“I've had this TV for about 10 months. Recently, some remote buttons don't work. Most prominently, the Alexa/microphone button now does nothing. The home button doesn't work; I have to power off then back on. Netflix button is dead. Batteries are new. Fix?”

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• Try to download the Amazon Fire TV app on your Smartphone to control your TV. For personalized assistance and product support please call 1 (855) 527-2411 available from 8 am to 9 pm CT everyday. David M. - Toshiba Support

  Answered by Toshiba Customer Care 5 years ago

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