Customer Ratings & Reviews

The technicians that installed our new Sony 83" TV were courteous, knowledgeable and efficient. They installed a wall mounting bracket to hold the set and insured it was secured to studs in order to support the weight safely and effectively. When they were finished with the install, they walked us through operation of the equipment and then cleaned up thoroughly. We are thrilled with the results and highly recommend these install techs.

they mounted a 98 samsung tv for me they were on time very nice did a good job after it was up on wall they ask if i needed any set up on it load apps internet and such. i said no i can do all that. i did ask that i had a 85 samsung that was taken down in the room if they could carry it up stairs for me as it was aquard and easy for two people.they said normally that is an extra charge but they did it. it took 2 or 3 minutes no problem. sometimes people try and do as little as possible and that very much speaks as to who they are. so, doing a bit more and going beyond what is required also speaks as to who they are in a better light.

The team arrived on time with adequate advance notice. Very professional, courteous, and knowledgable. Cleaned up when they finished.

I had 2 technicians arrive with my new 75” Neo QLED TV. They were very professional and took great care with the installation. They went above & beyond by taking my old TV down for me and moving it to another room of my choice. They installed the new TV which had a little bit of a difficult connection to the existing wires. So they made me new wires, explained everything. They were both well informed about the product and while setting it up for me, showed and explained everything to me along the way. I would recommend using the installation option if you’re in the market for a new TV!

This is the second time we’ve used Geek Squad and they did not disappoint. Courteous and professional. As a former installer and trainer, I sing their praises enough. I was very impressed by how skilled they were. Once they were done, the job was flawless. I couldn’t have trained these guys better myself. Thank you for outstanding service!!!

Excellent work. I was a bit apprehensive that the Geek Squad wouldn’t or couldn’t find a solution to mounting my newly purchased 75 inch television set to my desired location BUT they came through! I have a brick chimney that has been modernized and covered by sheet rock. The sheet rock has about two inches of space between it and the brick chimney with some wood 2x4s anchored in to the brick so the sheet rock can be mounted to the wood. Well the Geek Squad was able to find the wood behind the sheet rock using an anchor finder but we hade to get a mount whose bolts would fit where the wood was located and they had it. They were prepared to drill into the brick chimney (even though I was hoping they wouldn’t have to and made it be known) if they had to but they found a way to make it work! I’m super happy with the end result.

The agents arrived promptly on time and they communicated on the day of the installation in advance. They unmounted my old tv and mounted the new tv in a short time. They were thorough and asked a few questions on at what height the tv should be mounted etc. They helped connecting the cables and did a demo on how to wade thread the menus. Once done, they cleaned up the boxes. They were very professional throughout and I liked their service very much.

This is a good thing to have included when you buy a new tv, awesome techs come out to mount your tv for you worry free, very clean and professional. Definitely recommend.

Amazing work from a solid and friendly team. I was going to hire a contractor to get the TV mounted but I do like the Geek Squad service and warranty so I decided to give them a try. They got my 77' OLED TV on with no issues and the thing looks just phenomenal. Highly recommended!

Chris and Joe from Geek Squad did a great job of installing and setting up our new TV and Sonos Soundbar. This was a flush mount over our fireplace which required extra care and they were careful and made sure everything was well done and neat. We are very pleased and will definitely use These Geeks again!

Two knowledgeable Geek Squad Techs delivered and installed my 75” Samsung OLED TV. Carlos & Nate worked well together. Carlos explained every procedure as it was completed. After hanging the TV, Carlos assisted me in setting up the TV and explained the additional warranty offered and how to purchase it. Over all it was a positive experience.

The Geek Squad team arrived exactly on time a couple days after a major snow storm. That was impressive. They worked as a well oiled machine answering all my questions and removing my old set and installing a new mount and my new OLED TV. The best part was when they offered me a way to hide my power wire and cables by installing a kit behind and below my TV. I had never heard of this before and it looks great! They were in and out in an hour and the TV was up and running, the cable connection synced and they even vacuumed the floor. It was completed in time for me to host an eye popping Super Bowl gathering for a few friends the following weekend. Thanks Total Tech!

Excellent service from John W. and his Geek Squad installation team! They mounted and setup my TCL 85' TV, removed my old 85' TV and installed an in wall cable concealer kit (recommend for clean look mounting a TV). Friendly, patient, and professional installation. I would never have been able to do this installation myself. This is the 3rd big screen TV that John has installed in my house. I always receive excellent service from him and the Geek Squad installation teams!

Within 30 minutes, the geek squad had the tv mounted to the wall and ready to go. I will say it helps when you prep the area to be worked on. As you may see in the photos, the wires are visible in some photos and concealed in other photos. I ran the wires behind the drywall after the geek squad finished the basic install(it was not included in the mounting) I typically mount my tvs myself, but this was so simple, it saved me precious time and prevented unnecessary stress. I will definitely be taking advantage of this service if I upgrade any other TVs.

They let me know a day in advance when they would arrive then called when they were on the way. Arrived on time and got right to work! They ask where I wanted the TV mount, and TV and that’s where it went. Then they setup the TV from start to finish including showing me how to work the controls on the TV as well as the new things on the remote. Even removed all boxes. Nicest guys I’ve had in my home.

i love best buy client from many years and till working on best deal each day i like the setup service best buy provide and i order this from other state to state delivery to mom and she end up very happy with the services guys and how easy and fast they install the tv i order for mom i am sure they do the best to conect the tv to internet cz mom dont have it . that was so nice . from them . the xplanaition for tv and all info they provide was great one. thanks BB

Michael and his partner did a fabulous job! I told him I wanted it neat, with no cords showing. He had to go back to the store to get all he needed and it was worth it. He showed me how to use the tv, Apple TV, set up the soundbar and helped this senior citizen sign into the streaming apps. I was so focused on remembering everything he told me, I failed to offer them a gratuity and feel poorly about that. I’ve called and gone by the store to try to reach him, but no luck.

We purchased this Samsung TV specifically for our bedroom and a small sitting area. Samsung was the brand we chose because we have owned a number of these TVs over years and they were all excellent quality and were reliable and long lasting. The installation went well and the Best Buy employee was very polite and helpful. Both TV and all mount are working well.

Excellent service and support. Job was done nice and neat!

Excellent job! Have used Geek Squad for several in home TV mounts & always exceed expectations. Prompt, professional & wouldn’t use any other contractor! Thx for your expertise!