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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 376 reviews

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90%
would recommend
to a friend

Customers are saying

Customers enjoy the BOLT 500GB DVR and Streaming Media Player's ease of use, commercial skip feature, and setup process. Many appreciate the DVR functionality, streaming capabilities, and the improved interface. Positive feedback also highlights the 4K option, performance enhancements, and smaller size. However, some customers express concern regarding the monthly fee.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 376 reviews
  • Rated 1 out of 5 stars

    Not happy with Tivo Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This box has only 4 tuners and 500GB... Tivo Service is too expensive and I missed the 15 day return policy, so now I am stuck with a $200 paper weight!! The Bolt+ with 6 tuners and 3TB might be worth it but the service is still just too expensive $15/monthly or $550 for lifetime of the box. When the box dies, the lifetime subscription goes to heaven with it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I prefer Tivo over renting a dvr from my cable co.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tivo is much for user friendly than the dvr that i can rent from my cable provider. The interface is much more appealing looking also.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    3 Weeks new...BROKEN!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for two weeks, now black screen, no picture. Spent 58mins on the phone with customer service and they wanted to send a replacement. I told them "thanks but no thanks" returning it this weekend. Yes, I tried two other HDMI cables and a different TV. No joy. By the way, they want $15/mo. to be able to record and view TV on top of your providers cost.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is order - electrical storm equals upgraded TiVO. I suppose you could say we are pleased, it is our third upgrade:)

    I would recommend this to a friend
  • Cons mentioned:
    Monthly fee

    Rated 3 out of 5 stars

    Great DVR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great DVR but I don't think the monthly fee is worth it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Two thumbs up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TiVo replaced an older model. I love the skip all commercials with one click!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent DVR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is easy to use and trouble free. I especially like the "skip" mode to skip past commercials.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For the price it does everything one could wish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fairly reasonably priced and has all the features one could ask for. The only thing better is to buy a smart TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Cord Cutter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for just having standard cable and some subscribers you have to use. Worth it save myself about half hundred a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for new season of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anxious to try it out but still have not connected it up since I just moved in and I've been putting things away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no problem connecting and syncing with my cable company. Love the flexibility to access with iPad or iPhone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Purchased on sale - very little instructions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you don't know til after you open box that there is a monthly fee - sales person had little knowledge of product - very difficult to purchase cable card - cable company reluctant to discuss hook-up - local cable company would rent for $2/mo - hardly any instructions - had to search internet TiVO blog site to gain product knowledge -

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded my Tivo.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the ease of set up and I am looking forward to being able to record 4 shows at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the pest product to have all your shows in one place. Easy searches and the "skip" button is fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Years with this company. Never any issues. Products have last until next upgrade needed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    loved having device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    be sure to talk to customer service and not tech dept when setting up service and account especially if changing devices you will wind up paying for more than one device on your account because they wont take off the old account unless you call them to do so even if you shut it down on your account yourself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great entertainment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does just what I bought it for. Fills my needs completely. Thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great UI

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    UI is excellent. Much better than using cable boxes and you dont have to pay for them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im still learning all that i can do with tivo and having a good time learning all about it.. easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Everhave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product if you don't have cable. Enables the ability to pause and/or record current programs.

    I would recommend this to a friend
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