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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 13443 reviews

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Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 13,442 reviews
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    Great fitness watch.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and helps track sleep patterns and heart rate.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit charge hr has met my expectations, well built, light and great interface on mobile device (iPhone user). It does fall short on its battery life claims but charges quickly. It would be an added benefit if it was waterproof but I guess this provides an opportunity for charging when in the shower...

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    Great workout watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how it keep track of my heart rate and activity workouts.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Step tracking

    Rated 5 out of 5 stars

    Works well for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit Charge HR, in my unprofessional opinion, lives up to its promises. I primarily use the step tracker because it ties to my health program at work, the heart rate sensor for the occasional workout, and the sleep tracker to remind myself that I'm not getting enough of it. The step tracker seems accurate, though i didn't do a step by step comparison with my old pedometer. The heart rate monitor also seems to do a decent job, again without comparing to another device. The sleep tracker might be a little hit or miss but i understand why because i might be in bed a little before i sleep. Battery life seems to be as promised. It all depends on how active you decide it to be when syncing to your phone. Good device, very happy i bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 5 out of 5 stars

    Great item. Works great and really reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Love the usability and the fit. really accurate

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Great Price for a Fitness Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a part of our family trying to get fit and man it has not disappointed. Loved that it keeps time and date, tells me when I am getting a call, tracks my sleep and more. Using it along with the online website and app allows me to track everything in order to get fit. Highly recommend this model of fitness tracker/pedometer.

    I would recommend this to a friend
  • Cons mentioned:
    Band quality

    Rated 5 out of 5 stars

    Great piece of tech.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been wearing for a month now. It has been quite an eye opener. 5 to 7 miles a day at work. I also was over eating a lot. It is very easy to log calories as I find all of the nutritional information is there already. My wrist was just under the max size for large should have ordered an extra large. Band does not work very well on last notch.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    encouraged me to move more!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the battery life could be longer (lasts about 3 days for me), I leave the HR monitor running all of the time and that drains the battery more quickly. I love that it tracks so many different things. While I know the HR monitor is not as accurate as a chest strap would be, and the distance travelled/number of steps is not perfectly accurate, the overall picture of my fitness for the day gives me a good idea of how I can improve and where I've done well. I like the integration with the app and the options for other integration. It did seem to freeze up once, but when I looked up the way to reset, it cleared up just fine and I haven't had problems since then.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There weren't too many colors from the Fitbit Charge HR to choose from so I chose black. It was also a little uncomfortable when I first started wearing it since I don't wear a watch but I got used to it. I like the features, tracking my steps and telling me how I sleep, but I wish the screen was larger.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Step tracking

    Rated 5 out of 5 stars

    Great Watch for exercising

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit works great for monitoring heart rate and steps.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Love the wristband, hate the app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit HR is great and keeps good track of my activity. I hate the app, especially for iPad. It's a iPhone app magnified. Seriously in 2015 this is the best they can do. I think they need to really focus on the app (food entry, dashboard). I would reluctant recommend b/c the app should be able a lot better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great exercise partner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for a great device to track your work outs or just your daily steps, the Fitbit charge HR is it. The only downside is you can't change colors of the band like you can with the Fitbit flex, it's also not as comfortable as the flex when you're sleeping. Other than that it's a great device.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Ease of use

    Rated 5 out of 5 stars

    great for counting steps and sleep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It's accurate, easy to use and it's a watch too!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fitbit. Not flashy, easy to wear and works. I like the phone alert feature. I keep my cell phone on silent all day. When I get a call my fitbit lets me know by vibrating. Battery is not as good as it says though. You may get 3 to 4 days out of it with normal use. If your working out a lot less.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Water resistance

    Rated 4 out of 5 stars

    Fitbit 4 less

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the fourth Fitbit Charge HR I've owned. The first two died after contact with salt water (I didn't know that salt water would kill it the first time it did - I wore it while swimming in the ocean and Fitbit replaced at no charge, the second time I was walking along the beach, keeping way away from the water when a rougue wave splashed my arm). The next unit I bought I bought waterproofed, but at a healthy premium over the base price, and it lasted almost a year before the plastic wrist band died. This time I bought it at a discounted price from BestBuy with their two-year replacement policy. Now let it die and we'll see what happens!

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Great for health and wellness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having my fitbit helps push me to newer levels. Started out trying to hit 10k steps per day and 10 flights of stairs. Now try for 15k/15 flights.... Love the heart rate monitor!! Keep myself in cardio range easier.... Plus the sleep tracker is great especially with having sleep apnea I track my sleeping habits and patterns better...

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! I've had two other fit bits. They both met untimely deaths. But this one has been accidentally ahowered with and survived. Only thing I wish was different was the battery notifications. I don't get emails anymore and the battery life doesn't update in the app unless I restart my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Great activity tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit Charge HR does everything that it advertises. In addition to tracking your steps each day it tracks the hours you sleep each night. I also take advantage of tracking the food I eat each day to help lose some extra pounds I've gained over the past year. The challenges you can offer between friends make having the Fitbit fun!

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Love my Fitbit. However...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Fitbit, but concerned that it is not as accurate as I thought. I went up and down several flights of steps and it only registered 2. Overall, I am really enjoying using it. It gives me daily goals. Also I have difficulty sleeping and plan on taking in my sleep records when I next visit my doctor.

    I would recommend this to a friend
  • Cons mentioned:
    Band quality

    Rated 4 out of 5 stars

    good midlevel tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the ability to tell time and see the date with this tracker versus the Flex. The charger can be a little tricky at times, it doesn't always want to stay connected. The HR tracker does seem to charge pretty quickly though, even from a totally dead status. I wish the band was changeable!

    I would recommend this to a friend