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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 13173 reviews

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Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 13,172 reviews
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    Works very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife wanted one after I got mine she likes it a lot. The sleep monitor function and heart rate monitor when she's working out work well.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    Good HR and Activity Monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Fitbit Charge HR for the heart rate tracking more than any other feature. Once I had everything set up, and adjusted the Fitbit, everything began working. The heart rate sensor seems to be very accurate at this point (2+ weeks) and the step counter is accurate enough for general tracking. the FITbit Charge HR is doing what I wnat very well at this point. I have just began to really use the Fitbit app, but it paired easily with my Samsung S6 and seems to be working just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything I need it to and gives reminders for 8 hours of sleep. Keeps track of my activity hours of nightly sleep and heart rate!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    use this daily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, comfortable and reliable. only issue is that the battery needs to be charged too frequently, every 4-5 days.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FITBIT DEVICE: I love that the FitBit tracks time, steps, heart rate, miles walked, calories burned, and floors climbed, right on the screen. It only takes a few seconds to click through and monitor your progress. It sends more info to the app like sleep & active minutes also just by your heart rate/motion. I haven't had an intense exercise session yet, but I have walked/jogged some outside and I felt like it was accurately monitoring my heart rate. For my needs this will work great.

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 4 out of 5 stars

    Has increased my total activity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know how accurate some of the features are such as the HR monitor and sleep assessment, but I have made an effort to take the stairs more often and choose to walk rather than drive when I'm going a short distance. It helps when you have people you know associated with your account so you can try to beat them if you are at all competitive. It is also a good reminder when the weekly update comes and lets you know if you have had a down week and need to increase your effort.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    Love the purple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Fitbit! I love that it gives me my heart rate and sleep summary. I bought this to add a little extra to my new health lifestyle

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Water resistance

    Rated 4 out of 5 stars

    Good unit, easy to use, intuitive app .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product, Easy to Use, Intuitive App ... But needs to be water-Proof or resistant and should have replaceable straps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heart rate

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and sync with your smart phone and works well with other fitness apps. Helps me maintain a good workout because of the HR.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Lots of good info

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is simple, easy to use. Easy to set up and syncs well with the app on your phone or computer. I think the accuracy of the step count is off a bit though. I live in a 600 sq ft apartment and it told me I took 150 steps from my bed to the bathroom! That many steps would easily get me around my entire apartment! Makes me wonder how accurate everything else is.... But overall, I think it's a good gauge of your daily activity... But I wouldn't swear by the information as 100% accurate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heart rate

    Rated 5 out of 5 stars

    Great price for product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and track. Enjoy HR function and updated wristband from base Charge model. Good design and color options. Pleased with value.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Step tracking

    Rated 5 out of 5 stars

    Great Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never take it off! Keeps me motivated to make those steps every day and to always keep moving. HR monitoring helps for calorie burn mode.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    helps with weight loss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    use it all the tome, keeps track of steps, heart rate flights of stairs and calories burned. Very helpful with trying to keep the wight off.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is very god havent had any probems it measures your heart rate and fluids and calories .it has nice contests also and compete with freinds

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was originally interested in this fitbit but didn't want to spend the money. Instead I went with the up2 and ended up replacing it a couple months later with it. My biggest complaint is the battery life (which I expected) and it doesn't always log my heart rate during my workouts. However, that doesn't stop it from being a thousand times better than my up2 ever was. I would definitely recommend spending the extra money on this if you're torn on spending this much money on a tracker.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up. Very accurate. Does have a few problems in the beginning randomly not working but I believe a firmware update helped.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way that this keeps up with sleep. It even accounts for any naps taken during the day. Tracks the amount of flights of steps too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great to track movement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since I bought this item I find myself working out more and watching what I eat. I lost 10 pounds in the month I have had the fitbit.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Best Monitor on the Market now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very nervous about buying this based on previous problems with the Fitbit, however, I am incredibly satisfied. The app is amazing and helpful on my android phone and the hr monitor is fairly accurate. I enjoy getting the emails and notifications when a goal has been reached and inputting calories is simple and hassle free. There are limited items that may not be in the database but a quick Google search gives accurate info. I think for 149 this is absolutely the best bang for the buck and the Bluetooth call notifications work awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Step tracking
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a replacement for a Fitbit One that I have had for several years. Works really well. Step/distance seems fairly accurate when compared with gps. HR monitor works great. Like the automatic exercise logging. Only thing that I would like to see improved is battery life. Gets about 3-4 days which is good but would like to see it longer.

    I would recommend this to a friend
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