Customer Ratings & Reviews
- Model:
- CM1160B
- |
- SKU:
- 5712252
Customer reviews
Rating 4.5 out of 5 stars with 496 reviews
(496 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the 12-Cup Programmable Coffee Maker for its excellent coffee quality and ease of use. Many find it simple to operate and clean, while also praising its affordable price. The programmable timer is a frequently cited advantage, allowing for convenient morning coffee preparation. The large capacity is also a plus for those needing to brew a significant amount of coffee.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Simple Coffee maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simple coffee maker. Fast brewing. Would recommend
I would recommend this to a friendRated 4 out of 5 stars
I gave it as a gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.None I gave this to my son who need a coffee maker
I would recommend this to a friendRated 4 out of 5 stars
Good price, great product, A+
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is great product for the given price paid....
I would recommend this to a friendRated 3 out of 5 stars
Great coffee maker for the money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned some expensive coffee makers and they always seem to break or mess up shortly after purchase. This coffee maker as been the best purchase so far.
I would recommend this to a friendBrand response from BlackAndDeckerSupport
Posted .Hi Carl,
Thank you for sharing your feedback regarding your Black+Decker Coffee Maker. We’re thrilled to hear that your coffee maker has been serving you well! With regard to your rating, please let us know if there is anything we can do to improve your satisfaction. Please contact us at [email protected] and reference ID number 41647995, so we can address any of your concerns.
Rated 1 out of 5 stars
Terrible.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hate this product. The coffee maker overheats and does not sense when water has run through. It was cheap and acts cheap. Wish I had kept the original packaging. I just ordered a different coffee maker on Amazon.
No, I would not recommend this to a friendBrand response from BlackAndDeckerSupport
Posted .Thank you for sharing your feedback regarding your Black+Decker Coffee Maker. We're sorry to hear that your coffee maker isn't brewing properly. Your coffee maker has a two year warranty, and we'd like to work with you on a solution. Please contact us at [email protected] and reference ID number 41554522 so we can better assist you. We look forward to hearing from you.
Rated 3 out of 5 stars
Weak coffee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like my coffee strong. I can only get acceptable strength at 7-8 cups. Good quality for the price and probably good for most people though
No, I would not recommend this to a friendBrand response from BlackAndDeckerSupport
Posted .Thank you for sharing your feedback regarding your Black+Decker Coffee Maker. We’re sorry to hear about the trouble you’ve experienced with your coffee maker’s results. We'd like to learn more about this, as the issue may be something we can address for you under the two year warranty. Please contact us at [email protected] and reference ID number 41696901, so we can better assist you. We look forward to hearing from you.
Rated 3 out of 5 stars
Basic coffee maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It brews your coffee. No filter available for this machine. If you want a spare for your rental property or college student, this is ok.
No, I would not recommend this to a friendBrand response from BlackAndDeckerSupport
Posted .I’m so glad to hear that you’re happy with your Black + Decker coffee maker! However, I see that you’ve rated your product 3 STARS so I wanted to be sure you haven’t had any trouble with it. Please contact us at [email protected] and reference 41866450 if there is anything I can do to make sure you have a 5-star experience!
Rated 1 out of 5 stars
Cheap for a reason
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are only $20 for a reason, they are very poorly made. The first one I got wouldn't pump water. The manual says to contact them and not return the product to the store where you bought it. After explaining the issue, they agreed to ship me a new one, all I had to do was send them $8 for shipping and handling. That is almost half of what I paid for it to begin with, I told them that was ridiculous. They agreed to waive the fees and sent me a new one. So, if you buy one of these, after it doesn't work, tell them to ship you a new one and that you aren't going to pay the shipping and handling fees.
No, I would not recommend this to a friendBrand response from BlackAndDeckerSupport
Posted .Hi mrmatt78,
Thank you for sharing your feedback regarding your Black + Decker coffee maker. We're sorry to hear you have been having some trouble with your coffee maker, and are unhappy with the warranty process. Our team has already taken action by documenting your complaint, and we want to fully resolve this issue to your satisfaction. Your coffee maker has a two year warranty. Please contact us at [email protected] and reference ID number 41662134 so we can better assist you.
Rated 3 out of 5 stars
Ok for office
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for the office, not used every day. I would not buy this brand again.
No, I would not recommend this to a friendRated 3 out of 5 stars
Coffee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got it after Mr. Coffee stopped working. We will see if this one going to last for a year or more.
I would recommend this to a friendBrand response from BlackAndDeckerSupport
Posted .Hello HPINK,
We thank you for your feedback on your Black+Decker Coffeemaker. In regards to your rating, please let us know if there is anything that we can do to improve your satisfaction. The satisfaction of our customers is very important to us, and we'd like to discuss some options with you that we believe could improve your experience. Please contact us at [email protected] and reference ID number 41613149 so we can examine these options with you. We look forward to hearing from you. We look forward to hearing from you.
