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Customer Ratings & Reviews

Your price for this item is $199.99
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The comparable value price is $999.95

Customer reviews

Rating 4.5 out of 5 stars with 91 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are pleased with the DINAMICA Espresso Machine's coffee quality and ease of use, frequently praising the delicious espresso and simple cleaning process. The machine's design also receives positive feedback, with many appreciating its stylish appearance. However, some customers find the price to be a significant drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-91 of 91 reviews
  • Pros mentioned:
    Coffee quality, Design, Ease of use
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent super automatic

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super automatic machines grind the coffee immediately before brewing. there is no comparison to pod machines which are plastic or metal and have coffee ground months ago. This machine makes excellent espresso, cappuccino, lattes and ice coffee all with easy one push settings and good guidance. The foundation for all of these coffees is a fresh pressure brewed extraction. The machine has a small footprint in excellent design which is easy to clean. I have owned both Jura and Gaggia machines and find this machine an excellent value. You can adjust the grind and the machine will automatically change brewing parameters based on the coffee you have chosen. All super automatic machines prefer non oily beans.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this machine expecting Great results. This machine is overly loud and not very user friendly and we owned a coffee shop and ran tons of machines . We will be returning this item.

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, we are sorry to hear y0ou are having a negative experience with your Dinamica Super Automatic Espresso Machine and to learn your unit was overly loud and not user friendly is disappointing. We set a high standard for our products, however, your experience is certainly not indicative of the level of excellence we strive to achieve. We stand by our units 100%, and when purchased from an authorized seller such as Best Buy, this unit us backed by a 2-year manufacturers warranty. Customer satisfactions is our top priority and we would appreciate the opportunity to get your feedback and possibly find a more suitable option for your needs. Instead of returning your unit, we ask that you please call us at 1-866-528-8323 with case 7343458 for expedited assistance. We apologize for any inconvenience this has caused. We look forward to speaking with you soon. Thank you. DeLonghiResponse

  • Rated 1 out of 5 stars

    Not for us..

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Retuned this product.. wasn’t practical for what we needed.. although everything is automated May work for other people.. we ended up getting the breville barista express, a little bit of work involved but we love it, it’s like an art of making coffee!! I’m pretty sure delonghi has something similar, but this didn’t work for us. Build quality is also cheap compared to breville products.

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, we are sorry to hear you were not fully satisfied with our De'Longhi Dinamica Espresso Machine. We understand this has caused you to return your unit, but if we can be of any assistance in finding you a unit more suitable for your needs, we will be happy to do so. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you. DeLonghiResponse

  • Rated 1 out of 5 stars

    Not good!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I have purchased this machine and straight out of the box plugged it in and again doesn’t work. The power switch is faulty and the water pump doesn’t work. The first time I purchased this, it had a faulty pump system and was leaking water from the base. Do not purchase this machine!

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, we are very sorry to learn of your experience with our Automatic Espresso machine, and to hear the water pump is not working is disappointing. We understand this has caused you to return the machine, however, if we can assist you with choosing a more suitable model for your needs, we are happy to do so. Please feel free to contact us Mon.- Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-866-528-8323 or reach us via our web chat feature found on our website. www.delonghi.com Thank you. DeLonghiResponse

  • Pros mentioned:
    Coffee quality, Speed
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Delicious

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using a De’Longhi brand super automatic espresso machine for years. Super delicious and very easy to use. Add water to the side and beans in the top and I was ready to go. Only upkeep was throwing away the grinds and a descale once a year. Loved my machine When this one came out, I knew that it was time to upgrade For a super automatic, this is priced about right For functionality, it rocks. I get the same speed for shots, but somehow this one is even smoother and richer. The espresso is coming out perfect every time. Not that the old one made any bad drinks, it is that this one is just better The pour over ice is a wonderful addition, and worth the upgrade alone

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Who needs a coffee shop now?

