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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 13443 reviews

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Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 13,442 reviews
  • Cons mentioned:
    Band quality

    Rated 5 out of 5 stars

    Previous flex owner satisfied.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used Fitbit flex for a year, which I lost in trip to Europe. Fitbit Charge HR filled most of the room that I wished for as a flex owner. It doesn't make you work out or get in a fit. But, it will certainly help you and keep motivated, if you are committed to such goals. One con is the band is replaceable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the Fitbit for my daughter based on online reviews and her request, the one that arrived she opened for Christmas and did not work. I exchanged it the next day and this one is working fine. I give it a four star for ease of use and set up but it is not very accurate.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking, Step tracking

    Rated 4 out of 5 stars

    Great fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great device for the price. Counts my steps, calories burnt and Heart rate as well. Keeping track of these is a great motivation to go that extra mile everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Does exactly what I wanted it for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unobtrusive, stylish, keeps track of my activities including sleep patterns, helps me train at my preferred heart rate zone. Good battery life (needs to only charge once a week for about 1 1/2) once you figure out what all to disable (I only sync manually and don't have phone messages enabled on my device).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I'm loving my Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend this product, it keeps me moving. Very easy to set up and I'm checking my phone periodically to compare how I did each day. I get a report every week for comparisons this helps me plan for the week ahead. I have a graph for weight loss, and it is nice to have as a watch as well

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Great daily and weekly tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. I love that i can compete daily and weekly with friends....it really keeps me motivated. The ability to see where my steps, HR, etc. by looking at my wrist, instead of pulling out my phone is awesome. I also appreciate the ability to have my phone calls buzz my wrist. Overall great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Fitbit tracking of my steps, calories burned and heart rate. On top of that it wears as a watch and is convenient. The app itself is pretty amazing. It allows me to track calories for food eat and keep track of my water intake. I would recommend and have already had 3 friends purchase a Fitbit

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as advertized

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fitbit charge HR does everything the manufacturer claims it will... steps appear to be more accurate than other devices I've tried. The sleep detection function is great, and seems surprisingly accurate. Heart rate monitoring matches up to other devices accurately. The sync is less than perfect however - syncing through bluetooth on my galaxy note 5 is hit or miss. It does eventually sync, but almost never on the first try. Syncing with my samsung tablet is somewhat better, but still sometimes takes multiple tries. newest firmware (v. 102) hasn't improved syncing. Interestingly, caller id from my phone to the fitbit display works fairly well - sometimes with a slight delay. this would be a 5 star device if the syncing was more reliable.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    This is a great tracker..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still learning at this point but my only concern is that I have to charge it every two days and so I have to remove it from my wrist for three to five hours so I end up charging it over night. This causes me to lose all of my night time responses. So then I do not see if my sleep was restless or not.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a fit bit flex as a gift and loved it. Well, I saw there was a new one that shows heart rate and I was highly interested. I looked up reviews to see which was the best for the price, and with having an iPhone, all websites I checked out said This one was the best. I've already recommended it to friends.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very satisfied with the Fitbit Charge. Monitors my daily routine and incorporates the daily exercise. The heart rate monitor is for those that work out more consistently or that physically need to monitor it.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Best Fitbit for someone active

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fit bit is sleek while still having a built in heart monitor which accurately tracks. This fitbit also includes many other feature that the other modls do like sleep tracker, floor counter, calorie counter and last but not least step counter. Wearing this activity tracker motivates me to get up and move!

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Step tracking

    Rated 4 out of 5 stars

    Gets the job done when it's accurate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As what everyone mentioned, the device/unit is some times inaccurate. I mean... I'm not sure if I am actually burning thousands of calories at the end of the day. When I workout and I hold the side button to track my workout for the hour, the calories that I burn is pretty accurate, I'm assuming. It tracks my steps which is really cool, makes me want to go walking a lot. It did leave a mark on my arm just as it did for everyone. I wouldn't say its a burn... I would say its more of a indention, kinda like when you sit on a chair for too long and it shows the grooves of your buttocks. Overall, its not bad.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear my Fitbit Charge HR constantly, although my main intentions using this product is for tracking my sleeping habits. The Charge HR uses heart rate information to determine when you've fallen asleep, the quality of sleep, and when you've awaken. This feature seemed accurate when comparing with my own records.

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    Great for everyday use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was given a fitbit last Christmas and have been using it consistently for a full calendar year. After a year of successful tracking, I decided to buy everyone in the family one as well. We all now compete against each other week by week.

    I would recommend this to a friend
  • Cons mentioned:
    Waterproof

    Rated 4 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Fitbit HR. I like the purple color I chose. I do wish it could get wet, it was smaller, and I wasn't irritated by something (anything) strapped to my wrist.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Great motivator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Fitbit HR pushes me to reach my goals! It also made me realize I was a bit more active at work than what I had originally thought. The sleep tracker is accurate as well. I have a small frame and I wear the medium. The sales associate advised me that the small would probably be too tight---He was right!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Fitbit Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned a Flex, Force and now the Charge HR. I think the watch band style fastener is a very big plus. I like having the HR monitor, but it does shorten the battery life - you just have to charge it at least two times per week. With the caller ID and other innovations this is by far my favorite Fitbit.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works excellent as described the only downside that I have with this unit is that the battery does have a tendency to run out quicker than they said it would. They tell you to cut down on silent alarms and I only have the 10,000 step alarm weekday wake up alarm.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's everything wanted and more. I love the heart rate monitor, steps and sleep analysis. I wish I could get it to display the time or activity for longer periods of time but I don't see that option. It syncs great to my phone and computer. I love the mobile app. I'll be buying the scale that syncs with it next.

    I would recommend this to a friend