Customer Ratings & Reviews

Its been 4 Months I bought this item. The plastic strap started to come off. The device itself works great with very good accuracy. But, build quality is worst.

Really great watch. The band is secure with a metal clasp that goes through the band like a classic watch. This is a must for all the wear and tear I put it through on a daily basis. Very comfortable to wear and sleep with it on so I can track sleep easily. Charges very fast. Battery lasts about a 1-2 days with all day sync turned on and much longer if you set it to just sync when you open the app. The Fitbit software is the best of all I've tried. Garmin is good too, but I still prefer this software more. The amount of detail and feedback you can get for each category of data is outstanding. I wear it to work, I wear it to training, I wear it running, I wear it to bed, I wear it going out, I wear it shopping. I wear this thing everywhere except the shower and swimming and love it!

I didn't know what I was getting into! Purchasing this was the best move I made to keep myself moving. The sync and app work well. I'm a server so I'm already logging some massive miles, but since I've gotten this, I'll grab the dog, go another 4 miles on a walk just so I can get the alert that I've hit my 12000 step goal. Don't worry, you set you're own goals and this tool is a great way to hold yourself accountable. Excellent purchase and I'm glad I got the HR monitor with it because it definitely helps track my peak times.

I enjoy my Fitbit HR but I wish it was not so bulky.

does everything and even more, extremely useful!!!!

This was a gift to replace a clip on Fitbit. Really nice. Just wish the batterie lasted longer.

Great tracker..all the things one needs. However the band is cheap and any moisture causes it to bubble and separate at seams. It's only 2 months old. A trip to humid Louisiana for a week destroyed my band. If not for that it would be 5 full stars.

Love how it tracks everything and I enjoy the challenges

I really like this product. It does what i need. Had i thought back when I bought it i would've waited for the next model. I do have a problem with it. I haven't had it for 6 months and the band already detaching. I don't like that.

I'm writing this review a year after purchasing. I honestly have to say do NOT waste your money of this epic failure of a device. I loved it, at first. But a few months after purchase, it got some condensation issues. FitBit sent out a replacement device. The same thing happened to the second device. They sent out another replacement. I'm now on my 5th device...and now it's going bad and I'm out of luck as they won't send any more. Basically, these devices fail about every 3-4 months. Get something else, spend a bit more money as these devices will cause nothing but frustration, broken statistics, and waste your time. The photo I've attached are the past 4 devices...all broken. I unfortunately threw the original away last year...5 devices in just over a year should really tell you something. Don't buy this.

I'm a very goal driven person. I use my Fitbit HR to track my daily activity and all my progress. It is very slim, lightweight, and holds its charge for 3-4 days. With the small on-board display I can see my progress without having to sync to phone, so I can view real time the progress.

I got this for my father who is recovering from a major heart attack. He is now more active than ever trying to keep ahead of me in steps. Doctor reported heart functioning at normal levels in less than 5 months. Thanks Fitbit for encouraging an active and healthy lifestyle daily.

I think this tracker is a great inquiry. It seems to be a simple simplle devise that keeps track of so much of your daily routine. Plus it can keep records of length n intensity of workouts. I'm really glad that I purchased this product.

So I waited a couple of months to review my Fitbit HR because it would be better to see how good of a product it is after actual use. I have worn it everyday since I bought it and all I can say is that I should've invested more money on an Apple Watch. The band on the Fitbit is coming apart, even tho is not supposed to, so I'm guessing the adhesive is not great quality. I've taken care of it just like the instructions say so but it's already falling apart.

The battery life is not as advertised. This product promises 4 to 5 days life. At best three. Regret this purchase should have gone with another product

i love my fitbit... i love being able to compete with all may friends all over the U.S. mor motivation to get out and win

I live my FitBit! Love the color too. Very pleased with the accuracy when counting my steps and daily activity.

Don't buy Charge HR! I purchased a Fitbit Charge HR and it started peeling at the band within 3 months of use. I contacted support and they sent me a brand new in box Fitbit Charge HR. That completely fell apart after 5 months of having it. Received a replacement, which the problem started all over again after 4 months. Literally it's in pieces!! After paying so much money for this product I would have thought it would last a year at least... When I contact customer support they say they can give me a discount on another product. No thanks!!! This is a problem thousands of customers are complaining about and customer service reps want us to buy a sleeve to hold the tracker together as a resolution. Spend your money on a different brand.

OK, so I've had a number of fitness trackers. Jawbone UP and UP24, Fitbit Flex and Charge and I recently purchased the charge HR as I wanted to achieve a higher accuracy rate for calorie counting. So from a day to day stop count it works well (little optimistic) but consistent which is important. The auto sleep function works very well and I would say is highly accurate. The time and display work well but only if you ensure you keep connected. Be aware if you walk away from your phone for any decent amount of time the BT looses connection and will not auto reconnect until you force a new sync. When this happens the called ID notifications stop. Now, I'm a big cross fit guy and HR tracking is really not that accurate during exercise. It's fine day to day and seems to work fine, but as soon as your workout intensifies, it fails to read your HR. It seems to be related to sweat under the sensor which stops the HR reader from working. A quick wipe brings back the HR but is soon lost again during your workout. My HR was defiantly higher than 120 BPS when performing certain exercises. I know this as I've worn chest straps before which provide a much more accurate HR. However apart from that I am very impressed. I was planning on perhaps getting the UP3 but the countless number of delays and now the risk of manufacturing issues leads me to believe this will not work as well as the Fitbit. My only big issues is the FitBit app, coming from the Jawbones app to this leaves a lot to be desired. The app is just plain and simple and not that detailed. It misses the functionality and data of the UP app but this is a small price to pay for something which actually works.

This is one of my favorite devices!!! If your into working out this item is for you!!