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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 13443 reviews

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Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 13,442 reviews
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Motivation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this! Husband got surge tagged along with his steps, got me the charge hr. Competition is on... kids received zips for Christmas. Everyday when we all get home we compare steps in. Funny thing is we are not a physically fit family...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my fitbit charge HR and the app on my phone as I can monitor and but calories in etc... At times I do wish I bought the Blaze but then remind my self how much bigger it is and this one fits great on my wrist.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my fitbit purchase from Bestbuy. It works perfectly fine for me. No issues with heartrate and other calculations. Highly recommended if you are looking to monitor your routine exercise and gearing towards better and healthy life style.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ready to get back in the health game and needed something that could monitor multiple aspects and stand up to sweat and rain. This buddy does it all well. Just had a little struggle finding my heart rate sweet spot at first but I love this little thing

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Great way to track your steps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my fitbit, I recommend getting the large size for most people because the small is very tiny and barely fits a small wristed person. Also I like the sleep track and calories burned option the fitbit offers.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Awesome produce. Motivates and tracks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Charge HR is an amazing device, it's features have helped me monitor how active I am daily but more important I can track my sleep patterns which the more expensive newly released 'A...Watch' can't do. I just wish the size was larger on the ChargeHR.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Decent product good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this for more than a month now. Started having issue's in the 3rd week of purchase, had to call fitbit customer service they were really prompt in sending a replacement. so 5 stars to their customer support.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Perfect Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked my fitbit flex and when it died for good on me, I decided to upgrade to the Charge HR. I really enjoy that you do not have to put it "to sleep" it knows that you are sleeping, I would tell anyone to buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my Fitbit for about a month now and I love it. It gets me moving and was easy to activate and sync with my iPhone. Only downside is that I wish there were more "girly" colors available. I would have liked pink, light blue or cream color.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Awesome weight loss resource

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first purchased the fit bit charge but realized that during my workouts I wanted the HR feature to see how hard I was working. It was well worth the $30 to upgrade to the charge HR. It's an awesome feature and really helps to gauge your workout intensity

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    A ton of information from this fit bit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm amazed at the amount of information that one can track with this. It seems to be very accurate as well. The only downside is the battery life is short between charges

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Great product for keeping your health program in c

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helps you to Watch what kind of activity you dou daily. It impressive to see what you do on lazy day and even more so on days full of doing things. It makes going to the store on the weekends cause of the challenges that you do with friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 5 out of 5 stars

    Best of the Fitbits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased a new Charge HR and it works wonderfully. Used to have a Fitbit Flex that wouldn't track things perfectly or would have issue, but I haven't seen any in the new Charge HR. Seems to track things more accurately, looks good, and feels good.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the Fitbit Charge HR does what I wanted it to do. The heart rate monitor is pretty accurate, and the band has a watch band type closure which is actually comfortable. I also wish it had a battery indicator on its screen.

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great instrument for Son to measure steps etc,, was given to him for Christmas and already he is very pleased with the Fitbit Charge HR With the APP for the phone even tells him who is calling. I then went out and bought one for my daughter-in-law.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Charge HR was a good compromise between price and features. I found the one to be easy to use and wear. A little problem with the charging at one point, but followed instructions online to restart and everything was fine?? Otherwise, as I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    easy to operate great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my 73 yr old mom. After the geek squad got it synced up to her phone she is able to operate all the functions and absolutely loves it. She had it on when she went to the doctor and the heart monitor matched exactly to their machine.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    obsessedddd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me extra motivation to get off my bum and get those steps in! I love tracking my (horrible) sleep and how my heart rate is throughout the day!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great motavator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good and works great . I haven't been getting the 5 days.and when you take it off for charging your not gathering the data. I wish best buy would sell the chargers. They are just like phone chargers , you never seem to have one when it's needed

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Charge HR for a couple months now. It's been a great reminder to get out and move on my slow days and fun to see what I've done on my normal/busy days. Do wish the battery charge lasted a little longer though. I get about 4 1/2 days per charge.

    I would recommend this to a friend