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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 13173 reviews

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Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 13,172 reviews
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    Great fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying my fitbit charge HR. The device feels good on the wrist and does a great job tracking your steps, calories, sleeping, etc. Doesn't feel too bulky and usually only have to charge it once a week. The free app that tracks everything for you is also very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 4 out of 5 stars

    Great fitness tracker with watch feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tracker with watch and phone id. I compared steps to the Jawbone and noticed that the Fitbit was different by adding an average of 200 steps per day. I also seem to charge it more. I do love the heart rate feature and monitoring my sleep.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    Excellent tool to track exercises

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift for my wife. She is in love with it. Track her steps, calories, exercises, and provides a resume of your daily and weekly activities. Keeps her motivated to keep going and reach her goals. Also, she competes and challenges her friends on weekly goals.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sleep tracking

    Rated 5 out of 5 stars

    Great activity tracker for anyone to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit Charge HR is great. It's easy to set up and use. Definitely helps to keep you motivated and moving! I love being able to set my goals and see the progress I am making. You would have thought I had won the lottery when I met my 10,000 steps a day goal this week!

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love my fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the fitbit hr to keep track of my steps, sleep pattern and of course my heartrate. I was a little nervous about buying it because lof the reviews of the battery dying, but I just bought the extended warranty and hope for the best. I love it and use it daily..

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fitbit is great and steps, floors, heart rate work pretty accurate. Time clock is great. The only negative is that battery doesn't last 4-5 days like advertised. It usually last about 2-3

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Fitbit, I needed a heart rate monitor for my running sessions, this does that for me plus help me track my water intake, calorie consumption and tracks my sleep patterns. The competitions you can enter with your friends is an added bonus that helps keep me motivated.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    Perfect balance of price and features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This particular fitbit, for my money, has the best features. It tracks my steps, my workouts, it somehow knows when I'm on a bike and tracks that too. It tells me how I'm sleeping, which I didn't think I would care for but now I check every day. Charge last bout 3 days.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Step tracking

    Rated 5 out of 5 stars

    Charger Fitbit HR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with my charger. Keeps me on task with my heart rate and it tracks my steps and sleep habits. This has changed my life for the better. I love that I can connect with friends for the different challenges and it has helped me to exercise more. I am very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    charge should last longer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In general I love my Fitbit. It's comfortable, unobtrusive, and easy to operate. What I do not like is that it seems to need to be charged every few days (the instructions tell you five days). If you do not have the connector with you it shuts off.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sleep tracking

    Rated 5 out of 5 stars

    Getting Motivated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is a great little addition to your fitness/health goals. It tracks all the basic health/fitness categories you need and it is easy to use. I use it everyday with friends and I sleep with the Fitbit HR at least once a week, in order to monitor my sleep habits.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    Awesome Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely a great product for anyone wanting to be held accountable to their daily fitness goals. The step counter and heart rate monitor both seem to be very accurate. One of my favorite features is the sleep tracker. I would definitely recommend this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get fit for 2015!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Fitbit. The Charge HR is my first Fitbit product and I am in love. I wear the watch everyday and usually charge it while in the shower to avoid a dead battery or missing data. The functionality of the Fitbit app pairs nicely with the goals that come along with the motivation to purchase a Fitbit. Cons: - The screen scratches very easily, but this doesn't affect the display. - Heart rate tracker can be inaccurate during exercise. - Can't interchange the band color.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the original Fitbit Force and upgraded to the Fitbit Charge HR. I like the heart rate feature and it stays on during workouts. My Fitbit Force would always fall off and I almost lost it a couple of times. The Charge goes on like a watch band.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works well. I haven't worn a wristwatch in a long time, but quickly got used to this on my wrist. Activity tracking is very good, and it works better than trying to use a cell phone app by itself to track things. I wanted the heart rate monitoring. It looks good on my wrist. I haven't used this for sleep tracking - I tried to sleep with it on one night, but decided it wasn't for me. I move around in my sleep, and something that requires a charging cable just doesn't work. The only negative things are the short length of the charging cable, and that it doesn't use batteries. For someone who doesn't move in their sleep, this may work okay for that purpose. The short charging cable means you need to be cognizant of where outlets are so that you don't have the unit dangling from the charging cord. I like to keep it on a flat surface.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Very nice but short battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and display color matches. The battery life is only 3 days max and manual say about 5. If you use the display I guess 3 days is all you get. Very easy to use and setup.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    Great to keep you active

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very flexible on how you use it. A lot of features whether just keeping track of steps, heart rate or an easy way to keep track of calories. Website dashboard displays all at a glance. Smartphone app makes it easy to keep connected. Weekly emails keep you on course.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Step tracking

    Rated 5 out of 5 stars

    Encouragement from FitBit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my FitBit to help me track my steps. I purchased the HR version so that I could monitor when my heart rate is at a maximum for weight loss. I found that the daily, weekend, and work week challenges with family and friends who also have a FitBit keeps me motivated.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 4 out of 5 stars

    My wife loves it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my wife and she loves it. It tracks her sleep habits, steps, activity levels. She even gets involved in "challenges" with her friends.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Fitbit Charge HR is wonderful! Best Buy made it so easy! I bought online and had it shipped to the store. I walked right up, they checked my ID and card in which it was purchased and I was on my way in less than 10 mins. Great experience and service! What a great product!

    I would recommend this to a friend
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