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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 3.1 out of 5 stars with 37 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.2 out of 5 stars

  • Quality

    Rating 3.2 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

51%would recommend to a friend

Customers are saying

Customers value the convenience of the bottom-loading feature and the cup storage, but they are concerned about the noise level and leaking issues. Some customers have complained that the water cooler is too loud when it is cooling, while others have experienced leaking problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-37 of 37 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great ítem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good water dispenser. Love this product heigh recommended

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of Money - Stay Away - Product Not Supported

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay away. Unit failed within the warranty period. Called Frigidaire who in turn asked me to call the manufacturer Curtis International. Have called multiple times and have not yet found a resolution. Will purchase a different unit and will make sure is not Frigidaire/Curtis

    No, I would not recommend this to a friend
    • Brand response from Curtis International Ltd.
      Posted .

      Hello AndreM, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Bottom Loading Freestanding Water Cooler/Dispenser with Cup Storage. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853. CurtisInt

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its child lock availability makes it a win for me.

    I would recommend this to a friend
    • Brand response from Curtis International Ltd.
      Posted .

      Hello yinka, we are glad to hear you are pleased with your Frigidaire - Bottom-Loading Freestanding Water Cooler/Dispenser with Cup Storage - Stainless Steel. CurtisInt

  • Rated 5 out of 5 stars

    One of the best I've ever owned.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the features the ability to turn the hot water off or on and the ability to do the same with the cold water too.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DONT BUY. PRODUCT DOESN'T WORK AND CUSTOMER SERVICE IS EVEN WORST. BEST BUY has 15 days return policy and when you order online it takes almost 13 days for delivery.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello, Charlie! Thank you for your review! We are sorry to hear that you have not been pleased with your experience. Your feedback is important to us and has not gone unnoticed. Should you have any additional concerns, please feel free to connect with us by chatting with one of our live agents Mon-Fri, 8:30 am - 8 pm EST.-Briana Frigidaire

  • Rated 5 out of 5 stars

    cooler

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this replaced my primo cooler. i like it better and it is wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water cooler

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was very fast, and the item is working so good . Recomend Thanks

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Water dispenser

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water dispenser didn’t work, it never turned on and we waited a week for it to pick it up at the store

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Oh, no! We understand your concern, Jany02. Please ensure that the water jug is in place and properly connected. For further assistance, please contact our license partner Curtis International at 1-800-968-9853. They will be able to handle concerns for our portable coolers. ~Ashton Frigidaire

  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is complete water fountain very practical and needs to much space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water dispenser

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product saves me time and money needed to refill it so least often

    I would recommend this to a friend
    • Brand response from Curtis International Ltd.
      Posted .

      Hi Kats, we are happy to hear you are pleased with your Frigidaire Bottom-Loading Freestanding Water Cooler/Dispenser with Cup Storage. CurtisInt

  • Rated 4 out of 5 stars

    Water cooler.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working good so far We almost going everything once a week to check our specials! Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bottom Loading Water Cooler

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product, good price. No complaints

    I would recommend this to a friend
  • Cons mentioned:
    Hot water, Noise level

    Rated 2 out of 5 stars

    Not Cold and it gets pretty loud.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love cold water and every water dispenser I have ever owned has had nice COLD water dispensed. Temperature is typically adjustable and that is NOT the case here. My water is barely cool. It's loud when it's cooling. It is nice that you can choose to turn the hot water off. Since I don't need the hot water, I don't know if it's actually hot or not. The instructions are very vague and I can not find more information online either. Cup size would be nice....I have purchased 3 different sizes and can not find compatible cups. And the bottle slide came with broken wheels. So we can't use that either.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, Dolfngal74! We certainly apologize any matters you have experienced with with your water cooler. Our Water Cooler/Dispenser's are best handled by Curtis International, LTD. So that you are able to get the proper assistance, you will need to contact consumer care directly at 1-800-968-9853 at your convenience. Kindly, Ciara Frigidaire

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great water dispenser

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for us this bottom loading dispenser, easy to load no more lifting. It is not a refrigerator like previous review, but the instructions are very basic wish they had more info, when it’s heating or cooling water it makes a buzzing sound of a small fridge but nothing that bothers us. All in all happy whit my purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Hot water

    Rated 2 out of 5 stars

    H2O cooler

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third time is the charm First unit stopped working after one week Second one leaked 2.5 gallons of water through the wood floors, so far the third is still working

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good bottom feed water cooler and the price wasn’t crazy.

    I would recommend this to a friend
    • Brand response from Curtis International Ltd.
      Posted .

      Hi JamesG, we are glad to hear you are pleased with the functionality and value of your Frigidaire Bottom Loading Freestanding Water Cooler/Dispenser with Cup Storage. CurtisInt

  • Cons mentioned:
    Cup size, Noise level

    Rated 1 out of 5 stars

    Terrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t find an opening to insert the cups makes a loud noise when plugged in

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello,
      Thank you for reaching out to us about your water cooler. Our partners at Curtis International would love to help you with this matter, please call them at 800-968-9853. -R'Shaye Frigidaire