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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 13173 reviews

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Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 13,172 reviews
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    Love the way it syncs with my phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how it tracks and charts my daily steps, follows my sleep patterns and I have been able to track a problem I have sleeping. I can track. My daily food and water intake and patterns

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 5 out of 5 stars

    An excellent tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace a Fitbit One. And I can't say how much I love this band It is fairly accurate, matching my GPS driven Phone based fitness app within 5%. Battery is good for 5 days and Fitbit offers the option of an email/SMS alert when your battery is low. The band is a standard watch style clasp rather than the compression tabs of previous models. It is comfortable and easily cleaned. Word of warning. I purchased the 'large' version of the band, I don'thave large wrists by any extent of the imagination and I'm on the last hole.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heart rate

    Rated 4 out of 5 stars

    Great tracking device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used other fit tracking devices, this one works! Easy to use, and set up. Like the Heart tracker and Staircase Tracker. Also the watch band attachment works!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great lose weight gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how it makes me accountable for my weight loss. I would recommend it to any one who is trying hard to lose weight or wants to track how they sleep at night.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Activity Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the activity tracker. Excellent product to monitor various aspect of my health life. I wish it had longer battery life. It helps me see what sleep and movement throughout the day.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Fun to get Fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started by using an app on my Droid Galaxy to count steps and realized it is a fun way to inform your self of daily and weekly progress. The problem was that it only counted steps while the phone was on me. Being that my phone sat either on the desk at work, on the charger and never on me while at home. I really missed out on a ton of steps being counted every day. I decide it was time to get a fitness tracker. A co worker had the HR and told me how much he liked it. I decided it was time to invest in one. Great decision to make the purchase. It is a part of my everyday routine now. I would recommend it to anyone who is either into fitness or considering to start.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heart rate

    Rated 5 out of 5 stars

    Great Fitbit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! You can start and stop a workout by pushing a button and the heart rate monitor is pretty accurate. I love all of the stats and being able to join competitions with my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only wish we could use watch batteries instead so we wouldn't have to charge it every other day.. I do love it though. I just hope it is accurate. I love the sleep function tracking.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Heart rate

    Rated 5 out of 5 stars

    Awesome device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit works VERY well and extremely accurate as well. I am a heart patient and this device helps track my vitals as well as my exercise workouts too. Would definitely recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have worn my Fitbit Charge HR every day for over a month now and I have been extremely happy with it. I love that it tracks so many things and that the app is easy to use, while still charting so many elements for you. I use it in conjunction with the Lose It app for food tracking and have had no issues. It has been a very motivational tool for me. I thought it might feel weird or uncomfortable wearing it all the time because I generally don't ever wear watches or bracelets but it has been comfortable and I feel naked without it now.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good watch and good to keep you motivated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it because i started going to the gym it is definitely a motivator along and during your day. together with the app its fun going for longer walks now. also challenging your friends with it is great! the only downside is that the battery doesn't last as long as promised. and i heard sometimes the steps are a little off but that was some pros opinion hah i like it though for everyday use also i really like the caller id shown on it and the silent alarm it gives you. definitely a plus at work where u only can have your phone in your pocket and silent so you still wont miss any phone calls

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Step tracking

    Rated 5 out of 5 stars

    Still one of the best trackers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    #2 on my list of fitness trackers (next to the Microsoft Band 2); but at $50 cheaper, a better value. Simple setup, good battery life (3-4 days); is very accurate on steps and heartrate

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate
    Cons mentioned:
    Band quality

    Rated 4 out of 5 stars

    Enjoy knowing and monitoring my step count

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my fitbit...checking my heart rate, etc. It is comfortable. I would like to have changeable band. Also make sure you dry under the band or a rash can develop.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Great tracker and fun!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I each bought the FitBit Charge HR prior to going on vacation. We loved seeing the number of steps we took and the flights of stairs we climbed throughout our vacation. We also loved competing to see who took more steps each day. I like the sleep tracking feature. As for durability, I accidentally left this on and jumped in the hotel pool one night, so it was submerged for at least a minute prior to my wife reminding me I had it on. There was absolutely no damage and it still works just as if it were brand new. Since I purchased the tracker, the firmware updated and now the clock appears when I turn my wrist to look at the tracker. Excellent feature!

    I would recommend this to a friend
  • Cons mentioned:
    Sync

    Rated 4 out of 5 stars

    Syncing needs work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I like the product and how it encourages you to be active by setting goals. The some of the fitbit HR's WILL NOT SYNC to your pc, tablet or phone. This makes the product much more limited by not being able to create a historical database or to joining a group of like minded people in a support group. My wife and I both purchased one and mine works fine, hers will not sync on any of her three devices and loses time. This is known problem to Fitbit and for months they have said they are investigating it. I would only recommend the product only after advising a friend of the open issues

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    Easy to use and accurate HR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HR is accurate. However, the steps counted are not always believable. I also wish the ability to detach the charging part was available. It has only one color for the armband. Seems like they could have made the 'smart parts' detachable and give us the ability to have some fashionable colors for the armband. Overall, though, I am happy with the purchase. It does what I need it to do and that is motivate me to get up and move and provides historical data for tracking for my doctor.

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 4 out of 5 stars

    Fun little gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The idea of tracking my steps and the flights I climb caught my attention. Win! I read a few reviews and I was sold. It's fun. I'm moving more and taking the stairs more. Win! I bought my sister one as well and the challenges began. Win! Since my purchase, I noticed that I'm clocking step when I'm stationary. Boo #1. After having it for a few months, I started having a problem getting it to sync with my iPhone and MacBook. Boo #2. A visit to Fitbit's website revealed the Charge HRs were having issues. In the end, the issues were resolved quickly. Overall, I like it and it's a fun gadget.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit Charge HR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Fitbit Charge HR!!!!!! It helps motivate me to take more steps which is what I love most about it. I also like the sleep tracker a lot. Worth the investment!

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 4 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great Fitbit! Love tracking my heart rate and sleeping. Love the caller ID. Just advise to buy a clear screen protector. The glass scratches easily!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heart rate

    Rated 4 out of 5 stars

    great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item as a gift. I have one myself and wear and use it to monitor my heart rate during work outs and to ensure I meet my exercise goals every day.

    I would recommend this to a friend
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