ago by Samsung

  
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Q: QuestionIs it necessary to have a pedestal for model wf50tb800av? Are there adjustment leveller bolts on the unit itself?

Asked 3 years ago by king.

This question was asked about the related product: Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - Brushed Black

• A:Answer NOT NECESSARY BUT RECOMMED THEM YES THEY HAVE ADJUSTABLE FEET

  Answered 3 years ago by DodoVerified Purchase

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Q: QuestionDoes the pedestal only fit Samsung models? I have a Kenmore 41262

Asked 4 years ago by FIT.

• A:Answer Hi FIT. Thank you for reaching out regarding your Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer if this is compatible with your Kenmore 41262. Regarding your concern, our pedestal is designed for our Samsung washer and dryer hence, your Kenmore 41262 won't be compatible. I suggest you check this link to further assist you. https://www.samsung.com/us/home-appliances/home-appliances-accessories/washers-dryers/27--pedestal--2019--we402nw-a3/#benefits Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144417850 ^Camille

  Answered 4 years ago by Samsung

  
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Q: QuestionWill this pedestal work for a WF45M5500A washer?

Asked 4 years ago by Anonymous.

This question was asked about the related product: Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - Platinum

• A:Answer Thanks so much for asking! I checked our compatible products page for this pedestal (https://bit.ly/3DVTSQa) and it does not list washer model WF45M5500A as compatible. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionI have a samsung front load washer. Will the pedestal stop the excessive vibration on spin cycle. Currently, the washing machine sounds like a freight train coming through the house. It may be damaging something if I don’t turn it off.

Asked 5 years ago by Sherryl.

This question was asked about the related product: Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - Platinum

• A:Answer Hi Sherryl! I'm so glad you brought this to our attention. Your washer definitely shouldn't be doing that. Generally, excessive vibrations are caused by improper levelling, and adding a pedestal can make it more difficult to level properly. But I do have some good news for you! This link (https://bit.ly/3bGCsfh) is filled with some easy to follow steps that should help you get your washer to stay still. If for some reason you're still having trouble, just reference ticket number 1143328444, and contact us for further help. We can be reached through Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca

  Answered 5 years ago by Samsung

  
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Q: Questionis this model compatible with model # DV45K6500EV

Asked 5 years ago by Leander.

This question was asked about the related product: Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - Brushed Black

• A:Answer Samsung utilizes one pedestal for their washers. As long as you are purchasing a current washer, you should have no problems.

  Answered 5 years ago by TonyInCincinnatiVerified Purchase

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Q: QuestionWhat is the approximate weight of the pedestal?

Asked 6 years ago by WM.

• A:Answer Hello! The weight of the pedestal is 36.6 lbs. ^Lena

  Answered 6 years ago by Samsung

  
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Q: QuestionIs this model compatible with washer WF45M5500AW?

Asked 6 years ago by andrea.

• A:Answer The Samsung base fits all Samsung washers. Think twice about buying a new Samsung washer. They have VRT (Vibration Reduction Technology) this makes their machines very noisy. Mine is only a month and a half and I wish I could pick a different brand. I have had Samsung out twice and they tell me that my machine is fine. It sounds like a semi is air breaking in my house.

  Answered 6 years ago by FluffyVerified Purchase

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Q: Questioncan this be used is stacking the washer and dryer?

Asked 6 years ago by jul.

This question was asked about the related product: Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - Champagne

• A:Answer We did. Works great!

  Answered 6 years ago by RogerOVerified Purchase

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Q: Questioncompatible with samsung WF45K6200AZ ? not available in blue ? thanks

Asked 6 years ago by carlos.

This question was asked about the related product: Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - Champagne

• A:Answer Hi there carlos. Our compatible products page (https://bit.ly/2NswX8K) does not list washer model WF45K6200AZ as compatible. ^Jecca

  Answered 6 years ago by Samsung

  
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Q: QuestionWHO WANTS TO COME HELP LIFT THIS WASHER ON TO THE PEDASTAL?

Asked 2 days ago by BEANSTALK.

• A:Answer Hello BEANSTALK, For pedestals, installation typically requires lifting and aligning the washer securely, which is best handled with the right equipment and assistance. To help ensure everything is installed safely and correctly, using a professional installer is recommended. Since this purchase was made through Best Buy, their team can assist with installation services or help arrange support. You can reach them directly at 1‑888‑237‑8289 for available options. Samsung truly values your business. Nicole Samsung Care

  Answered 1 day ago by Samsung

  
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Q: QuestionWhat installation components come with this such as screws. Clamps, etc

Asked 1 month ago by Samgghh.