Rated 2 out of 5 stars
Cheaply made.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lid doesn't sit/close correctly during brewing. This causes the water to back up in the coffee grinds, due to the valve not opening all the way; allowing the flow into the coffee pot. In essence, this causes overflow of water/coffee grinds to spew over into the coffee pot. Now you have coffee grinds in your coffee.....
No, I would not recommend this to a friendBrand response from BlackAndDeckerSupport
Posted .Thank you for sharing your feedback regarding your Black + Decker coffee maker. We're sorry to hear you have been having some trouble with your coffee maker. Our team has already taken action by documenting your complaint, and we want to fully resolve this issue to your satisfaction. Your coffee maker has a two-year warranty. Please contact us at [email protected] and reference transaction ID 41816672, so we can better assist you.
Rated 3 out of 5 stars
Average
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It makes coffee but it doesn’t last long not the best choice
No, I would not recommend this to a friendRated 3 out of 5 stars
one down-one to go
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.first coffee machine broke on day seven. second machine is still working.
I would recommend this to a friendBrand response from BlackAndDeckerSupport
Posted .Thank you for sharing your feedback regarding your Black+Decker Coffee Maker. We’re sorry to hear about the trouble you’ve experienced with your coffee maker. Our team has already taken action by documenting your complaint, and we want to fully resolve this issue to your satisfaction. Your coffee maker has a two year warranty. Please contact us at [email protected] and reference ID number 41742661, so we can better assist you. We look forward to hearing from you.
Rated 3 out of 5 stars
good coffee pot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good coffee pot just needed to replace one that burned out with timer. works well.
I would recommend this to a friendRated 2 out of 5 stars
Okay but no prize
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought one of these and about ten days later it just stopped working. I traded it in and the replacement seems to be working fine. I do not like the way the basket sits above the carafe it wobbles. But I guess if you want just a simple coffee maker this is what you must buy.
No, I would not recommend this to a friendBrand response from BlackAndDeckerSupport
Posted .Thank you for providing your feedback regarding your Black + Decker coffee maker. I’m sorry to hear your coffee maker has stopped brewing. I’ve already taken action by documenting your complaint, and I want to ensure that this issue is resolved to your satisfaction. Your product has a two-year warranty. Please contact us at [email protected] and reference 41843964 so that we may better assist you.
Rated 3 out of 5 stars
Lightweight and compact
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works o.k. but I liked my old black and Decker coffee maker better.
No, I would not recommend this to a friendBrand response from BlackAndDeckerSupport
Posted .Thank you for offering your feedback regarding your Black+Decker Coffee Maker. We're sorry to hear that your coffee maker hasn't exceeded your expectations. Our goal is to provide products of only the highest quality, and your satisfaction is also a top priority for us. Please contact us at [email protected] and reference ID number 41596472, so we can address your concerns. We look forward to hearing from you.
Rated 3 out of 5 stars
okay except cover issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.would have been 5* if top glass cover can easily be removed
I would recommend this to a friendBrand response from BlackAndDeckerSupport
Posted .Thank you for offering your feedback regarding your Black+Decker Coffee Maker. Your coffee maker's carafe lid is removable for cleaning, and we'd be happy to assist you with this. Please contact us at [email protected] and reference ID number 41787870, so we can address your concerns. We look forward to hearing from you.
Rated 3 out of 5 stars
Makes coffee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very basic but it makes a cup of coffee. Price was right
I would recommend this to a friendBrand response from BlackAndDeckerSupport
Posted .Hi Joftexas,
Thank you for providing your feedback regarding your Black + Decker coffee maker. We are happy the coffee maker is working out for you. Should you need any assistance, please contact us as [email protected], and reference transaction ID 41777068, so that we may better assist you.
Rated 3 out of 5 stars
Fair coffeemaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Average product - the coffee could taste richer...
No, I would not recommend this to a friendBrand response from BlackAndDeckerSupport
Posted .Thank you for providing your feedback regarding your Black+Decker 12 Cup Coffeemaker. We're sorry to hear that you're unhappy with the results of the coffee. We strive to provide excellent support for our customers, and may have a few options we would like to discuss with you. Please contact us at [email protected] and reference ID number 41765704 so that we may better assist you. We look forward to hearing from you.
Rated 1 out of 5 stars
YOU GET WHAT YOU PAY FOR!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on July 27, 2019, and it died in November 13, 2019. Previous to it's demise, the water reservoir started leaking!
No, I would not recommend this to a friendBrand response from BlackAndDeckerSupport
Posted .Thank you for providing your feedback regarding your Black + Decker coffee maker. I’m sorry to hear water has begun to leak from the reservoir of your coffee maker. I’ve already taken action by documenting your complaint, and I want to ensure that this issue is resolved to your satisfaction. Your product has a two-year warranty. Please contact us at [email protected] and reference 41865419 so that we may better assist you.