Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $90.99
Clearance
The comparable value price is $129.95

Customer reviews

Rating 4.4 out of 5 stars with 13443 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 13,442 reviews
  • Rated 5 out of 5 stars

    a useful tool to increase fitness

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I compared several fitness trackers and talked with a Best Buy rep about their experience since they were wearing a Fitbit and decided to purchase one myself at Best Buy. It's a great device to help motivate you to push a little more activity.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Get in shape quick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the device in late August, started to use it to track sleep and fitness patterns. Learned I need to sleep more and exercise more efficiently. HAs helped with tracking capabilities.

    I would recommend this to a friend
  • Cons mentioned:
    Band quality

    Rated 4 out of 5 stars

    Great device for tracking activity.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second one - much better band with secure fastening. I liked the first one but was frustrated with it. After several months, the latch become very loose - the holes became wider and wouldn't stay on when bumped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No major problems, the screen scratches easy but it doesn't impair reading visibility at all so far. I haven't seen any sort of plastic screen covers like they make for cell phones for it yet which may help. I have noticed if I have my hand out the window while driving it counts it as steps from the wind hitting it, and some other arm movements do too but nothing too serious that u can't correct. I've had it for about 2 months now and so far I haven't had any problems with it, its been a great product and I love it! I'm even looking at buying another as a gift for someone else. I haven't really gotten it too wet so idk how it will hold up in those conditions yet. Wish there was a way to swap out the color every once in a while but I'm happy with my black one, wear it everyday. The cell phone app for it is a very handy tool as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but had some problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charge HR is a neat product but I have had some problems with it syncing to iPhone and MS Surface Pro 4. My wife has also had issues. Presently both are working well. If I had not had problems it would be 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Upgraded from Fitbit Charge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit Charge HR is definitly worth the extra money, HR monitoring seems pretty accurate and I love all the info the Fitbit gives me including steps per day and my sleep cycle. Awesome helath and fitness tool, highly recommended for all!

    I would recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 5 out of 5 stars

    Activity tracker that does it all

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this tracker. I mainly use it it for walking, running, soccer and basketball activities, but I like to know what my heart rate is when working out. Wish it was water proof, but it seems fine in the rain; just not rated for swimming.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new heart rate monitor so my Fitbit covers that requirement and so much more. Not worn it to bed yet though! Thanks also to Best Buy for getting it to sync to my iPad - this was a struggle as my iPad is register with the UK app store.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate
    Cons mentioned:
    Water resistance

    Rated 4 out of 5 stars

    Worked great until the band fell apart

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great. Battery life was 3-4 days, step counter & HR seemed fairly accurate. I liked the slim face and the black band went with anything I wore on a daily basis. Ended up using my GSP to replace it after the band wore out after a little over a year of constant wear. Charge 2 came out around that time and have been using that since. Definitely my favorite fitbit line. Only downside is neither generation is water proof (or even rated for resistance).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for getting into a fitness routine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the features and easy access to information after work out. Helps you to get motivated to do more the next day.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great fitness tracker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for a Xmas gift, and also received one for myself. I love this fitness band. It was easy to set up with my Samsung Galaxy S5, I can challenge my friends and see their progress and it keeps me motivated!

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Heart rate, Step tracking

    Rated 5 out of 5 stars

    Great for tracking heart rate

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like how it keeps track of my heart rate and steps. It seems to be very accurate. This has helped me to maintain my weight goal too!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    OK, but longer battery life needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but longer charges would be nice. I used the Fitbit One for 1 1/2 years before upgrading to the FB Charge. I like the extra goodies but the charge runs out in 2 to 3 days. My FB One lasted over a week.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product - Easy to Use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The FitBit HR is a product that anyone can use. It requires little technical knowledge and is a great motivator designed to get people to move more. This would be an excellent Christmas present for any teenager / adult / senior on your list.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    Helpful Healthy Tool

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fitbit charge HR does help me move more. If I am low on steps, I get up and walk somewhere. I like that it shows me my heart rate. I also use the food tracking feature. It helps me see what I'm doing right or wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gadget to wear

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this tracker so much. It's been a month since I brought this Fitbit. I have already lost 7 pounds so far. For tracking intake calories I installed myfitnesspal app. Now both apps can cross reference the activities and calories count.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Fitbit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Fitbit to track my physical activity and I wanted something that was waterproof. I knew that while I was on vacation I'd be climbing a waterfall as well as swimming. It was great and withstood the salt and chlorine water.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Very pleased overall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really glad I chose the Charge HR:) Only complaints are.... 1) CANNOT reset dashboard info without deleting acct.... 2)CANNOT power OFF when not in use 3)Battery doesnt last more than 2-3 days between charge

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome fitness tool

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my Fitbit Hr everyday; however, it does not need to be charged until the 3rd day. Easy to charge and use. Count your sleep, steps, water consumption, calorie burn, exercise, etc. easy to see right on my wrist. I would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    Handy diet aid

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fit bit is the best wearable I have had. It counts steps, heart rate, sleep, track food and more. Everything you would need it to do.

    I would recommend this to a friend