This question was asked about the related product: Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - Brushed Black

• A:Answer Hi Samgghh, It comes with the key pieces you’d need for setup, like screws, bracket legs, double-sided tape, and the front guide covers (right and left). You may refer to page 1 of the user manual here: https://downloadcenter.samsung.com/content/UM/202207/20220708152818939/PEDESTAL-DC68-02931D-03.pdf We recommend having a professional install it to make sure everything is set up properly. Hope this helps. Jeffrey Samsung Care

  Answered 1 month ago by Samsung

  
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Q: QuestionIs this pedestal also compatible with Samsung - 4.5 cu. ft. High Efficiency Stackable Front Load Washer with Steam - White Model: WF45R6100AW

Asked 1 month ago by oldwasher.

• A:Answer Hi oldwasher, This pedestal is designed for newer units, and the washer model is not listed as compatible. You may refer to the specification sheet below to check the supported pedestal model for the washer: https://image-us.samsung.com/SamsungUS/samsung/us/home-appliance/pdf/07012019/WF45R6100AC_V6.pdf Hope this helps! Jeffrey Samsung Care

  Answered 1 month ago by Samsung

  
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Q: QuestionDo you have to assemble it?

Asked 1 month ago by Anonymous.

This question was asked about the related product: Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - Brushed Black

• A:Answer Hi there, finding a way to make loading and unloading more comfortable before getting everything set up is a smart move. The Samsung washing machine pedestal is not shipped fully assembled. It comes with the necessary hardware and instructions, and it’s designed to be assembled and then installed under a compatible washer. The washer itself is heavy, so having an extra set of hands can help during installation. Here’s a handy link to a visual guide on how to install your Samsung laundry pedestal or riser: https://www.samsung.com/us/support/answer/ANS10006907/ Glad to help shed some light on this. Khristine Samsung Care

  Answered 1 month ago by Samsung

  
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Q: QuestionI only found out about these pedestal's after I had already had the new Washer/Dryer installed. If I have them delivered, can I pay extra to have them installed? The Dryer wouldn't be much of a problem, but that washer is HEAVY.

Asked 2 months ago by JohnG1.

This question was asked about the related product: Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - Brushed Black

• A:Answer Hello JohnG1, It’s understandable to want clear options when adding pedestals after your washer and dryer are already installed. In most cases, pedestal installation is handled during the original delivery or through a separate installation service. Since your purchase was through Best Buy, they can confirm whether installation can be added for an extra fee and arrange professional installers equipped to handle the washer safely. You can reach Best Buy at 1‑888‑237‑8289. We appreciate hearing from you, and Samsung truly values your business. Nicole Samsung Care

  Answered 1 month ago by Samsung

  
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Q: QuestionIs the pedestal compatible with DVE55CG7100V?

Asked 2 months ago by Emily.

This question was asked about the related product: Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - Brushed Black

• A:Answer Hi Emily, Thank you for reaching out to us with your question about pedestal compatibility for your Samsung dryer. The pedestal is designed specifically for Samsung 27-inch-wide front-load washers and dryers, which helps ensure proper fit and performance. Based on this design, the top-load electric dryer model you mentioned is not supported for use with this pedestal. You may refer to the specification link below for more information. Here is the link: https://images.samsung.com/is/content/samsung/p6pim/us/we402nv-a3/specsheet/us-specsheet-we402nv-a3-550556792.pdf If you ever need to reach out to Samsung, please include this reference number (1152289992). We truly value your business. Geraldine Samsung Care

  Answered 2 months ago by Samsung

  
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Q: QuestionCan this pedestal go on top of a drain pan and is there enough clearance for the drawer to open?

Asked 3 months ago by Anonymous.

This question was asked about the related product: Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - Brushed Black

• A:Answer Hello Valued Customer, We value your interest in your Samsung pedestal and your question about installation details. Samsung’s installation resources emphasize that pedestals are designed for placement on a level, solid floor surface, highlighting the standard and supported installation method for maintaining stability and proper performance. The published installation guide focuses on this approved floor‑based setup, reflecting the intended configuration for secure use. In addition, Samsung’s product documentation, including the official specification sheet, provides detailed dimensions to support accurate planning of front clearance and proper positioning based on the recommended installation approach. You can explore the full guide here: Install your Samsung laundry pedestal or riser. https://www.samsung.com/us/support/answer/ANS10006907/ You can review the specification sheet here: https://images.samsung.com/is/content/samsung/p6pim/us/we402nv-a3/specsheet/us-specsheet-we402nv-a3… Please keep this reference number for your records: 1152248960. We appreciate hearing from you and truly value your business. Glaiza Samsung Care

  Answered 3 months ago by Samsung

  
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