Questions & Answers
- Model:
- 55S425
- |
- SKU:
- 6319333
Q: QuestionCan this tv be mounted on the wall?
Asked by Anonymous.
- A:Answer Yes you can. I’ve mounted two. The holes for the mount are on the lower half of the unit and are around 8” apart.
Answered by AppleGuy68
Q: QuestionHi To this TV model. Can I connect a fire TV box? Thank
Asked by Roque.
- A:Answer TCL Roku TVs have access to thousands of streaming channels, and over 500,000 movies and tv episodes to fulfill almost any streaming need. This TV also includes 3 HDMI ports to connect external devices, such as that of a Fire TV box. Hope this helps! Thank you, TCL Customer Support
Answered by TCLExpert

Q: QuestionCan you hook the TV to an over the air digital antenna? Does it come with a coaxial connection?
Asked by Willieb70.
- A:Answer This TCL Roku TV has a coaxial located on the back of the TV near the other inputs. By connecting an antenna you can receive over-the-air channels. However, the reception depends on the signal strength. Hope this helps! Thank you, TCL Customer Support
Answered by TCLExpert

Q: QuestionThe legs are too far apart for where I want to place the tv and wall mount won't work. What stand should I buy
Asked by Dnyboy1.
- A:Answer This TV is compatible with most stands that can attach to the 200mm x 200mm VESA mounting pattern on that back of the TV. Hope this helps! Thank you, TCL Customer Support
Answered by TCLExpert

Q: QuestionCan you hook your fire stick to this tv?
Asked by Sauce.
- A:Answer Yes. It has 3 hdmi.
Answered by Sirak
Q: QuestionIn what country is this tv series manufactured?
Asked by Repp.
- A:Answer All TCL Roku TVs are manufactured in our own assembly plants in China. In fact, we are proud of the fact that we are one of only three TV manufacturers globally who is what’s called “vertically integrated”, meaning everything inside a TCL TV is TCL components! Thank you, TCL Customer Support
Answered by TCLExpert

Q: QuestionHow do I know if the TV is on and my just went black. I have unplugged and plugged in and reset button, and attempted to reboot. Still black screen.
Asked by Airbornedaddy.
- A:Answer In order for us to better assist, please reach out to us at [email protected] with your contact information and a description of what you are experiencing. Thank you, TCL Customer Support
Answered by TCLExpert

Q: QuestionI use Direct TV now. Would I need to keep my service if I purchase this tv?
Asked by Shortie.
- A:Answer Yes and no. If you want to watch all the cable chanel. But if you don't care but basic local channel you could use digital indoor antenna. If you want to use full roku you need internet and need to read and investigate how to gate al in land out.
Answered by Sirak
Q: QuestionWhat size screws or bolts do I need to attach the tv to the tv stand feet?
Asked by Meryl.
- A:Answer This TCL Roku TV utilizes M5 to attach the feet to the TV. Hope this helps! Thank you, TCL Customer Support
Answered by TCLExpert

Q: QuestionHow much electricity does a 55 in flat screen use in a year
Asked by Bigwilliam4421.
- A:Answer You can visit https://www.tclusa.com/sites/default/files/2019-07/55S425.pdf to access the Energy Guide sticker. Hope this helps! Thank you, TCL Customer Support
Answered by TCLExpert

Q: Questioncan this be used as monitor for Mac (not for gaming) ?
Asked by gannychan.
- A:Answer Although this TCL Roku TV is designed with the primary role of television in mind, it does come with 3 HDMI ports. Any of these ports can be used to connect the TV to external devices, such as a PC. As long as you have a HDMI cord you should be all set to go! Thank you, TCL Customer Support
Answered by TCLExpert

Q: QuestionIs this TV a wireless TV, or Bluetooth compatible?
Asked by Mighty.
- A:Answer Currently, our TVs do not support Bluetooth. If you are trying to connect a sound bar or speakers you can use the Optical port, or the HDMI ARC port. For Headphones, there is a Headphone jack on the back of the TV, or you can download the Free Roku app for private listening. Hope this helps! Thank you, TCL Customer Support
Answered by TCLExpert

Q: QuestionWhat is actual width of the tv?
Asked by ted.
- A:Answer The dimensions of this TCL Roku TV without the feet attached are as follows: (W x H x D) 49.0" x 28.4" x 3.1". Hope this helps! Thank you, TCL Customer Support
Answered by TCLExpert

Q: QuestionIf I purchase this TV do I still need dish or cable?
Asked by Options.
- A:Answer With the built in roku you have access to most streaming services. So to answer if you prefer to stream then you do not need dish or cable
Answered by Vol85
Q: QuestionIf you have problems with your tv who are authorized to work on your tv
Asked by Babyboykj1.
- A:Answer All new TCL Roku TVs come with a standard one-year part and labor warranty. You can visit https://www.tclusa.com/support/warranty more specific warranty questions. Hope this helps! Thank you, TCL Customer Support
Answered by TCLExpert

Q: QuestionHow long (in inches) is the power cord?
Asked by Ubenhadd.
- A:Answer The power cord for this TCL Roku TV is approximately 60 inches. Hope this helps! Thank you, TCL Customer Support
Answered by TCLExpert

Q: QuestionDoes this Roku TV have a headphone jack on the remote?
Asked by Mbflew.
- A:Answer It does not have the headphone jack. I believe that you can buy a replacement remote for this TV that does have the headphone feature.
Answered by Buck
Q: QuestionIs this TV bluetooth enabled? Can I connect a speaker remotely that is not a roku speaker?
Asked by EP.
- A:Answer Currently, our TVs do not support Bluetooth. If you are trying to connect a sound bar or speakers you can use the Optical port, or the HDMI ARC port. For Headphones, there is a Headphone jack on the back of the TV, or you can download the Free Roku app for private listening. Hope this helps! Thank you, TCL Customer Support
Answered by TCLExpert

Q: QuestionDoes 5.1 surround sound come out of the optical port ?
Asked by gk.
- A:Answer The Optical port does indeed support up to 5.1 surround sound. Hope this helps! Thank you, TCL Customer Support
Answered by TCLExpert

Q: Questioni have this tv and just went to at&t tv streaming and now i get no sound and picture is in slow motion is this tv not compatible for that.
Asked by kat.
- A:Answer In order for us to better assist, please reach out to us at [email protected]. Hope this helps! Thank you, TCL Customer Support
Answered by TCLExpert

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