Customer Ratings & Reviews

All Apple product purchases include 2 years of AppleCare and all other purchases include 2 years of product protection plans. That alone makes it worth purchasing. But then you also get free installation on all screen protectors that are purchased here as well. If you have Zagg screen protectors, they come with free lifetime replacements from Best Buy as well. The Total Tech membership is worth every penny for the different perks that you get. Many discounts on products are offered throughout the year through the app.

I've had this membership for well over 4 years now. I love it. One of the workers installing my car stereo system offered it to me but I turned it down initially but after explaining it to me in detail, it was a no brainer. The peace of mind is have from this membership knowing that my electronics are covered with a warranty without the address cost is in itself worth the cost. I would recommend to anyone who is a frequent shopper at Best Buy.

I love this product hat covers all my products I buy from Best Buy, it gives me peace of mind to get anything broken fixed or replaced for 2 years! Plus zi can extend the coverage monthly after 2 years, from $2-$8 dollars. My samsung notebook is only eight dollars a month. My sony headphones are only $1.99 a month. It's an amazing coverage program!!!

Bought all six major appliances and two TVs for the new house. Worth it to cover those alone, not to mention the installation! Now every tech purchase I make is covered as well.

It's worth it for the protection plan on every purchase but it's kind of strange that they charge sales tax on it. As far as I know california doesn't charge a sales tax on non physical purchases such as memberships. Basically entire living room is covered with the included protection plan.

This has been very nice to have as we have moved and outfitted our home with all new appliances. Delivery and warranties were all included. This has been a good value during this time.

Picture is clear, lots of abs of available, decent amount of storage space although that could be better. Generally, a very strong product.

If you even need one diagnostic and repair it pays for itself. You can have peace of mind with your expensive PC components.

It’s great for all my appliances for my new house, it covers everything for 2 years

Great picture! Got it on sale and the quality is excellent! It has been easy to use considering all the options for setup and viewing! I am very happy with my purchase.

Love the Applecare add on makes it 100% worth it!!! Big ticket items like DJI drone and Canon Camera was a no brainer at Best Buy!

Any time I tried to use this, it was a giant pain. So now I'm just doing this review because I'm bored and want the gift card entry.

I think with this service it should be called “BEST BUY BEST WAY”. Great team with techinical knowledge. Just bought appliances this year. Team visited our house and looked into out kitchen. Based on the size of kitchen recomened and helped us to picj best option from Multiple options.

My computer had more viruses that Covid cases worldwide . Since I was a member it broke down to about buck per virus……

I live in an area that doesn’t have very many phone towers or cellular towers, so I was advised to buy a modem for my home and it had to be a wireless modem so I bought AT&T netgear nighthawk M6 Pro. So I did and for the first year it worked fairly well. I had my security system hooked up to it. That was the main reason that I bought it because I couldn’t have a security system without Internet. But a year and a half into my purchase my rechargeable battery inside the unit started puffing up and exploded, so I took it to my closest Best Buy, which for me was 60 miles away. I went in and come to find out that my warranty had just went out when the thing blew up. I still had to pay it out, but Best Buy offered to dispose of it for me. So I was not very happy because I’m still paying on a modem that I don’t have anymore. It seems very wasteful that I had to spend that much money on just a year of service before it got destroyed. So I extremely recommend that you don’t buy AT&T products from anybody except from AT&T, but they told me the same thing they said they could dispose of it for me, but they couldn’t do anything to replace it or fix it. They said probably getting a new battery put in it would not work but I could try it and see in the battery was very expensive so I just decided to go with something else.

I like my new electric stove I purchased a year ago

Excellent picture and sound works great with the PS5

The total membership at Best Buy is an underrated value play. For one, Apple care. Apple care. Apple care. Get this : As a college student I got Apple care included on my MacBook Pro, AirPods Pro, iphone , and iPad Pro for two years with my active membership. And that’s just my stuff , not including my brothers MacBook, iphone, and AirPods. Or my moms iPad Pro, iphone, and AirPods. Or any of the rest of my purchases covered with Best Buy protection. Two: Retro-Price matching. My iPad Pro was $999 at first but dropped to $799. Because of the 60 day return/exchange policy I was able to pocket that $200 difference. Three: Member rewards. Best Buy has member rewards offerings that are limited time bonus rewards just for buying in specific categories. When I bought a Sony Bravia 2 for 499 I got a bonus reward of $50. Four: 1% back in rewards. This is a relatively new feature that was added. Previously rewards could only be earned using the Best Buy credit card. But now, anyone can earn rewards without having to take an inquiry hit what’s even crazier about this is that it’s available on the plus membership which they brought down the price of! All in all, the Best Buy total membership is a great offering, especially if your an Apple fanatic and enjoy rewards for brand loyalty.

This protection plan is well worth the money. I have replaced and repaired several phones for our large family and either had no charge or a very small charge to do so. We also have other items in our house that are covered by this. It is a very no to low hassel program. The only thing that is difficult is having to mail things off and dealing with assurant and getting a straight answer from them. Tbh it is a 3rd party warranty company and Best buy does not have any ties with their management, however the customer service folks at Best buy are great and will help navigate assurant to the best of their abilities

Best Buy Total offers useful benefits, including member discounts, extended protection, and access to technical support. The membership can be worthwhile if you shop at Best Buy often or purchase expensive electronics that may need coverage. However, the annual cost feels high if you only shop occasionally or rarely use the included services. It provides convenience and peace of mind, but the value depends heavily on how frequently you take advantage of the benefits. I needed repairs for my dishwasher and fridge, so I did find it useful, plus it gets you discounts on appliances.