Customers find value in the 14" Chromebook's ease of use, affordability, and ample RAM. Positive feedback also highlights its lightweight design, compact size, and decent battery life. However, some users express concerns regarding the keyboard's legibility and the sound quality of the speakers. Limited storage space is another area where improvements are suggested.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 620 reviews
Cons mentioned:
Keyboard quality
Rated 4 out of 5 stars
Recommend
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's good but not great. The keyboards are a little strange, maybe I'm not used to it. Also, the screen is not as sharp as I thought it would be, but it's fine for email and doing basic stuff. I would but it again.
I would recommend this to a friend
Pros mentioned:
Ram
Rated 5 out of 5 stars
great for small tasks
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
On a budget this little thing is great! I got it for my daughters first semester of college for light work and it is holding up perfect! She doesn't really need anything fancy so this will do for now. We have had it only about 4 months but it is fine!
I would recommend this to a friend
Rated 5 out of 5 stars
Chromebook
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfectly good Chromebook. Good price, works like it’s supposed to. Pleased with purchase. Only recommendation would be for manufacturing design teams to try to figure out a way to make the experience of using a device like this more ergonomic for the user. When you utilize one of these, you either have to hang your head down the whole time which is terrible for your muscular, skeletal health in your neck and shoulders and upper back… Or you have to put it up high and type with your arms in a position that is detrimental to your shoulders, and your nerve pathways down your arms and your wrists.
I would recommend this to a friend
Pros mentioned:
Price
Rated 4 out of 5 stars
Great Value at $120, But Not Above That Amount
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
For $120 dollars, this is a great laptop, better than most budget Chromebooks. There is a 1080p screen, backlit keyboard, metal lid, and decent specs. However, this is cheap because since this model was introduced 3 years ago, it will only get updates until 2026. So only 3 years of support, while other Chromebooks get up to 8 years of updates. So keep that in mind if you're considering this. This laptop is not good for long term use if that's important to you. It is a good deal for $120 on sale, but not if the price is listed much above that.
I would recommend this to a friend
Cons mentioned:
Keyboard quality
Rated 5 out of 5 stars
Smart purchase!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was the best decision I made at the end kf the year. This little chromebook definitely gets the job done! Highly recommended for basic use. Debated on the touchscreen but if you know how to use chrome os and the touchpad you really dont need touchscreen.
I would recommend this to a friend
Pros mentioned:
Ram
Cons mentioned:
Keyboard quality
Rated 4 out of 5 stars
Good Deal for $119 - Keyboard difficult to See.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Picked this up on sale for $119 and it is a good deal AT THAT PRICE. It is an older model but does have 8GB of memory not the 4GB stated in specs. End of Support updates is verified to be June 2026. Plastic case feels solid with no bending or creaking.
My one CON so far is the keyboard. The letter and keys are the same color. Unless you look straight down on the keys they are almost unreadable. My kids LOVE it and says they have no issues seeing the keys so your mileage may vary.
I would recommend this to a friend
Pros mentioned:
Ram
Rated 4 out of 5 stars
Very nice 8 GB chromebook
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've only had this for 3 days but I wanted to mention that this chromebook has 8 GB rather than the 4 stated in the faqs. It really is 8 GB! This was a major deal.
It does not have a touch screen, some reviews are disappointed that it doesn't have that but just read the description & it's very clear that it's not a touch screen. This chromebook feels very solid & it's attractive. The AUE is only June, 2026 which isn't good, that's only about 3.5 years from now. A new chromebook should have an AUE of at least 6 years so that's something to be aware of. That information is not given here, you can look it up on the chromebook itself. I wish they would provide that date in the description. That was the reason I gave 4 stars rather than 5. For $120.00 though I'd say it's worth it.
I would recommend this to a friend
Rated 5 out of 5 stars
Computer Lenovo
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s works good and it’s big and amazing to do work on it
I would recommend this to a friend
Rated 5 out of 5 stars
Great Family Computer
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is light in weight but sturdy. I like the light up keys too. It was easy to set up and was up and running in minutes.
I use it for work and my kids use it for school work.
Great Family Computer!!
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Great deal for spare home machine
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great for kids' schoolwork, checking email, and typing up documents!
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Budget/entry laptop
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
nice for what i paid for just needed a laptop for typing, watching videos, checking emails. i recommend this if you already got a pc tower and just want a laptop for basic usage
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Perfect Cromebook
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am currently back in school and a lot of programs have to be ran on certain devices. This computer has been a perfect fit for my classes and all programs they use!
I would recommend this to a friend
Pros mentioned:
Price
Rated 4 out of 5 stars
Price vs performance, hard to beat
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great laptop for the price. Ive bought a few with comparable specs at this price and im never disappointed.
I would recommend this to a friend
Cons mentioned:
Speakers
Rated 5 out of 5 stars
Laptop
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent laptop. Very dependable and user friendly. Only drawback would be the speakers could be better.
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 5 out of 5 stars
Good working Clearance item.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Clearance Item. Apart from the slight discoloration on shell, works excellent. Good screen and battery life. Got it for my high school kid, and she likes it.
I would recommend this to a friend
Pros mentioned:
Ram
Rated 5 out of 5 stars
Fast and reliable.
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This laptop is simple yet perfect. Being 8mb ram this thing can open and close screens with ease, very quickly. Perfect for kids that need a laptop for homework and research.
I would recommend this to a friend
Cons mentioned:
Keyboard quality
Rated 3 out of 5 stars
Great for the price I paid. Some annoyances.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The machine does what I want to do. browser, Skype and email. Very quick boot is nice. The sliver keyboard is very hard to see the letters. The keyboard back light defaults to medium value that has almost no contrast with the sliver keys making it quite hard to read the letters. You can adjust the back light with ALT brighten/darken keys at the top of the keyboard. That solves the problem. Every time it reboots you have to adjust the back light again. Annoying.
I would recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear Tom,
We appreciate you sharing your feedback on this model. It's unfortunate that this model does not meet your expectations, this is absolutely not the experience we want you to have. We do value our customers and take negative customer service experience very seriously. We definitely understand and we value your feedback and concerns as this will aid in any improvements that need to be made. For more information send us an email at [email protected] and provide the link to this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2212000893-0017) for us to better assist you.
Thank you for choosing ASUS. Best Regards, Ramon ASUS Customer Loyalty US Support
Pros mentioned:
Speed
Cons mentioned:
Keyboard quality
Rated 5 out of 5 stars
great laptop, turn the backlight off to see keys
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
love this chromebook. Its quick and works smoothly and the phone hub makes its quick an easy to connect to my phones hotspot without having to touch my phone. i have read reviews saying the keys are hard to read. i found that to be true until i figured out how to adjust and turn off the backlight on the keyboard, once i did that the keys are super easy to see. all in all everything i wanted and needed out of a laptop this one delivers on and more.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Well worth the time to get to know this devide!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent chromebook. Works like a charm. Fast beyond belief! Got it on a great deal, so doubly happy! Getting used to a chromebook does take some time, but it is well worth it.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Great Basic Chromebook
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Previously used a Samsung Chromebook go. This one has a much better screen and seems snappier. At the sale price, I'm happy with it, keeping in mind updates only go through 2026