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Customer Ratings & Reviews

Your price for this item is $109.99

Customer reviews

Rating 4.5 out of 5 stars with 633 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.4 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 633 reviews
  • Rated 5 out of 5 stars

    I love my 4pc phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my AT&T 4pc phone set.It has caller ID and tells you the number and who is calling. his is great if your scanning for unsoicited calls.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great features for the home land line phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found the phones to be satisfactory so far. I had to get used to it's various features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my phones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am completely satisfied with this purchase. I was having trouble with the house wire connections and these phones completely eliminated having the house completely rewired.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love new features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not bought a landline phone in many years and the one we had was failing. We researched the phones on the Best Buy website. Narrowed them down and went to the store to actually look at it. We loved the new features like being able to call block at the end of the call without typing the number in. We like the large, lighted buttons, the ability to turn the volume to zero on the base when we do not want to hear it ring. We liked having the 3rd handset to put on the coffee table to easily answer it, We just put the other handsets back in the box. Also love the messages the answering machine does - like telling the blocked call they are blocked, a different answering ring from family and friends in the Directory so we know it is someone we want to answer. We are very happy with this base and handsets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I absolutely love these phones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with most consumers, my land line had become as much of a nuisance as it was a necessity. The AT&T CL83407 system has changed that. Set up was simple. I set the Smart Call Blocker to screen any numbers not set up in my directory. The phone does not ring unless the caller's number is set up. I'll sometimes notice the screen lighting up when a call is being made to my number, but my phone isn't ringing throughout the day and evening as before. It gives the caller a message asking them to say their name and press the # key. Since a computer cannot do this, the call is disconnected. One day this week FOURTEEN calls did not ring to my house. They show up in the caller ID log, but don't ring through. I LOVE IT!!! Furthermore, the clarity and volume of calls is superb. I highly recommend this system. This is my second set of AT&T phones. The other set was still working, but having the technology to block robo and nuisance calls was the selling factor. Great system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can charge and ANSWER 2 cell phones with this!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a bonus feature for this 2-line phone. If you have one or two cell phones, you can plug them into the base to charge them, and also answer them from the base and also from every extension. I live in a 3 story house and that feature allows the two of us to answer both our cell phones as well as the 2 landlines we have on any extension anywhere in the house. NO MORE running to find a phone when it rings. This is awesome! I did recommend this to a friend who also purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy transition

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchase this product to replace our 20 year ATT phones. Although they are made completely out of plastic versus the previous system we had which had some metal pieces integrated, they appear to be made well enough to absorb unintentional drops on the floor. It was easy to just plug in the new base and the remaining sub bases. Then we started using the phone. We did not activate the call blocking, since we just don't answer calls from phone numbers we do not recognize. We have voice mail thru our local phone company so we continue to use that feature instead of setting up voice mail with the phone system. We have used this for two months now and have had no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stop Robo calls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice home phone. You can block calls so callers need to be on an approved list, or press a button to get through. Unauthorized recorded calls won't get through. or Let calls get through and block up 1000 individually. The one thing I don't like is the base unit doesn't work in a power outage like I expected it to, wired phones will work during power outages, I thought it would as the base unit is plugged into the phone line. This is a design issue. The manual says the handsets will work if a charged handset is on the base unit during a power outage. Have not tried it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more annoying phone calls!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When our other phone died, we decided the one feature we wanted to have on a new phone was the ability to block phone calls. We now only get the calls we want to accept, and many calls are blocked without even ringing. The phone has many features, some of which we don't know how to use yet, but the fact that we are no longer bothered by annoying phone calls makes this purchase well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You will wish you purchased one of these sooner!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone system because my wife was constantly complaining about all the robo-calls she was getting. This system looked like it might be a good solution to that problem. Right out of the box after spending about 2 minutes going through the prompted set-up her problem was solved. By default this system started screening calls and rejecting any non-human callers. And as a bonus even human callers have to respond to a few prompts which will allow you to send them direct to voicemail if you don't want to talk to them. I should have put this system in sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No robo/scam calls.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only had this installed for 3 - 4 weeks but have not had a robo/scam/sales call since installation. We have had acquaintances call and easily get thru the greeting system. The only two issues I had was that I had to really (REALLY) familiarize myself with the manual to understand how this worked and then had to hand-enter names and numbers for the Directory, Allowed and Star lists. It took some perseverance but once set-up it's been working fine. I would (and have) recommended this system. Also, another + is that the answering machine has an audible alert when you have messages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set of cordless phones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these phones to replace the phones I had cause these have Smart Call Blocker. The old set did not have this feature it only had the Do Not Call block which was not working. I am so pleased I made this purchase. My phone was ringing from 6 to 12 times most days with spam/robo calls & driving me crazy. Now, most days it does not ring at all & is not waking me up at 8am or ringing late at night with those annoying calls. These phones have everything you need on your phone & are a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup for a senior

