Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 578 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers appreciate the high performance and reasonable price of this gaming desktop, frequently citing its ease of setup and smooth gameplay. While some users experienced issues with the graphics card, many others found the system to be quiet and capable of running games at high frame rates. The ample hard drive space is also a plus for many buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-578 of 578 reviews
  • Rated 5 out of 5 stars

    Better than expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the PC I planned on getting but well worth it. Would have liked a different GPU but this one is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good pc for begginer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first pc ive ever had and its very easy to set up and use. Never had a problem with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bought this and enjoying it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this computer it is my second one and am so happy with is other than the two hard drives

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great PC ready to go will do everything i need, staff at location killed it , thanks Chase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this PC about 2 months ago really enjoy playing and doing work on this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing gaming PC for the price. Easy to set up. Mouse and keyboard also work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought computer and it runs so much faster than my old computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and can run games and apps very fast. Great Price as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First pre-built iv ever bought and is honestly worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for college/gaming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly think this was a great buy and I’m loving it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Pc

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice and all but it kinda of overheat a lot to big games liker rainbow six and csgo. It won't overheat as long as you lower down the resolution and graphic but everything else is great,

    I would recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear None,

      We truly appreciate your review on this system. Should you ever run into any issues with the PC or have any questions or concerns regarding the PC, please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help.

      Tech Support:
      (888)937-5582

      Hours of Operation:
      M-F: 8:30AM - 6:00PM PST
      Sat: 9:30AM - 3:00PM PST

      -CyberpowerPC Support

  • Cons mentioned:
    Graphics card

    Rated 1 out of 5 stars

    This is my second one...no signal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GMA4400BST Checked two diffrent monitors.....three different HDMI cables into the video card port like it is supposed to be. Computer is powered on ....fans running..power tp video card.....no signal. I took it back today got a new one at Best Buy. Same problem again!!! Did someone at factory purposely screw up the settings? I am going to take it back again And get accident gaming pc. Waste of money.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear Chrismarine1968m

      We apologize for any inconvenience this may have caused you. Please make sure you're plugging in the HDMI cable on the back of the PC below the pink, green, and blue ports. If your HDMI cable is already plugged in below, please feel free to contact our tech support team at your earliest convenience for further assistance on this matter; we're always happy to help.

      Tech Support:
      (888)937-5582
      [email protected]

      Hours of Operation:
      Monday - Friday: 8:30AM - 6:00PM PST
      Saturday: 9:30AM - 3:00PM PST

      -CyberPowerPC Support

  • Rated 1 out of 5 stars

    Terrible Experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this PC after having to trade an iBuyPower gaming PC back to Best Buy because it got stuck on the Windows loading screen over and over. So I spent more money to purchase this CyberPowerPC. Now, I LOVE the look of it. Very sleek and won me over just by the looks - not even going into the specs. However, those are awesome too based on the previous PC I purchased. So I downloaded two of my games - GTAV (Steam) and Apex (Origin). This PC only ran GTAV for about an hour before it crashed/restarted itself. Then when I try to boot the game back up and does it over and over. I’ve made sure that I upgraded all drivers and changed settings.. I’ve done everything I can think of on a brand new PC purchase and it continues to fail. I will be trading it in for an exact replica this week so fingers crossed the next one will actually work. I don’t know what the heck is going on!

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear BrittanyW,

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.

      Tech Support:
      (888)937-5582

      Hours of Operation:
      M-F: 8:30AM - 6:00PM PST
      Sat: 9:30AM - 3:00PM PST

      -CyberpowerPC Support

  • Rated 2 out of 5 stars

    Not what was Advertised

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Component wise was ok, but fan quality is complete garbage, it's loud and they are all out of orbit, they change noise as i move the computer, I looked at one in the store and it looks different, not the same as advertised.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear Samm,

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. The PC should come with the specs listed, however, the brands may vary depending on what was available during time of assembly. If you are still experiencing this issue, please do not hesitate to contact our tech support agents at your earliest convenience so they can look into the matter further.

      Tech Support:
      (888)937-5582

      Hours of Operation:
      M-F: 8:30AM - 6:00PM PST
      Sat: 9:30AM - 3:00PM PST

      -CyberpowerPC Support

  • Rated 1 out of 5 stars

    Poor quality control

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my son a cyber power for xmas and it worked for a few days then blue screen crashed. Geek squad had it for 2 days and could not fix. So I upgraded and bought this one. Once again had to return1 hour later, this time pc would not connect to WiFi. Back to geek squad and they convinced me to trade it in for another brand. Unfortunately all of this was due to poor quality control. Seems like luck of the draw after reading reviews. Personally I’d stay away and do your research.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear Nickname2020,

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.

      Tech Support:
      (888)937-5582

      Hours of Operation:
      M-F: 8:30AM - 6:00PM PST
      Sat: 9:30AM - 3:00PM PST

      -CyberpowerPC Support

  • Rated 1 out of 5 stars

    Junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked the first time I turned it on. Next time I turned it in the Operating System was completely gone. Mouse and Keyboard also stopped working. Contacted customer service, a week later they finally responded and said it was my motherboard and they gave me ridiculous instructions that weren’t worth my time for a brand new computer. Took it back and got an HP Omen, and it works great, no headache.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    cpu fan was not connected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friend is having trouble with this product his cpu fan was not connected!!!!! And this computer that he has keeps restarting after a 1-2 minute period. all drivers can't be downloaded in this time. and has overheating issues because of the cpu fan not connected and after we connected it it still did not work and kept shutting down.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear DIVINE,

      We apologize for any inconvenience this may have caused you. If you haven't already, please feel free to contact our tech support team at your earliest convenience for further assistance on this matter as our PCs do come with a 1 year parts and labor warranty.

      Tech Support:
      (888)937-5582
      [email protected]

      Hours of Operation:
      Monday - Friday: 8:00AM - 7:00PM PST
      Saturday: 9:30AM - 3:00PM PST

      -CyberPowerPC Support

  • Rated 1 out of 5 stars

    Great PC (But)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have heard this is a great pc so I got it and everything (that I'm aware of) is working, but the GPU fans aren't spinning and it wont show anything on screen. (I will change this review when it is fixed and I have used it)

    I would recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear Joshua,

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. Please make sure you are plugged into your video card's ports and not the motherboard. The GPU fans will only spin under load or when it gets too hot and need to cool down. If you are still experiencing this issue, please do not hesitate to contact our tech support agents at your earliest convenience so they can look into the matter further.

      Tech Support:
      (888)937-5582

      Hours of Operation:
      M-F: 8:30AM - 6:00PM PST
      Sat: 9:30AM - 3:00PM PST

      -CyberpowerPC Support

Sponsored