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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 232 reviews

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85%
would recommend
to a friend

Customers are saying

Customers highly value the ROG G20CB Desktop for its solid performance, impressive graphics, and compact size. The computer is also praised for its ease of use and quiet operation. However, some customers have expressed concerns about the absence of an SSD, the hard drive, and the external power supply.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 232 reviews
  • Rated 2 out of 5 stars

    Strange experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this desktop to set up with my 4K dell monitor. My friend (computer afficiando) was playing on it and told me that the GTX 1070 graphics card was not showing up. We took it to Best Buy and sure enough we were told the graphics card wasn't working. The "geek" (very nice guy) at the Genius Bar told me to go home, back it up and then bring it back. So I backed it up to a passport I bought at Best Buy and brought it back. I walked in with my computer and told customer service my ordeal. 5 minutes later, customer service came back and told me that the computer was fine. I told them that I didn't think so and that I had had a 2 hour phone call with Asus the previous night and was told by them that some freak thing happened when building my computer. 15 minutes later the manager and about 6 other employees are borderline calling me a liar. I was blow away! I loved shopping at this Best Buy! (1/4 mile from my new home) Well finally I asked them to show me the graphics card in action and that's when they realized I was correct. Their compensation for a new computer (BTW Iwas still in my 30 day warranty period) was a joke in my eyes. I left their and told them that I would never come back. I'll never shop at Best Buy again. The customer service (which normally is supurb! I used to love strolling through this Best Buy purely because I knew I would learn something new from one of the employees) Maybe in 10 years I'll take a look at Best Buy again and will get service like the old days. I want to note that maybe I just came there on a bad day for the manager and other employees.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    neat design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    neat design. nice gaming PC and wonderful performance. A little bit hard for DIY upgrade due to neat design. Overall good.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Working Good Now - But Setting Up Bad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a lot of initial problems setting up the computer to the point of having to completely reinstall Windows 10. A 20 minutes process ended up taking me about 6 hours. It's finally working after a lot of clean-up and restarts and I'm happy with it's overall performance. Running high FPS games and its handling it really well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best CPU Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy a CPU. I was deciding between this and others that probable had better features...but the graphics and on this was superb and fast and cool looking. I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been one of the best purchases I’ve ever made.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits all my needs as a gamer and more. But make sure they give you the right one. i had to return mine for the correct one

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    good for gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only thing i would do different is get the most updated graphic card. i got the 1070 instead of 1080. still great though

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No Power Supply

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price for this high end gaming computer, was hard to find the rare power adapters, but well worth it

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best pre-built I have ever owned.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looming for a no hassle computer at a reasonable price, look no further. Easy set up, runs all my games fast, allows for streaming while gaming, and I didn't have to build it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    A great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy using this computer for gaming and making comtent like drawing and animation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this pc.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this computer because my old one died. This thing runs so quiet I haven't heard it at all right next to my foot. It does everything I want it to with seemingly little effort.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome PC in a relatively small cool looking case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a gift for a brother and so far he's loving it. Plays any game out now with flying colors at 1440p resolution. Does VR flawlessly. I'm the kind of guy that prefers to custom build their PCs but this one beats price for the parts separately. One issue experienced is that the wifi card sometimes drops connection. It doesn't happen often but it is annoying for him when it does.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far, really quite an upgrade from my old laptop, works well hoping graphics card holds up and hoping to never have problems with it. Overall seems really great

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Marvelous.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I bought the computer it was for my grandson who is 15 yro but a pro on this gitzmos and gadgets, he is very please with it , so, I assume the desktop is great!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Odd shaped tower, not what I expected considering the box is huge. Runs very well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great gaming pc for teenager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gaming pc. Fast , does not overheat. Volume levels good - user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Product, great Experience so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Overall this PC has exceeded my expectations. The GTX1070 does the job, performance in games is according to benchmarks. VR ready is a plus. OS works good, CPU/RAM is enough for most applications, but SSD is highly recommended. Cons: -No optical/coaxial output. There is Multi channel output, however new set of cables required, no big deal. External Sound card could be a better an option. -This version does not include SSD, To upgrade, PC must be almost fully disassembled, there is enough information on internet/youtube to do the job. Not an easy task.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great gaming computer! The load time and graphics are great and allow for optimal game time. Not a problem at all with the machine. Love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good PC but needs better cooling system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice look, great processor had to return it because the GPU unit quit on me and only had the PC for two weeks. returned it for a new one no problems and no problems so far.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    bang for the buck gaming pc. very fast!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat the price for a pc this fast. Looks great as well.

    I would recommend this to a friend
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