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Customer reviews

Rating 4.6 out of 5 stars with 578 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers appreciate the high performance and reasonable price of this gaming desktop, frequently citing its ease of setup and smooth gameplay. While some users experienced issues with the graphics card, many others found the system to be quiet and capable of running games at high frame rates. The ample hard drive space is also a plus for many buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 578 reviews
  • Rated 5 out of 5 stars

    Gaming computer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful gaming computer. Great quality. My son uses it all day and it’s working wonderful.

    I would recommend this to a friend
  • Cons mentioned:
    Graphics card

    Rated 2 out of 5 stars

    Cheap parts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Day one out of the box my graphics card was damaged and making an awful sound. After any heavy gaming my PC is 85°C or above. After having the PC for less than a month I’m already having to drop $400 on a new graphics card. And this isn’t the first prebuilt Cyber power I’ve gotten with the same issue btw so I would avoid!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about buying at first because never heard of this name brand, but works like a charm

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 2 out of 5 stars

    Will Be Returning It

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 three things that turned me off. First, the keyboard looks like it's from the 90's. Huge keys but maybe some people like that. Second, the mouse is very heavy but that's an easy fix. My main complaint is how loud the fan is. I have an HP Omen and you can never hear the fan. This Cyber PC is way too loud for my liking.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear northermi,

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.

      Tech Support:
      (888)937-5582

      Hours of Operation:
      M-F: 8:30AM - 6:00PM PST
      Sat: 9:30AM - 3:00PM PST

      -CyberpowerPC Support

  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had any issues with this computer. Has a lot of storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 1st Gaming PC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this gaming pc for my son. It is his first one and so far he has been very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good pc to play on and watch videos on. Also like the lights really rad.............................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays my games well, stays cool and is aesthetically pleasing to the eye. I love this purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best choice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to plug-n-play, great machine, graphics are crazy and plenty of tower room for upgrades

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pc for the price!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for a friend after his pc died, Great looking pc fast boot times would def recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good gaming pc

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've really enjoyed playing. New to it all! Really like the lights it displays also, highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YES

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very straightforward purchase and really worth getting it through Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work as described how to return it to the company because the audio input was distorted

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming system no interruptions quality is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    faming desktop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son for a birthday gift. He uses for gaming and personal use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Desktop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and fast desktop, but need usb c type and a fee more ports. Has some software issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    in love with this pc! cyberpowerPC also gives you a free mousepad for writing this review!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for runescape

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hot this to play runescape mostly but have been using it latly for other things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product ..returned to buy cheaoer pc..wrong decision .shouldve kept this pc.

    I would recommend this to a friend
  • Cons mentioned:
    Graphics card

    Rated 1 out of 5 stars

    Contact blue screen crashes

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer on a Thursday and had it back to Best Buy on Saturday. In between those times I spent 4 hours on the phone with Windows Tech Support attempting to get windows 10 to work correctly in an attempt to stop the crashes. Once I was finally able to get windows 10 to work correctly the system still continuously crashed anytime I opened a FiveM server. Would not recommend to anyone who wants to do even moderate gaming as it absolutely did not work for me. The crashes also occurred at other times outside of FiveM after the Windows fix. Attempted to speak with CyberPowerPC tech support and was told it was a windows issue and was offered no help. Returned after having it for a little over a day and will be buying something from another brand. My suggestion is you skip my first step and go right to the second.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear Remorse,

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. Usually, a blue screen has a stop code or error code that correlated to what may be causing the issue. In most cases, reinstalling your Windows Operating System, doing a clean installation, should be able to resolve most blue screens. We understand you have opted to return the PC, however, if you are still experiencing this issue, please do not hesitate to contact our tech support agents at your earliest convenience so they can look into the matter further.

      Tech Support:
      (888)937-5582
      [email protected]

      Hours of Operation:
      M-F: 8:00AM - 7:00PM PST
      Sat: 9:30AM - 3:00PM PST

      -CyberpowerPC Support

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