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Customer reviews

Rating 4.5 out of 5 stars with 17 reviews

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94%
would recommend
to a friend

Customers are saying

Customers often highlight the Artistry Series 20.3 Cu. Ft. Bottom-Freezer Refrigerator's great design, spacious interior, and convenient bottom freezer. Many appreciate its simplistic yet functional design, while others rave about its ample storage space that can even accommodate a large pizza box. The well-thought-out design and size make it a popular choice for couples or small families.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-17 of 17 reviews
  • Cons mentioned:
    Damaged wall, Defective gasket, No-show service

    Rated 1 out of 5 stars

    Buyers beware! Gasket does not seal correctly!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BUYERS BEWARE!!! This GE refrigerator has been a nightmare purchase! The first delivery guys insisted on putting the refrigerator doors on before bringing it in--even though I warned them it would not fit. They carelessly banged the door and damaged the wall, doorways, and the fridge. When the first one did not work properly, I assumed it was due to their carelessness. I had to take an additional day off to have another one delivered, and then another one... When they brought the second and third one--they all had the same problem--the gasket does not seal properly. This causes the refrigerator to fill with condensation and the freezer to ice over, not to mention that it runs all day and night but the cold air escaped through the side (so nothing is refrigerated properly). It was replaced a three times--and again--the same problem with the gasket!!! Best Buy scheduled a service person to come out yesterday and no one showed up. After all the days requested off from work to resolve the problems with the fridge, not to mention being forced to eat out just to feed my family--this "lemon" has already cost me over triple the price! I should have just bought a $700 freezer top fridge and called it a day. It's now been over a month since I bought and paid for the Artistry and we still do not have a refrigerator that works properly!

    No, I would not recommend this to a friend
    • Brand response from GE_Answers
      Posted .

      Hello 1mom - this is Nancy at GE Appliances. We are very sorry to hear of the difficulties you have experienced with your new refrigerator. This is certainly not the outcome we would expect to hear and we apologize for your inconveniences. If the refrigerator is not sealing properly, please make certain that the front legs of the refrigerator are raised so that the doors close easily on their own when opened about halfway. If this does not help, please exercise your warranty and contact GE Factory Service at 1-800-432-2737 for assistance. Thank you for providing your feedback. We hope you will give GE Appliances another chance to serve you. GE_Appliances

  • Pros mentioned:
    Size
    Cons mentioned:
    Delivery

    Rated 5 out of 5 stars

    PLEASANTLY PLEASED!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a very odd space for a new refridgerator. I looked at Best Buy first, of course, but had to do comparable price shopping...ended up right back at Best Buy. I was scared to actually "press the button" because I was shopping site unseen. I LOVE this refridgerator!! It's a tad smaller than my previous one, but who cares, I'm one person? The price was right, it's attractive, and most of all, it fits. The ONLY complaints I have are 1) The amount of time it took to get it - two weeks. Do you know how hard it is to go without a refridgerator for two weeks? And 2) I wish they would work better with you on deliveries. Not everyone has back-up. Being single and new to the area, I have no one to be there, it's only me. I had to take off work to accommodate their schedule instead of them accommodating mine!

    I would recommend this to a friend
  • Pros mentioned:
    Spacious, Vintage look

    Rated 5 out of 5 stars

    great looking appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of this refrigerator, it has a vintage looks. It has plenty of space and a great layout, doors and drawers have lots of room. The only negative is that you can't adjust the back, it is kind of shaky. Going to try a price of wood back there to make it more sturdy.

    I would recommend this to a friend
  • Pros mentioned:
    Bottom freezer, Spacious

    Rated 5 out of 5 stars

    Perfect refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator fits perfectly in my small kitchen. It has so much space in both fridge and freezer. Shelving is placed appropriately... Can fit several large bottles comfortably.. Even has space for large pizza box!! Definitely a must have.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    IN LOVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I LOVE our new GE Artistry Fridge. It is a great size for the two of us and goes perfectly with our kitchen. A lot of friends thought it was an old fridge we refurbished. I agree it is a little louder than most refrigerators but it doesn't interrupt our style of living in any way so it is not an issue for us.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 3 out of 5 stars

    Deceiving Size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the surface, the refrigerator looks very large. The freezer part turns out to be small than the top freezer of my old refrigerator. The style is beautiful and I get plenty of compliments. it's just the freezer that is a disappointment.

    I would recommend this to a friend
  • Pros mentioned:
    Bottom freezer, Spacious, Vintage look

    Rated 5 out of 5 stars

    Best fridge I have owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted a vintage look top match our new home but I wanted it to be nice, this fridge went above my expectations. It is very efficient and extremely spacious. My favorite thing is the gallon storage in the door, we can store so much in it. I would recommend this to anyone.

    I would recommend this to a friend
  • Cons mentioned:
    Inefficient freezing

    Rated 4 out of 5 stars

    Roomy and great style

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. The Artistry style looks great in my kitchen. It's very roomy and I like the lower freezer. On the negative side, this runs a little louder than my old one and we have to keep the freezer on the coldest setting to keep things frozen.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Sleek, simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design, simplistic and also functional. A little smaller than our last fridge but I like the design. Sort of a 1950 s look.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Retro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both top n bottom of the refrigerator has so much space. The motor is quite. I just love the style

    I would recommend this to a friend
    • Brand response from GE_Answers
      Posted .

      Hello Latinrose - this is Nancy at GE Appliances. We are glad to hear that you love your new Artistry refrigerator. We appreciate your feedback and for choosing GE Appliances! GE_Appliances

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    love this fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    both looks and works great.....excellent retro look

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Refrigerator For A Small Kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's everything a small kitchen should have: a big double-door refrigerator which holds an amazing amount of fresh and frozen foods. Looks great and works perfectly well. Quiet too. Love it to death.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great storage in the door

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fridge. I can fit so much in the door. The shelves are easy to adjust as well.

    I would recommend this to a friend
  • Pros mentioned:
    Bottom freezer

    Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the freezer on the bottom-very roomy on top-great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the retro look.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator goes well with retro decor. I like the old fashioned GE emblem. Runs fairly quiet. Easy to read settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Fits the decor of the kitchen perfectly.

    I would recommend this to a friend
  • Cons mentioned:
    Damaged wall

    Rated 4 out of 5 stars

    Nice compact fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looks - only complaint is the shelves in the door are just too short for wine bottles - outside of that works great.

    I would recommend this to a friend
  • Customer reviews from geappliances.com

    User rating, 4.2 out of 5 stars with 244 reviews on geappliances.com.

    See all geappliances.com reviews
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