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Customer Ratings & Reviews

Customer reviews

Rating 3.4 out of 5 stars with 195 reviews

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Rating by feature

  • Performance

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

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Cons mentioned filter

67%would recommend to a friend

Customers are saying

Customers highly value the easy installation, affordable price, and space-saving design of the product. They appreciate the turntable feature and the overall look of the microwave. However, some customers have concerns about the noise level, durability, warranty coverage, and short lifespan of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 195 reviews
  • Rated 4 out of 5 stars

    Great Microwave, easy to use and clean look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave that is easy to use and looks good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An excellent product-works perfectly, looks good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fine product.....it has worked perfectly and looks excellent. Although replacing an earlier GE micro, it was disappointing that the mounting holes were dissimilar and warranted new drilling. Other than that, I would recommend the unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with our new General Electric microwave. This is our first over the range microwave ,and we love it.We had one elsewhere before,and it tied up counter space that we didn't have enough of...we are very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed myself and it Looks and Works Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the features on this Microwave and enjoy the two level lighting from under the microwave to shine on countertop cook surface. Hopefully this unit will last 10 years plus like the last GE microwave.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Under cabinet microwavr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely Disappointed. This microwave cooks unevenly and does not re heat food well. Re heating is the main reason I have a microwave :(

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great over the oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great over the oven microwave. it has all the features you need and some you just like to have. it also has extra thick rack holders so it wont spark if the kids put it in crooked like are last one did.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No problems so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got it. So far, so good. The reviews I have read are not good though. Hopefully I won't regret buying one which box had been opened before. Good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old microwave stopped working and we needed a replacement, Best Buy had the exact one in stock, we took it home and installed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a great deal as it was an open box. Works well and installed easily, but the door soemtimes squeaks when opened.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just what we needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave has as many features as we regularly use.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 3 out of 5 stars

    Not the same as the display unit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t understand all the negative reviews until I got it home. It’s a great style, the display is good, it has the turntable on/off option, has the steel rack for stacking, it has a very bright light compared to the others in the under $250 range, and the fan was a little loud but not too bad as others had written and it doesn’t stay on like others had said. Installation was easy, this was the second over the range I have installed. I chose not to wait for a friend to help me, due to either my lack of patience or just my excitement to have a new microwave, and mounted it myself with no problem. It’s a little awkward and I recommend two people but alone is feasible. I turned on the fan and it was loud. There isn’t much of a discernible difference between high and low either. They are both loud, louder than it seemed in the store even though there is much more noise in that environment. Also, the light was not nearly as bright as in the store. Then I discovered there was only one light bulb on this one when the display had 2 bulbs, and the light output still was not as bright per bulb. I went back to the store and discovered the model # was slightly different. My receipt stated model JVM1540SNSS, the store display had a mfg tag of JVM1540SN1SS (notice the 1) and my mfg tag had JVM1540SPSS (notice the P). Either way, it was different than the display model. Just be aware that what you’re getting isn’t necessarily EXACTLY as displayed. GE took out one light bulb, possibly changed the fan and who knows what else. If you don’t mind the noise or the dim light, it’s nice, however I have no long term info or cooking quality reviews. I was aggravated about this so I went back and bought the Whirlpool WHM1163XVS; no rack or turntable off button, but it has great reviews, it’s quiet and has a real high and low fan. Plus you can program the light to turn on/off at certain times.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Item is great service at store was outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second Item I bought from the Plymouth store and got outstanding customer service and Price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Works Great and is easy to clean.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was installed on a timely basis and I have had no problems. I find the short cut keys helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave for the money

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave and believe it would meet the needs of most people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and looks beautiful in my kitchen.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Installation was simple and is just a beautiful product. we love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The additional features on my new microwave

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I real love it, and everyone that has been over thinks it is a very nice microwave

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new microwave!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A 10! Love the new microwave, easy to install in place of the old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Replacement Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable customer assistance and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replaced another GE install, works as well as the old one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got the stove and microwave to match. best deal ever.

    I would recommend this to a friend
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