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the larger phone number key pad, and the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent phone system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these phones for 6-8 wks now and I am extremely pleased with them. The tone and volume adjustments are fine for people with hearing difficulties, and the speakers are very clear. Besides the blinking light for messages, there is also a nice little beep that can alert you if you forget to look for messages. The batteries are strong enough to take a long call of over 2 hrs long. Battery back up on the answering machine base will run during a power outage to keep the base running, while you use the other phones for the life of their batteries.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can expand up to 12 extensions. BUT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to have more extensions than the six that most limit you to. With this one, you can add up to 12, but you cannot wall mount the extensions. I have about 3 locations that I CANNOT use a desk unit. ALL other manufacturers that I looked at have a provision to wall mount their satellites. For some unexplained reason AT&T overlooked that option. I will now NOT buy those three extensions (HEAR THAT BEST BUY - LOST SALES - LET AT&T KNOW!). I had to figure out how to repurpose some of by previous Panasonic units. (Panasonic $0 - AT&T -$60) Other than that I like the units. I would prefer AAA rechargeable batteries rather than the special batteries, but that is just one of the standard ways that some of the phone manufacturers have gone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOW!!!! The BEST AT&T Expandable Phone System!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really, did not want to purchase this phone system, due to all the poor experiences in the past with such phones! I went to Best Buy's website and liked the reviews on this AT&T EXPANDABLE SYSTEM and at $100, I felt it would fit our family's needs. My wife plugged the base station up in the kitchen and the phone automatically set itself up for voice mail and some other features she wanted! This has been our BEST experience ever! The 4th phone that came with this system, went straight to my office! We were really happy AT&T finally made such a quality phone system at a reasonable price! Well worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tricky to set up, but awesome once you do

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a lot of trial and error to get it set up to screen all callers and just ring for numbers that I added to the directory. And I ended up switching to use the phone answering system, instead of my phone providers voicemail system. But now it only rings for those numbers I want to ring. But it still takes messages for other numbers that I need to hear from, even if I don’t want to answer right when they call. (Similar to iPhone feature to silence unknown callers) Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    STOPs ROBO & SPAM CALLS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this set for a week and have received only 1 political call - instead of the dozens/hundreds of junk calls we received everyday for YEARS! This set allows you to create an allow list to let friends and family ring through - all others will be told to leave their name and press # to connect the call - something spam/computer/robo calls cannot do - thus they NEVER ring through- We have our life back instead of running to the phone every 5 minutes to see who is calling which was interrupting our meals, movie night, sports, tv shows, and plain old conversations THANKS BEST BUY and AT&T!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone features are great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone features stop robo calls instantly. The phones are top heavy and too long for the holder and tend to tip over. Programming was easy for me but someone else may have a problem with all the features that are available. Storage of phone numbers was great and easy to program. You are able to retrieve messages from any phone. The voice clarity is very good and able to adjust the volume.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great call blocking feature!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The call blocking feature is great. You have different options. I set it up so that if the caller not in our contacts or accept list, they need to press a key and say their name. If the caller doesn't do this, the phone doesn't ring? The number off rings we get each day is probably 10% to 20% percent of what it was! The only moderate downside is that the speaker phone doesn't work as well as our old phones. But for the call blocking, I'd make that trade every time.

    I would recommend this to a friend