Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $90.99
Clearance
The comparable value price is $129.95

Customer reviews

Rating 4.4 out of 5 stars with 13443 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 13,442 reviews
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    Great fitness motivator!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought fitbit charge hr to join coworkers in fitness challenges. No longer needed gym membership because I could workout at home but not get bored. Knowing I was in a competition was a great motivator to push for that extra mile. HR monitor works great let's you see how intense you're working out. Only things I don't like is that the screen scratches VERY easy and the usb charge cord is only 6 inches long.

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    Fitness band and more.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my Fitbit Charge HR. I have many friends that have the flex and I am glad I spent the extra money on the Charge HR. It has so many more features, but just having a readout on the band itself that you can use as a watch or look at your up to date step count is great. I also like the clasp that is more like a watch band than the flex or the basic Charge.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    Great fitness device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a heart rate monitor that also tracks other vitals like steps, calories burnt daily etc. I was using Polar FT4 which is great for workouts but little cumbersome wearing band around your chest. Fitbit is great in all those aspects. Sometime I do not even know I am wearing one.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    Works good, looks good and a great motivator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motivates me to step up my movement daily. Great for tracking sleep patterns. Love it, wear it every day

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Great fitness tracker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I browsed through variety of fitness trackers prior to making my decision on this fight charge HR. I compared Apple Watch, jawbone products but ultimately, the interface this has with my iPhone and the ability to track various categories are great. I have an Apple Watch anyway but doesn't even compare. I also purchased the aria weight scale so it streamlines all of the information I need. I would recommend this for anyone in any level of fitness

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Good product just over priced.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this for the benefit of the hear rate sensor and more so the sleep tracker. But for the most part other than that my phone can do all of the other functions i.e. Step counting. I'm sure this is more accurate however, I do believe this is a little over priced for what it is. I'm happy with the comfort and battery life of the product. And I got it on sale so that was nice. I would recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Fitbit keeps improving

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Flex but it came undone and I lost it. I waited for the Charge HR before replacing it. I'm glad I did. Love the strap...I know it will stay put!! Love all of the things it monitors...makes me take the stairs, get my steps in and get those active minutes up! I have lost 15 lbs since my purchase!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Fine Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice product - but to what end? Are we to be slaves to our technological devices or are we to just get out and enjoy our exercise routines? Nonetheless the unit does track things and that is nice to know. One issue we have with the device is that it does not seem to hold its charge as long as it says it should - do not know what to do about that. Other than that, the device is fine for what it does.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Only thing I wish was better on it is the life of the battery. As all other reviews state the battery life is only 2 days... Kinda sucks but everything else makes up for it. Pesonalizing with an alarm is Probly my favorite part... No need to keep watching for when my lunch break comes up :) Again just a great product. So good I'm getting one for my boyfriend and all 4 of my sister's :)

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate
    Cons mentioned:
    Band quality

    Rated 5 out of 5 stars

    I originally had the Flex and it was great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost my first Flex because of a band weakness. This one has the heart rate feature and I love the band.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    Great fitness tracker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife uses her Fitbit to track how many steps she takes in a day and the sleep tracker. She loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    Great exercise tracker.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FitBit provides heart rate reader and sleep tracker. Both are great when lookin to improve your shape.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Great product for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit is an excellent wristband and has many features beyond its competitors. So far (nearly a month), it has been solid at tracking and what it does. A screen would be a great improvement, however, for the price, it does worlds more than even that of the Apple Watch (which I also own and wear daily). If you're looking for a wristband that does what it says, I absolutely recommend the Fitbit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife has been using this product for a couple months and loves it. Tracks; sleep, workouts, steps etc.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Step tracking

    Rated 4 out of 5 stars

    Like to see heart rate

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great for tracking how many steps I take each day while monitoring heart rate.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Pretty Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it for a few weeks now, and I like it very much. The only complaints I have are: (1) that the battery life does not live up to what it is advertised to be; (2) that tapping below the screen does not always work to advance the screen to the next function; and that (3) using the Fitbit app when it is connected to my cell phone by Bluetooth seems to drain my cell phone battery faster than normal.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Does what it needs to do

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased because I had a lot of friends recommending a Fitbit for exercise tracking and I wanted the heart rate monitor to go with it. Only drawback I've found so far is with the heart rate monitor on, the batter does not last anywhere close to 5 days like advertised. Does charge fairly quick so at least that isn't an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    Worth the extra $$

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the regular FitBit ($99) and gave up using it. It was difficult to charge (you had to remove a component) and you had to remember to put it in sleep mode. This one is much easier to charge and automatically detects when you go to sleep. I also like the clock and heart rate monitor. It is a little wider than I would like. Be sure you measure your wrist before buying so you know what size to buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Fantastic tracking, but it can be a little off.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit Charge HR is a fantastic tracker, I can keep an eye on my steps, calories burned (based on BMR and activity), heart rate and even sleep data. Sometimes I have noticed that it can run my heart rate a little higher than what it actually is, but I just compensated for that by eating 1000 less calories per day than what Fitbit recommends; and if that's too much, then I'm just losing weight faster :)

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 4 out of 5 stars

    Good but not quite perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second fitness band I purchased for my husband but the first one was not from Best Buy. The first one caused a nasty rash on his arm and was returned but the company charged a 25% restocking fee. This band works fairly well, but sometimes the "numbers" are obviously in error. However most of the info seems to be accurate. Much happier that I went to Best Buy and got the extended warranty.

    I would recommend this to a friend