Questions & Answers
- Model:
- FW104500US
- |
- SKU:
- 6585781
Highly rated by customers for: Cleaning Performance, Ease of use, Battery Life
Page Showing 21-31 of 31 questions
Q: QuestionWhat is the manufacture’s warranty?
Asked by Gerry.
- A:Answer Thank you for your inquiry about our warranty policy. At Tineco, we are committed to providing our customers with high-quality products and excellent service. Our products come with a limited warranty that covers manufacturing defects for 2 years from the purchase date. To learn more about our warranty policy, please visit our support page at https://us.tineco.com/support/process-a-warranty/ . If you need to file a warranty claim, you can fill in the form directly on this page. Thank you for considering Tineco for your needs. We look forward to serving you.
Answered by Tineco Support
Q: QuestionDoes it work on carpet/ rugs?
Asked by Koop.
- A:Answer No, the pet5 should not be used on carpets / rugs.
Answered by Sjsbama93
Q: QuestionIs this vacuum mop and clean it’s self at the same time ? Or after cleaning it’s clean it’s self
Asked by Violet.
- A:Answer It cleans after you finish mopping, and return it to the charging base.
Answered by JeffF
Q: QuestionWhat is the model that does carpets, too (mentioned in the last question)?
Asked by CrazyVac.
- A:Answer Dear customers, we have a carpet series specially designed for carpet cleaning, such as Carpet ONE, iCarpet, etc. You can check them out.
Answered by Tineco Support
Q: QuestionHi, what is the model that vacuums carpet, too (mentioned in last question/ answer)?
Asked by Stephanie.
- A:Answer I have the 5 series floor cleaner and it can go over most of my short pile carpets like the pics below
Answered by simred
Q: QuestionCan this be used only as a dry vacuum on hardwood floors to pick up pet hair?
Asked by DANO.
- A:Answer No there is no option for only dry vacuuming.
Answered by ChristensenFam
Q: QuestionDoes this washer cleans grouts as well properly?
Asked by PM.
- A:Answer I have rough, uneven surface tiles. The S5 cleaned a ridiculous amount of embedded dirt. I don’t think it reached the grout, though.
Answered by JeffF
Q: QuestionWhich model is best for cleaning marble floors?
Asked by Pearl.
- A:Answer Dear customers, our machines are designed to be used on flat and hard surfaces, so all our models are suitable for tile floors. Different models have their own characteristics, and you can choose the appropriate model according to your cleaning needs.
Answered by Tineco team

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