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Customer Ratings & Reviews

Your price for this item is $399.00

Customer reviews

Rating 4.4 out of 5 stars with 157 reviews

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88%
would recommend
to a friend

Customers are saying

Customers are delighted by the R 13 2-in-1 Chromebook's responsive touch screen and long battery life, praising its lightweight design and build quality. Many appreciate its performance for everyday tasks and find the price reasonable. However, some concerns were raised regarding the sturdiness of the hinge.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 157 reviews
  • Rated 4 out of 5 stars

    My 9 year old loves it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will be very happy when Android apps are available for this chrome book. Taking longer than we had expected for them to be accessible. So that's why 4 stars.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    NIce computer, but ....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife wanted a basic computer for her office. First purchase was an HP but the setup was very slow as software was being updated, lots of programs were on that we didn't want, and it wouldn't play a version of Words with Friends that she's gotten used to. Next tried this Chromebook. It had a nice feel to it, but the resolution was so high that normal screen viewing was too small. Also the full version of Words with Friends would not run. We returned it in 4 days.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for young students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 6th grader LOVES this laptop! He needed it for school and he has ditched the MacBook Air he inherited from his sister. He says it's so easy to use he was up and running inside of an hour of unpacking it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had several chromebooks, and the features for the price on this one are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this laptop! I bought it for my seven year old daughter and she absolutely loves it!! I highly recommend this laptop for the price to anyone young or old!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for High School student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a good laptop for our daughter to use for school assignments; this model fits the bill well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow, very satisfied

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product as a replacement to one purchased in error. Original purchase did not have access to google play store. This one does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been looking for a new chrome book for my daughter. I chose this one based on reviews and suggestions. I love the versatility of being able to flip the keyboard!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is overseas and requested a laptop so I purchased this one. He said he was happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Touchscreen 2 in 1 Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set-up and usable very quickly. Loaded with features that connect via Google online software. Continuous antiviral support from Google. Great price, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great chromebook. Easy to get it started.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wanted a basic laptop to take when I go places. It works great. I use Google docs, etc. so it's easy to get to all of that, with wifi access of course.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    lasted less than 3 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook seemed to be a good product for my daughter going to college. It worked perfectly for a time. She loved it. Now, less than three months from the purchase date, she is stuck with a black screen and trying to navigate tech support by herself. not a happy mama!

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Sorry to hear your Acer Chromebook did not meet your expectations. This is not the experience we want our customers to have and we would certainly like to help you get this resolved. Please fill out this form so that we can assist you:
      http://csapps.acer.com/prompt/?key=83d5d81d969608e1c80a6da9084e710b5f6e17ac
      Thank you
      Acer America Acer

  • Rated 3 out of 5 stars

    Arm processor ruins it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is good except speed. I bought for school and it lagged with 2 web pages and 2 power points open. Took forever to load slides when I was changing them. Should have not used arm processor and it would have been good

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Bought it for family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on me looking at it, it looks good from outside. Didn't switch it on or anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had not been a fan of Acer when it first appeared as desktop pc's years ago, but this laptop rocks! Quick charge, great quality. love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Acer reliability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 5th Acer chromebook. Family of 5. All still work. They are our goto laptops. Most everything is online now so it's perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom to use for some tasks like web browsing, bill pay, email, and video calls with the grandkids. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great chromebook for my son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this chromebook. He uses a chromebook at school and is so excited to have one at home!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful love it. Very easy to use. My teenage son Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for what it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After researching about Chromebook I decided to go with this one, so far it does what I need, emails and using docs with the Google Drive.

    I would recommend this to a friend
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