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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 8086 reviews

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94%
would recommend
to a friend

Customers are saying

Customers have good things to say about the Charge HR Activity Tracker's heart rate and sleep tracking features, as well as its ease of use and step tracking capabilities. Many appreciate its accuracy and motivational aspects. However, some users point to issues with battery life and the small size of the device. Concerns were also raised regarding water resistance, syncing capabilities, and band durability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 343 Showing 6,841-6,860 of 8,086 reviews
  • Rated 5 out of 5 stars

    Great fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Fitbit. Wish it was a little bit smaller like the ulta, but I like the strap better on my hr better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good , my wife likes it to bad it here second one , but best buy customer service was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tool to keep me on track with daily activities love it so much got one for my daughter and daughter in law

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 2 out of 5 stars

    fitbit doesnt fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the small size but it is still too wide for my wrist, I have to pull it tight in order for it to register my wrist id there. It is very uncomfortable, I have stopped using it. So I have an expensive dust collector. I would not recommend this to anyone with a thin wrist

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased a Fitbit prior and loved it. The charge held for more than 3 days. Purchased this one as a gift.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    I like it, except for the fact needs to be charged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, except for the fact it needs to be charged too often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brilliant product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this as an upgrade to my charge and it doesnt disappoint a bit. Excellent product for a good price

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not Built to Last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about 9 months of use, the band started separating from the device, the battery stopped holding a charge for longer than only about 2-3 days at most, and today the thing outright died, as a piece of metal broke off of the back of the device around the area where the charging cable gets connected. The instructions do not include detailed information about how to initiate a warranty claim; you must go online and select one of the options for customer support there. I am presently waiting on hold for an online chat; when I started this, it said that I was 208th in line. Hopefully after I am done wasting all of this time, the company will replace the device, as it is still under warranty; if not, I certainly will NOT be PURCHAING a replacement. DO NOT BUY THIS ITEM.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Kids love this band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My middle son wears this every day to school. The battery is pretty decent and it syncs to the iPhone easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife and she absolutely loves it! She loves the ios interface and all the info available on it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I'm a exercice nut.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fitbit activity tracker is just what i needed to keep me on track so i can reach my goals.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helps get me moving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the step counter function. It motivates me to get up from my desk and get moving.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A middle end product only for some people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item in order to compare to Microsoft Band 2. It's very comfortable and light, which is good for people who want to wear it all the time. However, it has only a very small screen and limited functionality. Almost all the settings have to be adjusted through the phone.What's worse, the heart rate sensor is surprisingly inaccurate.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    THE FITBIT MET ALL MY CRITERIA.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE FITBIT MET ALL THE CRITERIA I HAD IN MIND. IT TOLD ME HOW MANY STEPS I'D WALKED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fitness companion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great, durable Fitbit. It's perfect for anyone that wants a great item at an even better price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fitness companion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great, durable Fitbit. It's perfect for anyone that wants a great item at an even better price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helps keep me on track

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that you can track individual workouts with the app!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman was so helpful....explain the products to me and helped me decide which was best for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the Charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is better than the standard Charge. Everything works about the same, but the wristband works much better.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Did what it needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did what it needed just wasn’t for me ended up getting a Apple Watch and love it’s

    No, I would not recommend this to a friend
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