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Customer Ratings & Reviews

Your price for this item is $399.00

Customer reviews

Rating 4.4 out of 5 stars with 157 reviews

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88%
would recommend
to a friend

Customers are saying

Customers are delighted by the R 13 2-in-1 Chromebook's responsive touch screen and long battery life, praising its lightweight design and build quality. Many appreciate its performance for everyday tasks and find the price reasonable. However, some concerns were raised regarding the sturdiness of the hinge.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 157 reviews
  • Rated 5 out of 5 stars

    Better for the price over Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't need the S pen from the Samsung Chromebook Plus, this is your chromebook. Similar specs, but $50 cheaper.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    High End feel, low(ish) price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Chromebooks for years and would never switch back to another OS, but I've never been a fan of the cheap, plastic-y products. This is a fantastic value, and I love that it is powered by USB-C. Now when I travel I can bring one charger and charge ALL my gadgets at once!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been my primary tablet for school and home! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer. Touch screen is a bonus. Starts up quick. Full HD, Doesn't virus problems like a pc.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter’s birthday gift. She like it very much including its color, performance etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for note taking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not accept Microsoft word, and a google account is needed for the device.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love our chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We our love new Chromebook. Love the touch screen and being able to flip it around.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Size Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Chromebook. The first one I returned. I got a Acer 15" screen in exchange and after spending several hours trying to see how it works, I finally like it. I have not used a Chrome Book before, only Windows. I will conquer this new way of computing.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    11 daughter loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've only had this for a few months but it looks and performs very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good Chromebook and the price was ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting to switch to a chromebook for a while. Now I wish I had done it sooner. Easy to use, fast startup, It is perfect for me. I just need something for everyday tasks., Email surfing, and reasearch. And if I need more storage I can plug in a SD card. Plus I can watch shows and movies without any issues. I love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kinda heavy and aluminum casing isnt lap friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda heavy and the aluminum casing isn't lap friendly (It's super cold to the touch!). Was hoping it would be a little lighter in weight like the HP's and Samsung's. Quality is not perfect, but acceptable. I wouldn't recommend it for travelling.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Fast but with limitations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast as a MacAir, but difficult to set up printers or systems from other companies. Depends on the usage is great, but if you need to scan, or use other types of barcode printer is difficult.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this item is great for the price it has a ton of limits as to what you can do. The small size is very convenient and the touch screen is helpful. I would suggest trying it out to make sure it fits your needs prior to purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love this Chromebook!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this chromebook!!! The screen looks amazing!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were comparing this to a laptop for high school student to do homework. Much faster startup and very good interface. So far, we are very happy with the device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good starter for my daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as a Christmas gift for my daughter to use for school. She likes it, but she ends up on my phone for playing games, as the Chrome OS doesn't have the normal playstore that's on android phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my granddaughter age 9. Had it up and running in 10 minutes and she loves it! So versatile, great for school, communication with family and friends, playing games, etc. I will buy one for myself when they come out with a cellular model, better than a iPad!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Really wanted to love this Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Very fast. Compatible with the Play store. Very light Long battery life Cons: Strange aspect ratio Buggy - flipping to tablet mode shut off the screen, so I had to keep my finger in between when trying to use as a tablet. Apps frequently froze and when the screen would rotate, the window sizes did not adjust properly. After 2 weeks, the mouse pad already felt like it was "rattling" and not likely to make it that long.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was extremely simple. Wiping clean and setting up for new users is extremely easy. Didn't like the fact that plugging a DVD reader into it did not work. It would not recognize. I also did not like how printing to a cloud based printer did not work well either. Some of the apps that I normally use my phone were no longer supported by the chrome book. I think as long as apps get better these chromebooks will become more useful. I do not believe these will take the place of having an actual laptop. As I tech guy that does the IT work for my company, I did not like the fact that I could not remote into the chromebook in order to assist my instructors that were not in the same building as me. Basically, if all you are wanting to do is surf the web and rely on the basic software of apps, then this is a great product. Keep in mind, you have to have internet access in order to use a lot of the apps. If you are used to the versatility and functional use of a laptop and the ability to not have to be connected to the internet in order to use apps, then do not get this product.

    I would recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear OLTCTECHGUY,
      We are sorry to hear you are unhappy with your Acer Chromebook. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada please fill out this form so that we can assist you:
      http://csapps.acer.com/prompt/?key=2ccb4d3cfa4ccd007e360d84f1d8780800c0d0c9

      We appreciate you taking the time to write this review.
      Thank you
      Acer America Acer