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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 13443 reviews

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Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 13,442 reviews
  • Pros mentioned:
    Heart rate
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Staying active

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one for my Wife and she bought one for me for Valentine's Day. We have remained more active than we might have otherwise. This Fitbit has worked out great for monitoring activity levels. Reaching 10,000 steps in a day is a great goal to start with. Not a bad thing to monitor heart rate when exercising. Battery life? Not so much. Seems to run out quickly, seems to need a charge every few days, a little disappointing. Otherwise very handy and useful tool.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, I especially like that it works with myfitnesspal.com. Does everything I want it to. The band and construction feel durable and of high quality. Battery life could be better, but overall a very good fitness tracker.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Easy to follow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying HR Fitbit! Easy to customize on how you want it to display and easy to use the app on your phone. Battery life does not last as long as it suggests but still not bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what it is. It tracks your movements and sleep restlessness. The only thing I dislike is, I am a big guy and the large is still too small for my wrist. We measured on the box but it should be a little higher than your wrist.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Exercise encouragement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. I feel like I am getting somewhere with my exersizing now. I love that this tracks my sleep, now I know why I may still be tired in the am. Very light weight, like a watch. Battery seems to last @4-5 days.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    Very good health band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this, especially with the heart rate monitor (not requiring a chest band). Fits like a watch band though - which is secure but a little cumbersome (for a health band). Works very well on runs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device works great and feels comfortable. The user interface is intuitive. The setup and interplay with the online and android phone apps are the best out there. My problem was that it stopped charging after only 2 months and I had to go back and get a replacement. The exchange was super easy at the Best Buy counter and the girl working there was very nice. When I told her it wouldn't charge anymore (ironic I thought considering the name of the product) with no known damage to the device she said that there were other customers who had the same complaint as me. Sooooo...I love the device and DO recommend it BUT don't cheap out on the warranty through Best Buy's Geek Squad because you might just need it.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Great fitness product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for people that want to maintain a healthy lifestyle. I like the fact you can keep up with everything in one place! The only thing is it does count steps when you asleep. I am not sure why.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    Great fitness product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tool for both keeping up with tracking your fitness as well as basic time functions. It also records your heart rate so you can make sure you are staying within your target zone for workouts

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great tech bad battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing negative about this product that I have is the battery life. My jawbone would last for two weeks and this has to be charged every couple of days which means you lose data while your charging.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty nice step counter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is nice and does all it claims. Fun I like the way everything is displayed on the screen and I don't have to count dots like on the less expensive model. Some things I would like to see addressed. The buckle is a little on the bulky side and tends to hang up on things, the battery charge cord and plug in attachment need some work, there is not a positive locking plug system when you plug it in and the cord supplied is so short it wont reach the counter when plugged in to recharge, so it's own weight hanging there tends to unplug it. It needs a longer cord or a locking plug of some sort. All and all I do like it and even though I'm fairly active, just having it on keeps you aware of how little we do at times.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    The best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace a Fitbit Force. The new tracker has addressed my only real complaint the band now fastens like any watchband (huge plus) and as an added feature it constantly monitors heart beat which is a major plus

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Very good smart watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the watch, heart rate monitor is just ok, I use for cycling and it has issues monitoring my heart rate and I'm not sprinting or anything like that, I ride for long distance (60+ miles per ride).

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Great fitness tracker and motivator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband and he is hooked! It's a comfortable band, just like wearing a watch. He uses all aspects of it - the alarm, caller ID, sleep pattern - he is more aware of his physical activity now with the HR fit bit.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    Tracker keep on Tracking!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice simple tracker with the addition of heart rate, which is very useful especially for cardio workout. It also provides notifications when your phone is ringing, and you can set it to vibrate as an alarm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent All-in-One Fitness Device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this device for a little over a month and I couldn't be happier with my purchase. When I found out this product was coming to market last year, I held off on purchasing anything else. I had already owned a fitbit zip and a mio HRM but I was always frustrated that the mio didn't have a way of reporting out electronically while my fitbit zip didn't track calories burned during workouts. I love this device! I like that it monitors my sleep patterns, I like that it counts my steps and monitors my HR. The only thing that is annoying is I have to remember plug it in to the usb charger. Even still...I would highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking, Step tracking

    Rated 4 out of 5 stars

    bought for features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    heart rate, sleep review, are the most important feature for me. steps, miles and time are features i use also.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fitbit helps me manage my work outs, keeps track of my heart rate, and lets me know when and how far I'm lagging behind a normal day's routine. The perfect item to guilt me out of being a couch potato during the weekends.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    awesome basic fitness/health tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple with all the features I deemed important: steps, heart rate, and sleep pattern tracking. The sleep tracking is perhaps my favorite feature, and helps me ensure I hold myself to getting adequate sleep. Call display feature is also extremely useful, though I'm sure more advanced watches have more options. Also the battery is great... I use the call display feature and daily reminders set (pretty much every option is turned on), and I only need to charge it for 1-2 hours every 3-4 days or so.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter asked me what the Fitbit told me. I told her that on a daily basis that I was not walking enough. All fun aside, I am aware of my activity and am able to increase it before the day ends. It is helping me lose weight.

    I would recommend this to a friend