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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 13443 reviews

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Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 13,442 reviews
  • Rated 5 out of 5 stars

    Works as intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that just by looking at your wrist the time lights up. the interface with the app took a bit to get set up right but once it did, its great. works very well together. there are many functions in the app that i haven't even tried to tap into yet but it look worthy of my time. i did notice that arm movement along with steps seems to count so the fit bit gave me more steps when i raked leaves than i really did. didn't really care though since it was still calories burned. I would be interested to know if others felt this way. also the HR monitor is a bit fickle. review what they say about the best placement it makes a difference. i compared rate indicated with my actual rate and found the fit bit to be quite accurate. i am buying my wife one for xmas.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful fitness monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the interface between the watch and app. Easy to use and visualize. The device is a great way to monitor your water intake, diet and fitness activity.

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    much better than the separate pedometer and heart rate tracker that i currently have. I've checked my pulse and it is within the 10% that i would expect from a wrist tracker. It is definitely making me take extra steps

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 5 out of 5 stars

    Great Fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the past, I have had 2 different UP bands both of them were broken within a months time. This Fitbit HR has been great, I have done the exact same activities and it seems to be more accurate and much more reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Purchased & Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did alot of research - best product for money. It does exactly what is needed. I chose this one because of the additional heart rate monitor and the way the bank fits like a watch band. Wanted to use it as a watch also

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Changed my husband's life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my husband a Fitbit charge HR for his birthday and he has been wearing it everyday. It keeps him on track with his workouts and it keeps him in check by monitoring his heart rate This was a FANTASTIC purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    Amazing Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my father who is in his 60s. He doesn't synch with this computer but loves the various features - heart monitor on wrist, wrist display, step count, etc. Will purchase this for myself and my daughter.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heart rate

    Rated 4 out of 5 stars

    I bought TWO!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to know my constant heart rate! This does it! Also bought one for my mother who has Atrial fibrillation! We know what's happening! My mother is 75, and she can easily use, recharge and figure out the app interface! Awesome way to move your rump...only wish was that it had the constant "move it reminders" which it doesn't...nonetheless...buy it! If you have issues and have the insurance plan, will be exchanged easily if you have a run in!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device to get more active

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying it - helping to get me more active. Only concern is the first one had the glass stick above the edge of the band a but, so it was getting dinged a lot - took it back and got a replacement and all is sell!

    I would recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 5 out of 5 stars

    Great device to keep up with your life!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is great for steps, sleep, activity and pretty much anything you need to track. The software is the best I've seen and the device is tough and durable. Only drawback is it's not water proof. Maybe the next one?

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Great Product, great help with sales

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, does exactly what we want it to. Also, the sales rep at BB went through the many differences for the fitbit we were looking for and didnt sell us on the most expensive one because we didnt really need it.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    perfect for any activity level

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fitbit HR is great for providing fitness data without including other tech products. Most of the info is right on the band. Additional info is easily shown on smart phone. For those that do want more there is a website.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 4 out of 5 stars

    Bought as Christmas Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased his as a Christmas gift for my parents and they really enjoy them. My mother had always recorded her steps with a pedometer and really enjoys wearing the Fitbit and it's accuracy.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Love all the information I get off my Fitbit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit Charge HR is great, plus the Best Buy sales associates, on line, on the phone and in the store were great too. Very customer focused. Im very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Fit Bit Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost original and decided to upgrade. Love this particular model. This Fit-Bit captures everything I need in order to know what my fitness activity is. I can now capture my calories, sleep pattern and activity events.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great for tracking activity and food intake

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful. The only derogatory remark I can make is that I was told the battery would last 3-4 days before recharge. This is not the case. It only holds a charge for a little over one day.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 4 out of 5 stars

    The fitbit is awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister received the fitbit as a gift and was amazed at how well it worked. She told me that I should look in to it so I did and yes I am amazed with it also. I think everybody should have one.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Great Way to Restart my Fitness Goals!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device! It is a great way to keep track of my activity levels, and I love the extra features! The Fitbit app is also a great way to keep track of how much I have been sleeping and how much weight I have lost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Fitbit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love everything about my Fitbit from the color to it's functionality! It keeps me highly motivated to increase my physical activity throughout the day as I stay connect with friends and even meet new friends.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Great product but issues with charging connector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The FitBit HR is awesome. It is not perfect but really, really nice. I also have the Aria scale and use the Fitbit App to keep track of steps, floors, hours slept, calories burned and my weight. The Fitbit connects wirelessly, and is super easy to use. It also figures out when I am biking vs. running, for example. Again, it is not perfect but is very nice. The charging connector is iffy though and recently the entire connector back panel fell of when I was disconnecting the cable. That would be enough reason to not recommend the product but here's the thing - FitBit's customer service is very impressive. I called them, got to a live person with no wait, explained the situation and they are sending me a new Fitbit as a replacement under warranty. Based on the customer service, and how much I enjoy the product, I have to give it five stars.

    I would recommend this to a friend