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The De'Longhi- DINAMICA Coffee Maker and Espresso Machine is a beautiful piece of kitchen machinery, elegant on the top of my counter and makes me never want to go to Starbucks again! The easy use setup is great for anyone that is an avid coffee drinker, period! We have been using the coffee maker for 2 weeks solid now and our favorite feature is the espresso option. The take and creaminess it gives is better than any, and I mean any coffee shop I have ever been too. Espresso takes no time at all, feels like 10 seconds and its ready. The regular coffee is top notch as well, ground or whole bean, you get a great cup of coffee and quick. I love the whole bean option, the taste is high end quality at a fraction of the cost after the initial purchase of the machine. The steamer works great and makes the best cappuccino my wife and I have ever had. The texture and taste is amazing, very smooth and creamy, I could drink out of this machine all day if I could. Also, the over ice option works great and is so cheap to make compared to the over priced bottles at the store. Is this unit worth the money? Yes, Yes, Yes! I am overly happy with the De'Longhi Coffee Maker and Espresso Machine, I highly doubt you will see any people hate this machine.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Expresso machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible machine and very limited as what it will do for the money. It should also be able to make a cup of coffee. This was returned.

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello, we're sorry to hear your experience with your Dinamica Super Automatic Espresso Maker has not been a positive one and to learn you were not satisfied with your purchase is disappointing. We set a high standard for our products, testing our units both in our labs and with consumers to ensure we have a quality product with the right features and benefits. This unit does brew a long coffee. Customer satisfaction is our top priority and we would appreciate the opportunity to get your feedback and possibly find a more suitable option for your needs. We ask that you please give us a call at 1-800-322-3848 so that we may properly assist you in resolving this matter. Thank you DeLonghiResponse

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Simply Awesome!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DeLonghi Dinamica TrueBrew is a terrific machine for making espresso, lattes, coffee, and iced coffee. We have enjoyed it tremendously. I love that you can vary the strength/intensity of the drink so easily. This comes in very handy. I appreciate the ability to change the heat settings, too; although i generally keep it on the highest setting possible. I have made iced coffee at home before using a different machine, but it involved a lot more guesswork and trial and error. The DeLonghi makes iced coffee as easy as pushing a button. At unboxing, I have to admit the instructions looked a bit daunting. But it just takes using the machine a couple of times to understand the flow of controls and commands. Once you get up and running, it's simple to operate. I was unaware it had an option for using pre-ground coffee beans. This comes in handy in my household because we can grind our own decaf beans with an external burr and use the built-in grinder for regular beans. Otherwise, swapping from regular to decaf would be a bit of a pain. Which leads to my one suggestion for improvement - it'd be nice if the "holding tray" for coffee beans was removable or easily emptied. Otherwise, I appreciate that the drip nozzles are adjustable for height. I like the integrated frother, which is easy to use. I appreciate the variety of drink settings. I like that you can make two drinks at one time. In terms of the drinks themselves, the DeLonghi produces very smooth, rich coffees. There is not a bitter or burnt aftertaste like in some machines. Instead, it seems to really draw out the flavor of the bean. You can easily tailor the brew to suit your tastes. The Dinamica is expensive, but it makes one heckuva brew.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality
    Tech Insider Network Member

    Rated 3 out of 5 stars

    A pretty decent coffee and espresso maker

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DeLonghi Dinamica TrueBrew makes a pretty good cup of coffee and great espressos. But it wasn’t easy to figure out how to use - and even after that it has an auto-clean feature that runs every time you turn it on or off, and if you don’t have a mug in place the drip tray overflows. It also seems to only make a cup of coffee no bigger than 5 oz - while it’s strong, it’s not a big enough cup for us. The directions are confusing too, but hopefully with some more time, we will figure it out. Probably a great machine if you’re a coffee connoisseur, but not for the casual coffee or espresso drinker.

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent product!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    De'Longhi - DINAMICA Coffee Maker and Espresso Machine is one of the simplest coffee machines to use. This is a coffee machine for people who want great espresso coffee at home, but don't really have the time to train up to be their own barista. On turning on the Dinamica on and it automatically heats up and rinses the system, and then within 30 seconds it's all set to go, the LCD display brightly instructing you to choose your drink. Four presets - espresso, coffee, etc all give us a coffee with a single button press, and a couple presses more give you the additional options of an espresso. It is very easy to adjust presets on the fly, adding more coffee for a stronger flavor. There's also a dedicated button for hot water in case you ever want to make a coffee longer, or to use for tea. Along the front of the machine there's a milk frother which you can use to heat milk for a latte or froth it more thoroughly for a cappuccino. This is a great coffee and espresso maker for a family that loves caffeine. I would definitely recommend this my friends..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I’m not rating the Machine, I’m rating BestBuy App

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item keeps being offered to me with a great clearance discount, yet it hasn’t been available in stock since 2 months ago. I’m not sure why it is still being offered, quite deceiving.

    No, I would not recommend this to a friend