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Customer Ratings & Reviews

Your price for this item is $379.00
The comparable value price is $1,099.99

Customer reviews

Rating 4.3 out of 5 stars with 259 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers praise the DEEBOT T20 OMNI for its powerful cleaning performance, ease of use, acceptable noise level, and impressive suction power and battery life. The robot's object detection capabilities are also well-received. However, some customers have expressed concerns about its navigation and mapping accuracy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 259 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My best friend cleans and mops perfectly have to watch out though she’s always listening especially if your on the phone and say ok such and such she has started up on me

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good product Bad app

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    vacuum and mop work well however, app leaves a lot to be desired. Connection to app and vacuum gets disconnected frequently.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Beast mode

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing cleans up very well, and with the dogs really messing up the floor sometimes it goes back after half complete to clean itself and comeback with fresh cleaned pads and water. Simply amazing!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacumm ever!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my T20 OMNI, it can take care every area no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the most easy to use intelligent robotic vacuum cleaner I've ever used. The mop feature is awesome and the app allows me to select independent rooms to clean. You won't be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum ever , it cleans everything. I will recommend

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    My Hero

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bot comes to the rescue every day by saving me so much time in the day! Absolutely love how spotless it leaves my wooden floors . The only con I have was not purchasing it sooner!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall Great Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful vacuum with great mopping function. I specific bought this robot vacuum & mop because it had these swirl mop pads and is a large area of wooden flooring. As with other vacuums, it doesn’t do a good job in the corners, but other than that it works great. Floor mapping was a little cumbersome to mark floors, divide rooms,…you will need to get a hang of it. Other than that pretty pleased with the performance so far.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best robot vacuum on the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum overall and mops and cleans great. It is consistent and does its job

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my vacuum/mop. I’ve had several and this one definitely meets so many expectations compared to the others! Would buy all over again if I had to!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    WE LOVE IT!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we got 2, one for each level. Made our life so much better! It made us not have to worry about the every day sweep and the house looks clean! we didn't try the mop setting yet.

    I would recommend this to a friend
    • Brand response from Ecovacs Advisor
      Posted .

      Hi,
      Thank you for the good review and we are sure this feedback will greatly help us with the improvements on our products and services. Should you need any assistance please reach out to our Customer Service Support Center and we’ll be happy to help out with any questions you may have. Thanks again for choosing Ecovacs product.
      Best,
      Ecovacs Customer Care

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good product for dog hair

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good product clean the floor well and clean otself

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vaccume with feature that excels the price at which it is offered

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Voice command issues

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The self cleaning system is a myth, have to clean the docking station from time to time to keep the pads clean as well. Has issues with its voice command, gets initialized without asking for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T20 is the Best!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve own different vacuum robots, but the T20 is one of the best! The ability to mop and vacuum without changing accessories is a game changer.

    I would recommend this to a friend
  • Cons mentioned:
    Mapping

    Rated 3 out of 5 stars

    Maybe I would purchase again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuums and mops well. Mapping into sections, and using the app is difficult. Using voice control is eaiser. When drying the mop, the Ecovac has blown out 20amp circuit breaker several times, We have nothing else plugged into or running on that circuit.

    No, I would not recommend this to a friend
    • Brand response from Ecovacs Support Team
      Posted .

      Hi,
      Regret to hear that your experience with the DEEBOT has been less than perfect so far. If you could please reach out to our Customer Service Support Center and we’ll be happy to help out with any aspect of the robot that has not yet lived up to your expectations.
      Best,
      Ecovacs Customer Care ecovacs

  • Rated 4 out of 5 stars

    Great robot sweeper/mop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sweeper is really good on hard wood, and I love that it switches between mopping and sweeping on its own. I rated at a 4/5 because it doesn’t do the best job on carpet. It gets the larger things but doesn’t really get dog hair out of carpet. Otherwise, we really love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Omni T20 NOW Especially with Dogs

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can schedule this while I'm at work so when I get home I have clean floors. With a cat and two fur babies with one being a big GS baby that has to go out to come back in this Deebot T20 has allowed me to to keep my sanity. Order supplies on Temu and the costs are minimal to maintain - which made me apprehensive at first. But, now I wished I'd done it sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Deebot t20 omni

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues yet. Works well. Mops better than expected

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Magic clean robot !

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best helps for my house!! I didn’t know about this machine before ! Is the best that I can get for my house and is the big help for everybody!

    I would recommend this to a friend
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