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Customer Ratings & Reviews

Your price for this item is $179.99

Customer reviews

Rating 3.3 out of 5 stars with 31 reviews

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Cons mentioned filter

61%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the ease of use of this coffee maker and espresso machine. However, the espresso function receives considerable negative feedback, with issues reported regarding functionality, leaks, and the milk frother. Several users experienced problems with the espresso component failing prematurely. The coffee brewing function, while mentioned less frequently, also had some reported issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-31 of 31 reviews
  • Rated 1 out of 5 stars

    Dont even waste your bucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned just after a week due to leaking water from all around the espresso holder

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bummer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to use this product. Made coffee and espresso without steamed milk for about a week. Then, after the first time I used the steaming wand, it would no longer brew coffee. This was very disappointing. I decided to return instead of try my luck on a second one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of Money

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok so it's 01/30/20 and the coffee maker is no longer working. Great idea for a coffee maker; horrible low quality product. I'm done with this brand name. They have always made low end products, but I thought I would give it one more try. NEVER AGAIN

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing coffee maker. Best brewed coffee and really enjoy having an esspresso or capachino on occasion.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after 5 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this coffee maker / espresso machine for my husband for Christmas. We've been using it since Christmas day and it just stopped working - a little over 5 months of use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in one for my at home barista! Perfect for our needs.

    I would recommend this to a friend
  • Cons mentioned:
    Espresso

    Rated 2 out of 5 stars

    the good does not last

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am on my second one and neither has lasted a year. The coffee side is fine but its the espresso side that has now failed twice. Seems the valve that controls either sending the steam to the espresso or frothing likes to fail after less than 12 months. I am going to find it difficult to give them another chance. On the positive side Best Buy was very good about my return and providing a replacement.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I paid for cheaper machines that last longer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine stopped working exactly after 12months

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I would give this company a ZERO if

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this company a ZERO if that was a choice .... horrid customer service. We have the coffee/espresso/cappuccino maker and after a few months the water stopped heating up. For such an expensive machine to crap out so quickly is inexcusable, but even worse was the company response. They would not repair, do not have any authorized service companies, nor would they replace without the receipt. My inexpensive coffee maker has worked for 15 years without a hiccup why would I spend an exorbitant amount on another of their products that they don't stand behind their products. DON"T WASTE YOUR MONEY

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    This item worked great for the 1st 4 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item worked good for the 1st 4 months and one day it just stopped working all together. But when it did work it made a good cup of coffee

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great, easy to use and program coffee maker that also makes espresso. Wish I could program it to make espresso but it's quick and simple to do, so not a big deal.

    I would recommend this to a friend
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