Questions & Answers

Q: QuestionCan I install my over the range microwave (model# wmh31017fs-0) as an in cabinet built in?

Asked 3 years ago by Overrange.

• A:Answer Yes, it's designed for that

  Answered 3 years ago by AnonymousVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhirlpool microwave WHM31017AS 0 Clicks several times and then it shuts off

Asked 3 years ago by Bill.

• A:Answer Hello Bill! We are terribly sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available M -F 8 am to 6 pm est. They will be better able to assist you.

  Answered 3 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questiondoes the unit have lights under the unit to shine on the stove

Asked 3 years ago by monkey.

• A:Answer Yes it does have the light. Very bright too!

  Answered 3 years ago by AnthonyVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionDoes this model have a rotating plate

Asked 3 years ago by mab.

• A:Answer Hello Mab, yes, this model has a rotating plate. We hope this helps.

  Answered 3 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs the model WMH31017HW a recirculating model such that I don’t have to cut holes in my walls or cabinets to vent? If yes, where does the recirculated air exit the oven?

Asked 3 years ago by Confused.

• A:Answer The recirculated air exits at the front above the door.

  Answered 2 years ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWill they come and install it and dispose off the old one

Asked 3 years ago by Saira.

• A:Answer Yes they will come out and install all of their appliance.we didn’t have a over the stove microwave so don’t know about this but for a additional fee they will take away old other appliances

  Answered 3 years ago by HappygalVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionThere will be 15" between the top of my induction stove and the bottom of this microwave. Is this enough space?

Asked 3 years ago by Prue.

• A:Answer Hello Prue, please feel free to view the link for more information on the Installation Instructions for this model. https://bit.ly/3uOhi8L We hope this helps.

  Answered 3 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat is the strength of this microwave?

Asked 3 years ago by Replaced.

• A:Answer Hi Stevo, this Microwave has 1000 Watts Cooking Power. Here is the link to the full specifications sheet for this model in case you need any other information: https://bit.ly/3HmOOHm We hope this helps!

  Answered 3 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this black stainless or regular black?

Asked 3 years ago by Lisa.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - Black

• A:Answer Regular black

  Answered 3 years ago by AnonymousVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this have express cook button for minutes 1-5?

Asked 3 years ago by Sean.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - Black

• A:Answer Hi Sean, the control features listed for this model are as follows: Add 30 Seconds, Control Lock, Cook Power, Cook Time, Cook/Start,Defrost, End of Cycle Signal, Off/Cancel. Pizza, Popcorn, Potato, Reheat, Soften/Melt, Timer. Here is the link to the specifications for this unit: https://bit.ly/3xoExqo If you still have questions after looking at those, please don't hesitate to reach out to us directly at Whirlpool 866-698-2538 M-F 8 AM to 6 PM ET for further assistance.

  Answered 3 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat are the dimensions of this microwave

Asked 3 years ago by Donna.

• A:Answer Hello Donna, the dimensions of this microwave WMH31017HZ are Depth 15 9/16", Height 17 1/8", Width 29 15/16", and Depth With Door Open 90 Degree 39 3/8". We hope this helps.

  Answered 3 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhy isn’t ther a vent cover or a screen over the top front vent to keep things from falling in from your top cabinet

Asked 3 years ago by Anonymous.

• A:Answer Hi! The first thing we need to do is make sure that your unit had all of the included parts. You can find that information, by going to the "Installation guide" linked here: https://bit.ly/3BjEg7Z and look at page 2 for the included parts. If, after looking at that you still have concerns, please don't hesitate to reach out to us for direct assistance at Whirlpool 866-698-2538 M-F 8 AM to 6 PM ET. We hope this helps.

  Answered 3 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes it have a push button to open the door?

Asked 3 years ago by Anonymous.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - Black

• A:Answer Hello! No there is a handle on this model. Thank you for your inquiry on our Whirlpool appliances.

  Answered 3 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionCan I replace WMH2175XVB-1 with WMH31017HS Height is 1/8” shorter on newer model

Asked 3 years ago by Rachel.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - Black

• A:Answer Hello Rachel, to verify that the appliance will fit properly in the opening you have we would recommend reviewing the installation instructions of the appliance. We hope this helps.

  Answered 3 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes the vent fan have an option to vent from both Back and top? most of the over the stove microwaves ive seen have removable covers for both back and top and you choose which one that applies to your situation

Asked 3 years ago by Curious.

• A:Answer Hello Curious, this model does offer the option to vent both from the front and back if needed. We hope this helps.

  Answered 3 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionConfused about filters on this model WMH31017Hz4, are there 2 different filters, GREASE & CHARCOAL? I see a previous answer of yours referring to both. Are they located in 2 different places or on top of each other? what are the part numbers. Explain.

Asked 3 years ago by MrsKu.

• A:Answer Hello MrsKu, Grease filters are on the underside of microwave oven. Clean monthly. The charcoal filter is behind the vent grille at the top front of the microwave oven. The charcoal filter cannot be cleaned and should be replaced about every 6 months. We hope this helps.

  Answered 3 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan this microwave be mounted in the wall over a bilt in oven. Do you have a trim kit?

Asked 3 years ago by Anne.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - White

• A:Answer Hello Anne. This Whirlpool® Microwave can be mounted above gas or electric cooking products. Please visit https://bit.ly/3FeoIFW for more information. There is a Trim Kit available and the part number is 8171339.

  Answered 3 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionreplacing WMH31017HW-4 WITH WMH53521H. RE THE MOUNTING BVRCKETS THE SME? THNK YOU

Asked 3 years ago by Anonymous.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - White

• A:Answer Hello! We recommend replacing the mounting when replacing the appliance. We hope this helps.

  Answered 3 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDo the open box items come with a warranty

Asked 3 years ago by Patsy.

• A:Answer Hello Patsy. An open box item will come with the manufacturers warranty for any functional failure within the Appliance. We hope this helps!

  Answered 3 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question