Customer Ratings & Reviews

The gentlemen arrived on schedule to hang my 75inch Samsung Frame TV. They were courtesy and attentive to the task at hand. The job was completed in a timely manner, and they cleaned up after they were finished. I would definitely recommend the Geek Squad! The job is warrantied, so I am not worried about any future issues with the installation,

If I could give 10 stars I would. I cannot remember these installers' name, but they were absolutely professional when they arrived and delivered my TV. They were respectful of my property and put on covers over their shoes. They were precise in installing my TV, carefully measuring to ensure everything was straight. They gave their honest opinion on what would be best when hanging my soundbar. Not trying to sell any products but they gave me options as to what would be a better fit for me. They were quick but their work was done efficiently. Can't praise this team enough.

They installed very well. They were on time, clean and friendly.

I recently had my TV installed, and I am extremely pleased with the service provided. The installation team did an excellent job ensuring that everything was set up perfectly. What particularly impressed me was their attention to detail, including wearing booties when entering my house. This small gesture showed their professionalism and respect for my home, leaving me with a positive overall experience. I highly recommend their services for a job well done and the extra effort they put into maintaining a clean and respectful environment during the installation process.

We had the Geek Squad install our recent purchase of a Samsung 85" TV along with the mount to support it on the wall. The team that arrived was very professional and asked all the right questions so that the TV was mounted exactly as we wanted. They wasted no time in getting the TV mounted and configured and the end result turned out great. I couldn't be happier with the job they did.

Technicians Deshawn and Dylan from Geek Squad were the best!! The were very efficient, careful, and they explained the installation process very clear and concise. They gave suggestions when need, without feeling pressured. ( I previously purchased a wall mount, that another store personnel ( Not bought at Best Buy) which said that would hold my 75” television, and would swing out. Come to find out, the arm mounts would have been to short to hold the television and perform that task. They suggested the correct wall mount .. and it’s just PERFECT! Thanks again to Dashawn and Dylan for your professional service!

Geek Squad came and installed our Samsung 55" TV and we are so pleased with the installation. Jordan and James did an excellent job and were very patient in explaining how the TV worked to us. They were very tidy in their work and were very good in the placement of the TV. Everything measured and hung great!!! So glad we chose the Geek Squad. The picture is actually showing a piece of Artwork on the screen.

Juan came out to install my TV and did a fabulous job removing my old TV and hanging my new bigger one. I cannot remember the name of the man that told my brother and I all about the TCL TV but he was so knowledgeable and really helped both of us to make a good decision with which TV to buy. One also suggested that he hang my new TV a little higher than the previous TV had been hung and he hung my sound bar on the TV which before had been mounted to the wall. Best Buy did not do the original install so I’m very impressed with the geek squad.

The technicians who came to my home were professional, and friendly. They made quick work of the installation of one TV and the move of another set from a table mount to a wall mount. A slight adjustment of the existing wall mount was required. The remotes were programmed and the job was complete.

Worth every penny on our 77in TV. The team was in and out within 30-45 minutes. We had everything ready for them when they got here. We had a general idea of where we wanted it, they gave us a few pointers on placement. They were courtesy and left no trace! Just a wonderful new TV mounted on the wall! Saved us from going nuts trying to hang it ourselves!

Excellent work. I was a bit apprehensive that the Geek Squad wouldn’t or couldn’t find a solution to mounting my newly purchased 75 inch television set to my desired location BUT they came through! I have a brick chimney that has been modernized and covered by sheet rock. The sheet rock has about two inches of space between it and the brick chimney with some wood 2x4s anchored in to the brick so the sheet rock can be mounted to the wood. Well the Geek Squad was able to find the wood behind the sheet rock using an anchor finder but we hade to get a mount whose bolts would fit where the wood was located and they had it. They were prepared to drill into the brick chimney (even though I was hoping they wouldn’t have to and made it be known) if they had to but they found a way to make it work! I’m super happy with the end result.

The installation by the Geek Squad was flawless. They measured out where my tv would go and marked the wall with tape so I could see the positioning of the edges and inputbox. The installation matched perfectly and wasnextremely clean. The Best Buy brand of wall mount has worked beautifully. I can't recommend these guys enough!!

They were great except they didn't hide my wires because i dont know if they would of had to cut my wall out or what but i said it was ok. So in the description dont pay attention to that unless you have it cut out already. But they were fast professional and knew exactly what they were doing.

Daniel & Bell installed our wall mounted 65" TV on Oct 23, 2025. Prompt, polite & efficient. They connected all the bells & whistles flawlessly. They worked as an EXCELLENT team. Both Daniel & Bell are assets to Best Buys' Geek Squad. Thankful for their expertise and expert install. (We ONLY shop/use Best Buy & Geek Squad)

Was really not wanting the stress of mounting a 85 inch samsung television over a fireplace and mantle with mere centimeters left to spare for it to sit flush and decided to hire the geek squad for the job. It was absolutely worth every cent and im very happy with the outcome and service. I highly recommend if you have the means to do so.

The "best buy" ever. The TV service agent , Payrick, took every moment necessary with me, from inches from wall ro edge of mantel, type, size and TV care at my gas firepl ace...i was so impresssed, i had to tell him. Im in a wheelchair with cancer, and he made my day so bearable! Also! I got next day delivery AND installation! TV and arm perfect size!!

The bracket is awesome and holds a very large TV. The tech did a great installation job.

Install Steve and tech Steve did a great job. Everything was done neat and clean. Install Steve made sure everything was done the way I wanted it and gave great advice when I wasn't sure about something. Tech Steve made sure everything was set up properly and explained how and why things were set up the way they were and how to adjust any settings I might want to change. My room was spotless when they left. I am extremely satisfied with the work they did

Very professional, friendly & personable. Tech got my new TV installed, guided me through the settings patiently answering all my questions. He really went the extra mile, very impressed. Before he left, gave me his business card letting me know I can contact him if I have any issues. Extremely pleased with the Geek Squad techs

I'm not sure why I waited so long to purchase a TV bracket. Helpful staff and easy scheduling for installation. Looks clean and professional. I'm loving my new view!