Customer Ratings & Reviews
- Model:
- EC9155MB
- SKU:
- 6513287
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the espresso quality, ease of use, and built-in grinder of the La Specialista Arte EC9155MB Espresso Machine. Many appreciate its compact size and stylish design, while some find the price reasonable. A few users noted concerns about inconsistent pressure and noise levels during operation.
This summary was generated by AI based on customer reviews.
Steamer issues.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good starter machine. The steamer loses quality after a few months of use and won't fluff up the milk as it did when it was new.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello Alex, thank you for sharing your experience with us. We are sorry to hear that you are having some difficulties with your steamer. We would love to look into this matter for you, please feel free to contact us at 1 (866) 528-8323 Monday - Friday 9:00am-8:00pm Eastern standard. Thank you.
- Pros mentioned:Espresso quality
Caffeine please
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is worth every penny! It is definitely worth reading the quick start guide. The instructions are simple enough to follow for an amazing expresso!
I would recommend this to a friend - Pros mentioned:Ease of use
Great gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gift for my daughter at college, she works at a coffee shop before as a part-time and this is the one she asked me to buy for her Christmas. She loves it.
I would recommend this to a friend - Pros mentioned:Espresso quality
Disappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The coffee is not warm enough the coffee quality is fine but brewing Beverly warm
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848.
Thank you.
Not user friendly...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I had been using a basic De'Longhi espresso maker for years without issue. When it finally stopped working we thought we would upgrade to a more advanced model. We got it home and followed the setup procedure perfectly. Upon startup it proceeded to go into descale mode and kept spitting out hot water for about 40 minutes before we unplugged it. We tried several more times to get it working before my wife found reviews online warning of similar issues... I would not recommend this to anyone, the 1st time use process is a pita if it even wants to work. We returned it, bought a Breville Express, have had 0 issues with the Breville. Unless you count trying to find the perfect cup of espresso as an issue lol.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello RobertD,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
- Pros mentioned:Ease of use
Easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this on a deal! The assembly is easy and for beginners, it is easy to use. You can customize your coffee to your liking.
I would recommend this to a friend - Pros mentioned:Espresso quality
Excellent entry-level machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looking to start your home espresso journey? Look no further. This machine is built very well and pulls an excellent coffee.
I would recommend this to a friend Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tales some calibrating to get settled in. And takes a decenr amount of practice but well worth the price. Only flaw is the inability to remive the bean hopper.
I would recommend this to a friend- Pros mentioned:Espresso quality
Must Have!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, makes perfect espressos and lattes. Saving a lot of money by not going to Starbucks.
I would recommend this to a friend - Pros mentioned:Espresso quality
Reasonable price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this expresso Machine totally worth it easy to clean he grinder is great and everything
I would recommend this to a friend - Pros mentioned:Espresso quality
Nice espereso
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a beautiful machine that makes very nice and delicious espresso what more can i say.
I would recommend this to a friend - Pros mentioned:Ease of use
Good espresso machine.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic machine. Easy to use and nice to have my own coffee shop in my kitchen.
I would recommend this to a friend Horrible machine
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All I can say is do not buy this machine and if you do have another machine as back up because the support team stinks and it take another 2-3 weeks to get it back. First the machine would not get out of descale mode. Next the started making a horrible noise and you can not clean the grinder without taking the machine apart. NUMBER ONE REASON NOT TO BUY! Our fault in not checking that part out when buying. Plan on sending this machine in for repairs every 6 months. For $500.00 you should not have these kinds of problems!
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello CarolC,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
- Pros mentioned:Espresso quality
Espresso= great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted one of these for along time. Was on sale. Espresso martinis are rad.
I would recommend this to a friend - Pros mentioned:Espresso quality
Nice machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a learning curve, but makes a nice espresso.I like the look of the machine.
I would recommend this to a friend Wow! A great express and Americano right out of th
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! I decided to splurge as I really wanted a high end Expresso / Americano maker with a built on grinder that allows one to define the grind size you want. This didn’t disappoint and by watching YouTube videos on it, I’ve learned it makes several different coffee types too! Just got to figure out how to use the frothed correctly and learn how to make designs with it too!
I would recommend this to a friend- Pros mentioned:Ease of use
Nice!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beginner - easy to use! Glad I bought it on sale for Black Friday.
I would recommend this to a friend - Pros mentioned:Ease of use
Wonderful entry level package
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use affordable entry level all in one espresso package.
I would recommend this to a friend - Pros mentioned:Espresso quality
Must Get!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has everything you need to make the perfect coffee cup.
I would recommend this to a friend - Pros mentioned:Espresso quality
Good espresso
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This espresso machine works great! Makes a good cup!
I would recommend this to a friend