Customer Ratings & Reviews

The Geek Squad gave 101% to make Fitbit work for me, however, Fitbit changed its workability with cell phones and deemed it would no longer program into my phone. What a shame! No warning, just cut off from service in an Fitbit upgrade.

The Fitbit stopped working in less then 30 days! Took it back to Best Buy only to be told the no longer honor Mfg. warranties ! Terrible policy not to stand buy products you sell.

My wife loves the fitbit and has been using it everyday. I like how it synchs with the software that you can download on your phone. I have not use the PC Software only the phone. The only downside is that the strap could be a bit bigger. Also the battery doesn't last 5-7 days as specified. When you use the silent alarms the battery life tends to diminish. If not for that I would give it 5 stars. The tracking and HR is pretty accurate.

This fitbit is a piece of junk. I have had to have it replaced multiple times because it just stops working. It also has issues with the strap blistering which makes it look awful. Skip this model.

I bought one thought it was defective, exchanged for another and had the same issues. Would rarely synch with phone. And when it did it would only update for the day, not the week like it was supposed to.

I bought the Fitbit Charge HR in plum small. My wrists are thin so I bought it in small, but I wish that I had tried on the medium first. I do wish that I had bought it in Medium because of the way the strap is, I have to put the bar in the 3rd opening and in the heat, I would prefer it to be in the 2nd opening, but it is not secured with the loop. When I first got it, it did not accurately keep time, but the Fitbit company replaced it promptly after they had trouble syncing it online too. It is great for monitoring your heart rate and steps. Most of the time it seems to be accurate, but not if it is low on power. It monitors your sleep if you wear it to bed which is interesting because you can see how little sleep you are getting.

I went through two of these fitbits and gave up, when both were defective. Customer service at the store was just as bad, when I brought them back. Very hesitant about future purchases.

Got this and try but not accurate at all. Steps are counting even if your just typing or moving your arm. Needs to return this item.

I love my Fitbit. Wearing this regularly has motivated me to walk daily. I like the challenges presented and the badges you can earn. They need to make a longer charging cord.

charge HR is very good at what it does. My only complaint is that it does not stay or sync well, and it took me 3 hours to get it set up and there is no live Fitbit support that you can call & talk to someone to get help. But the product does what it says, tracks steps. heart rate steps. also the app food, water tracking keeps me on track.

The plastic part that covers the back came off. I'm not able to put it back or charge my fitbit anymore. I spent a lot of money a such a disposable watch.

After wanting a Fitbit for months, my husband bought me this one. After only a few weeks, I lost if because it fell off my arm. I didn't realize til later.

I bought this for my wife. She absolutely loves it. We wish it was water proof, but she just has to take it off before showering or swimming. It tracks her sleep and all day activities. We went on vacation and climbed over 65 flights of stairs. It was really cool that it kept track. She uses it everyday!

I'm not very happy with this thing, it will say I'm walking when I'm sitting down.

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Purchased this fitbit for our daughter as a Christmas gift. We have had to bring it back 3 times because it quits working.

It logged me walking while riding in airport shuttle and standing in line. I had no arm movement. Glorified watch. Junk.

Bought this device for my wife as a Christmas gift and she loves it! She is not tech savy but she was able to set it up, both on her cell phone as well as laptop with no assistance from me. So far, she says it has been super accurate and very helpful.

I ended up getting the Blaze, I couldn't sync this to my computer.

Bought this as a gift and have had charging issues not happy