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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 13173 reviews

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Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 13,172 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great for losing weight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if you are trying to lose weight. This is one of the best tools I have ever used. If you are honest with your logging of calories you can get a very accurate picture of your calories in vs calories out. The only negatives I have about this device are: it is not water proof and I have trouble syncing it with my phone at times. Granted it is most likely my phone (galaxy s5) The app is great and you get a weekly progress report breaking down all of your stats.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Back on Track

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I workout out by myself and there is no coach or trainer to push me harder or challenge me. Fitbit allows me to at least monitor and track my progress and keep me focused on hitting activity goals. The result is a more consistent effort to hit the gym and health gains. One amazing stat is that my resting heart rate has dropped from the upper 40's to the lower 40's in just over a month and that is because I used my fitbit to push me. Also the app is sweet and a great start to monitor and improve your health.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Can't go wrong!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this for my wife for mother’s day and she loves it. It was bought with the intent to use it for tracking her exercise, which it does well. However, she loves it even more because it tracks her sleep through the night and since we just had our first child it is always interesting to see how much or little sleep you really do get. Overall it is a great fitness tracker and records data very well. I would recommend this extremely useful device to anyone and may recommend it to myself one day in the near future.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    Great for tracking exercise progress

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great buy for anyone that wants to track their steps and calories. I use it to also track my sleeping pattern. Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking
    Cons mentioned:
    Waterproof

    Rated 4 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Fitbit, able to track my activity and sleep patterns. The reason for only 4 stars, wish it was waterproof.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase I have made in a long time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this product for about a month and by logging my food and monitoring my other statistics, I have been able to lose 10 lbs in a little over a month. The only negative I can state is that when I started recording statistics there was a category of Glucose and I was recording my readings twice a day. Then without warning that feature was removed and I was only able to recover the readings but not the time of day the readings were taken. Over all, I find the Fitbit Charge HR to be beneficial to my health...

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Step tracking

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helps me get my exercise every day by letting me know how many steps I've taken during the day. I also like the heart rate monitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for everyday use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought both the flex and the charge HR because I wanted to test them both out and see if the size of the charge HR was going to both me. I like the feature when I raise my arm that it turns on so I can see the time. I also like the caller ID feature. I ended up keeping the charge Hr and returning the flex. The only issue I have is that my wrists are fairly big and I wish the watch was a little larger. I bought the L because it was the biggest they have available in the stores. I wish I would have bought the XL.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    Much better than the Flex

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the Flex and like the added heart rate monitor (it is consistent in monitoring with my home wrist monitor), number of stairs climbed, as well as the ability to make custom settings for everything. However, just like any other step tracker worn on the wrist, it isn't very accurate...simply swinging your arm can be counted as a step. I would still recommend it and am overall happy with my purchase. No problems in the month that I have owned it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to stay healthy and motivate weight loss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fitbit and the app is great too. It is helping me lose weight and it keeps me motivated to reach my excersise goals.

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 4 out of 5 stars

    Great for Tracking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to help me track my steps and to motivate me to get up and move more. It has definitely helped.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    Great fitness monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The FitBit is an awesome product. It accurately tracks steps as well as sleep and flights of stairs. Much more than just a pedometer.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate
    Cons mentioned:
    Sync

    Rated 5 out of 5 stars

    Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accurate heart rate while exercising. Battery lasts 4 to 5 ays.Occasionally will not sync with phone but in general it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Step tracking

    Rated 5 out of 5 stars

    Heart Rate Fit bit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HR fitbit works well for heart rate, steps and mileage. The software is easy to use and fun to compete with friends and family

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fit bit is so much better than the 1st Generation Fit bit. My old Fit bit I had to charge it at least once a day sometimes twice a day. This Fit bit I only have to charge it once every three days. Very durable band on this Fit bit. on my old one the Band came off of the Fit bit itself and I could not wear it on my wrist anymore. Therefore, I had to put in my pocket or carry it on my hand. which made it difficult to track how many step I was actually walking everyday. Thus time for a new one. Awesome!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Good wearable device for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit Charge HR is a good device to measure your daily activities and workouts. It also can measure your sleep quality (or lack thereof). The battery has an excellent life though that is more a function of the minimalist LCD display. The Apple Watch does a lot more but also costs more so you have to decide what fits your needs. My only concern is several people I know who have Fitbits have had quality issues though they have been remedied by Fitbit.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Love the Charge HR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd fitbit (flex, charge, and now charge HR). I have loved them all but this one has a few different, great features: being able to track activity right from the device by simply holding the button has allowed me to eliminate 3rd party apps for walking. And the sleep tracking has been a great help (no longer have to enter in sleep start/stop times). The best part is the band which now has a clasp to keep the device firmly on your wrist (lost my regular charge by it popping off in the airport).

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    short battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the heart rate monitor and seems to count steps as accurately as my fitbit one. Not pleased with the short battery life. product literature indicate that should last 5 days on single charge. Mine os only lasting about a day and a half. This is after I turned off the call notification. With the call notification the battery did not even last through the work day.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Serving the Purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall i'm satisfied with the purchase and it's performance. The battery life is not as long as states. I get about 3ish days out of it. I had a Nike Fuel Band and it fell apart twice! So I do not recommend that product. The app with fitbit is good, able to connect with others and send challenges. Tracks sleep and steps. I question the accuracy of the caloric count. Overall I recommend. If you can find it on sale wait to then I don't think it is worth $150.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    Awesome workout tool!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fitbit does everything you need to keep yourself motivated to workout. Heart rate, miles walked basically all you need!!

    I would recommend this to a friend
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