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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 13173 reviews

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Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 13,172 reviews
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Perfect Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked my fitbit flex and when it died for good on me, I decided to upgrade to the Charge HR. I really enjoy that you do not have to put it "to sleep" it knows that you are sleeping, I would tell anyone to buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my Fitbit for about a month now and I love it. It gets me moving and was easy to activate and sync with my iPhone. Only downside is that I wish there were more "girly" colors available. I would have liked pink, light blue or cream color.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Charge HR was a good compromise between price and features. I found the one to be easy to use and wear. A little problem with the charging at one point, but followed instructions online to restart and everything was fine?? Otherwise, as I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great instrument for Son to measure steps etc,, was given to him for Christmas and already he is very pleased with the Fitbit Charge HR With the APP for the phone even tells him who is calling. I then went out and bought one for my daughter-in-law.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Charge HR for a couple months now. It's been a great reminder to get out and move on my slow days and fun to see what I've done on my normal/busy days. Do wish the battery charge lasted a little longer though. I get about 4 1/2 days per charge.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great motavator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good and works great . I haven't been getting the 5 days.and when you take it off for charging your not gathering the data. I wish best buy would sell the chargers. They are just like phone chargers , you never seem to have one when it's needed

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    Great Device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a product that would help me track my steps and this is a great product. Not only is the device excellent, but the dashboard is awesome for tracking activity and determining the best course of action for getting motivated to get fit!

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    easy to operate great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my 73 yr old mom. After the geek squad got it synced up to her phone she is able to operate all the functions and absolutely loves it. She had it on when she went to the doctor and the heart monitor matched exactly to their machine.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    obsessedddd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me extra motivation to get off my bum and get those steps in! I love tracking my (horrible) sleep and how my heart rate is throughout the day!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't live without my Fitbit!! I sit at a computer all day so this is the perfect tool to help me stay active! My only "complaint" would be the battery life. It could definitely be better but it's easy enough to charge!

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    Runner & Health Wellness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has helped me understand how well I am sleeping at night. I did not know I was sleeping as rough as I was. It has been accurate to my steps. I love how it alerts me and celebrates when I have met my goal. I have loved I am able to track all of my goals for my health and fitness. I can even see this through the syncing to my Android Phone. I can show this to my medical team to allow them to see how I am doing. As well as log my time for my walking and running as I am a health and wellness coach and do 5K, 10K, and soon now training for half-marathons.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Exactly what I was looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable to wear. Accurate on steps and heart rate. I use the phone app to track calories. Love the caller ID. Sleep monitor is surprising accurate and helpful. For me battery only lasts 3-4 days. Alarm works well. I am very happy with the charge HR.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    It's good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor does everything it says it's going to. My biggest complaint, however, is that after about a month the battery life tends to wear down. I used to charge it once a week, but now it's like two or three times a week.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I like that I can see my heart rate in real time while working out. The sleep history is great. I am little disappointed that the heart rate performance seems to be slipping a little as the device is used.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Great fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best trackers for the price. There are others with more features but if you are looking for a simple tracker that can read your heart rate and tell you the time with out a lot of frills, like reading text, this is the prefect choice.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Features missing from Windows Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleep tracker is pretty cool, I can tell when I feel more rested in the morning, and it will show that I tossed and turned less. Heart rate seems to be off thou. Gym equipment will show numbers as high as 40 beats higher then what the tracker shows.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    This was a gift for my brother at xmas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a xmas gift for my brother he loves ever thing about it he working on getting better sleep he has been walking more . Now he is taken his wife to get one now the best gift I have every given to some one every one should have a Fitbit hr

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Amazing Wearable Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Fitbit Charge HR about a month ago. Couldn't be happier. Lightweight, easy to forget you're wearing it. Setup was very easy. I love its sleep tracking and exercise tracking featers most of all. Amazing capability in such a small package!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great to be able to check my activity always.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about the product except that I can not tell when the battery is dead until it is too late or I plug it in. It would be good to have a feature to be able to check this anytime. I am using it as a watch as well as health monitor.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Truly Great Health Tracker...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...and a day/date watch too. I always worry about my heart rate, this keeps track of that PLUS steps, distances, calories burned, and stairs. This is a comfortable and stylish product and recharges easily from a computer USB. Great buy at Best Buy.

    I would recommend this to a friend
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