A:AnswerYes, I have 3 dogs & a cat. Each time I dump the dirty water tank it has pet & human hair in it. The Vac/Mop comes with a fantastic bottle of cleaner. I love being able to wet mop the floor & vac it dry as I go.
A:AnswerThank you for your question! The Tineco Floor One S3 Extreme is designed for hard floors and is not recommended for use on carpeted surfaces. We understand how important it is to find the right tool for your needs, so we’re here to help. Please reach out to our customer service at [email protected], chat on our website, or call 1-855-292-8864 for personalized assistance. Thank you for being a valued Tineco customer.
A:AnswerThanks for your interest in our products.
We would like to kindly advise against using any third-party cleaning solutions that are not specifically recommended or approved by Tineco.
*These unauthorized cleaning solutions are prone to foam, and a large amount of foam in the water tank may overflow, which could potentially damage the motor, affect the judgment of the sensor, and cause unnecessary damage to your machine.
*Even if some cleaning solutions have no foam, they may have different chemical compositions and be highly corrosive, which could potentially bring risks such as corrosion of pipes.
*Tineco cleaning solutions are specially formulated to be safe and effective for your machine, providing optimal cleaning results without compromising its functionality or longevity.
Our team is here to support you whenever you need it, so please feel free to contact us with any additional questions or concerns.
