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Rating 3.6 out of 5 stars with 77 reviews
CristinaB Posted
Works very well , very practical inside arrangement and looks very good
HongboZ Posted
A great fridge. Used for a year plus and everything works great. Sometimes there are minor noises but overall it keeps food and vegetables refreshing really well.
EdwardM Posted
Great outside with modern feeling including led lighting and amazing functionality always available fresh water and ice. Couldn’t be happier!
Emma Posted
Got the first frig four weeks ago and the doors didn't shut and seal and the inside drawers didn't close on the way which is why the three stars. Got replacement two days ago and so far so good...doors and drawers are all closing...too soon to give out more stars..the shelving on the left side is very narrow and depending on what you put in them it can pop out when door is opened on that side. I like how the it is backlit which lights up every part of the interior. Outside easy to wipe off fingerprints.
Posted
Hi Emma, thanks for bringing this to our attention and we’re sorry to hear you’ve been experiencing issues with your fridge. We are glad to hear the new fridge is currently working properly. If you have any further questions or concerns, please feel free to call our 24/7 customer service team at 800-944-2904.
MADean Posted
This is a great refrigerator. Plenty of space and i love the craft ice. You van fit so much in thr fridge abd freezer
EnriqueG Posted
If I can give this zero stars I would. The fridge and manufacturer are the worst I had ever worked with . The ice stopped working after 3 months. The lights went out. Bosch likes to visit me and this issue is going on 4 months
Posted
Hi Enrique, thank you for your review. We're sorry to hear about the trouble with your refrigerator. Our team is happy to look into your case and assist with resolution. Connect with the Bosch team directly for more information.
Fridge Posted
Fridge is nice but dents in fridge upon delivery by bestbuy.
201East Posted
It was delivered 8/16/2021 and it's only been a few weeks, but very good so far. The water/ice dispenser makes a popping sound after each dispensing, but not an issue so far. Very, very quiet which I like a lot!
LasVegasCustomer Posted
CHOOSE ANYTHING BUT A BOSCH REFRIGERATOR. Owned refrigerator for 2 months and the ice/water dispenser stopped working completely. Water from melted ice leaked everywhere because, unbeknownst to us, the flap between the freezer and the dispenser opening is stuck open. We had to fabricate a temporary styrofoam solution to prevent additional melting. It broke on Saturday of Labor Day Weekend. Called Bosch service line that was actually open on the holiday only to be told that they have NO FACTORY SERVICE TECHNICIANS in the Las Vegas area and cannot help us directly. Had to wait until Tuesday to contact a local company. Technician had to order a replacement part and we are still waiting. We have been forced to buy $2 bags of ice daily and bottles of water. Our $10 ice chest is proving to be much more effective than our $3,000 refrigerator.
Posted
Hi LasVegasCustomer, we're sorry to hear this has been your experience and appreciate you bringing it to our attention. We understand our customer service team is working on this matter with you. If you have additional questions or concerns, please contact our 24/7 customer service at 800-944-2904.
Raptor5 Posted
Works great! Love the counter depth, French doors and freezer drawer. The in door ice and water dispenser is a nice feature. Has Wi-Fi connect ability to get status updates, like the ice bin is full.
This review is from Bosch - 500 Series 21 Cu. Ft. French Door Counter-Depth Smart Refrigerator with External Water and Ice Maker - Black Stainless Steel
bryanmiami88 Posted
One of the best ones on the market. Have the guys from Best Buy do the install and it will be worry free! Only thing is filters can be a bit tricky.
RobertK Posted
Nice product. It sometimes doesn't close completely when you think it has.
JeffNYC Posted
Not even two years old and I have Ice built up under the freezer drawer that leaks out onto the floor... DO NOT PURCHASE
Posted
Hi JeffNYC, thank you for sharing your review with us. We are sorry to hear that you had this experience with your appliance. Your safety is our top priority, and we would like to investigate this matter further. To help you with this, please contact our Customer Care team at 1-800-944-2904 for immediate assistance.
Satisfied Posted
The ice maker has broken 3x in 1 yr. There are only 2 ppl in my home so it’s not due to wear and tear. We have also had a mother board replaced. It’s been one thing after another with this refrigerator
Posted
Hi Satisfied, thanks for sharing your review. We truly apologize that your experience with your Bosch refrigerator hasn't met your expectations. Your feedback is valuable to us, and we want to address any concerns you may have. Please feel free to contact us at 1-800-944-2904 or Boschcare@bshg.com. Thank you for reaching out.
Daniel Posted
Needed to find higher end fridge without breaking the bank and this filled the need.
Manoj Posted
excellent finish and design. loved the idea of water bottle auto fill option in dispenser.. also ice cubes are nice
RickR Posted
I love my new refrigerator. I would recommend that you measure where you plan on placing the unit.
Brian Posted
Better than the LG it replaced. Lots of Ice (routinely ran out with the LG). Seems more roomy too.
GreatAppliance Posted
This is our first French Door refrigerator and it is taking some getting used to but overall I am pleased
Maverick1 Posted
great price for a great refrigerator. works great.