Questions & Answers
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- Model:
- WDBGPU0010BWT-NESN
- |
- SKU:
- 7859096
Highly rated by customers for: Ease of use, Storage, Reliability
Page Showing 141-144 of 144 questions
Q: QuestionWill this hard drive transfer my data from windows vista to 10?I'm looking to save files from my old Dell computer using windows vista then upgrade to using windows 10
Asked by Anonymous.
- A:Answer It should, but I would talk to someone at Western Digital (WD) before proceeding. When you purchase this product, you automatically get full support from WD. I recently upgraded from Windows 7 to 10 and had no issues. It should do a backup of Windows Vista and then 10, but I wouldn't want to steer you in the wrong direction. Speak to technical support person at WD (800.ASK.4WDC) to be sure.
Answered by WideEyes
Q: QuestionIs this a solid state external hard drive?
Asked by JAB.
- A:Answer No. It is a classic HDD spinning at 5400 rpm using a USB 3.0 connection to achieve it's best transfer speeds.
Answered by theTHXKid
Q: QuestionHow do I open files on passport to see if they are there and to edit?I believe I downloaded entire hard drive (C & D) to passport, but can't find out how to see if this is true. I have a new computer that I wish to transfer files to but don't wish to delete on old computer til I am certain I can. The manuals on line are confusing to a 75 year old.
Asked by zawnbnz.
This question was asked about the related product: WD - My Passport Ultra 1TB External USB 3.0/2.0 Portable Hard Drive - Classic Black
- A:Answer If the drive is recognized by your OS (operating system) it should how up under your My Computer. I'm not running Win 10, and I can't remember how it shows access to the drives it has recognized. The drive comes with a backup software onboard that should install automatically when the drive is connected to your machine the first time. Copying and pasting will move data, but it may not be of any use to move to a new machine. I'd research how to move your data over to your new machine, based on the OS of it and the current machine. You will definitely have to reinstall your programs, it's impossible to simply copy and past or move programs. When they install, they are registered in the operating system, and that info will be different in your new machine.
Answered by Bill
Q: QuestionHow do I transfer pics from iPhone to my passport? Is a special cable needed ?
Asked by Sloflo.
This question was asked about the related product: WD - My Passport Ultra 1TB External USB 3.0/2.0 Portable Hard Drive - Classic Black
- A:Answer I usually connect both the iphone and the passport to another computer. Any computer with two USB ports should wirk.
Answered by alex



















