Questions & Answers
Page Showing 81-94 of 94 questions
Q: QuestionSince it has a suction only setting can you use it on carpet too?
Asked by Disnerd3488.
- A:Answer No, not at all. You can’t control the vacuum and you can’t control the mop. They work at all times and the mop function will soak your carpets and the device itself may not be easy to push across the carpet
Answered by Local
Q: QuestionHello is this safe for porcelain tile flooring?
Asked by shazra.
- A:Answer I would think that it would be safe to use.
Answered by JunieR
Q: QuestionIs it safe for me to use bona instead of the liquid provided? Since I only use bona for my hardwood floor.
Asked by Timon.
- A:Answer You should be able to if it says its compatible with the Tineco.
Answered by JunieR
Q: QuestionHow do you make it only suction without adding water?
Asked by KY.
- A:Answer There is a button that allows you to use suction only.
Answered by TexBama
Q: QuestionFor daughter’s 1st small studio apartment with only hard floors, could she also use this on a small area rug to get up crumbs in a pinch or would she have to grab a different vacuum for that? Need an all-in-one solution for her w/ limited space. Thx
Asked by AlmostEmptyNester.
- A:Answer Yes on a small rug as long as it is not shag ir long wavy fibers
Answered by bryan
Q: QuestionDoes the Foor One S3 or S5 come with a replaceable battery?
Asked by Uli.
- A:Answer Dear customer, Thanks for your question. No, the battery of either S3 or S5 is built in the body, so there is no replacement battery. Best, Tineco Customer Care
Answered by Tineco Support
Q: QuestionWhere's my 2nd filter & 2nd cleaning solution described in "What's included"?
Asked by Johanna.
- A:Answer Hey Johanna, Thank you for choosing Tineco. We are sorry you have missing accessories in your package. Please kindly contact us and provide your shipping address so that we can resend the missing filter and cleaning solution to you. Thank you for reaching out. Tineco Customer Care
Answered by Tineco Support
Q: QuestionCan you use it on carpet?
Asked by Anonymous.
- A:Answer No, this will not work on carpet. Only hard surfaces.
Answered by Jdog658
Q: QuestionCan this be used on laminate flooring
Asked by Amc.
- A:Answer Yes. I use it daily on my laminate floors!
Answered by Jdog658
Q: QuestionHow does this model differ from the regular S3
Asked by Kari.
- A:Answer It is my understanding that the extreme also has the option to vacuum or have suction without the need to mop/water.
Answered by Anonymous
Q: QuestionCan you vacuum on rugs?
Asked by Matt.
- A:Answer I suspect you could but i don’t think it would do the job it is intended as it is not really made for rugs. Does wonderful on laminate though!
Answered by Smitty
Q: QuestionCan this be used as a vacuum only?
Asked by Shopper.
- A:Answer No. Simply: no. It will always shoot out water. You can’t adjust how much, when, or where. Just like the vacuum function: you can’t control anything about it.
Answered by Local
Q: QuestionCan the cleaning solution be used on travertine? I was told to use only stone cleaner
Asked by Shasha.
This question was asked about the related product: Tineco - Floor One S3 Extreme – 3 in 1 Mop, Vacuum & Self Cleaning Smart Floor Washer with iLoop Smart Sensor - Blue
- A:Answer Thanks for your interest in our products. We would like to kindly advise against using any third-party cleaning solutions that are not specifically recommended or approved by Tineco. *These unauthorized cleaning solutions are prone to foam, and a large amount of foam in the water tank may overflow, which could potentially damage the motor, affect the judgment of the sensor, and cause unnecessary damage to your machine. *Even if some cleaning solutions have no foam, they may have different chemical compositions and be highly corrosive, which could potentially bring risks such as corrosion of pipes. *Tineco cleaning solutions are specially formulated to be safe and effective for your machine, providing optimal cleaning results without compromising its functionality or longevity. Our team is here to support you whenever you need it, so please feel free to contact us with any additional questions or concerns.
Answered by Tineco Support
Q: Questionwhat's the difference between the floor one s3 extreme and the floor one s3 breeze (not found on best buy website)?
Asked by horvnick.
- A:Answer The S3 extreme allows you to use suction without water.
Answered by DavidCadia





























