Customer Ratings & Reviews

The technician was able to solve my problems and explain how to prevent future issues. He spent a lot of time helping me and recommended an external hard drive for me.

The geeks of geek squad are most helpful and always VERY pleasant when we need them! Always up to date on the newest products. These tech savvy folks are amazing.

the support I have received has been excellent, Everyone I have spoken to has been very knowledgeable and answered my questions or fixed my problems on the initial contact

I have had several occasions to call on the trusty Geek Squad for help and have always been pleased. 24/7 they are available..this is a good investment, economical too!

My PC was locked up,took it to Best Buy and bought a 1 year plan.They fixed it and now I'm set for a year.I'll buy at least another 1 year plan after that.THEY ARE THE BEST!

I had several follow up calls on a laptop. They were helpful and pleasant. I was less pleased with the instore geeks. Inconsistent information and not advocate when I had to exchange a defective laptop.

The Greek Squad is the Greatest. They set up my new computer. Made sure everything was working and transferred from my old out of date computer. Thank you so much.

Bot this along with on-site set-up and data transfer of new equipment. Tech was able to bring my old unit back to life, answer all my questions. Well worth the investment

Whether you need laptop assistance with re-imaging or assistance in making sure external devices are all functioning correctly with the laptop, these folks are great!

The techs that came to our house were awesome. The set everything up, worked through some problems and fixed them. We got the extended service and that helped quite a bit.

I called the same day I got my computer and everything else and they were able to come the very next day and set up all my stuff plus two older laptops I had. Great buy

purchased our items. Sales associate dropped them off with the geek squad and we were notified within 48 hours that our first laptop was programmed and ready for pickup.

Thank goodness for Geek Squad! They are very professional and helpful and give you the best options for the situation.

I needed help with my laptop recently, and the Geek squad was very helpful to me. They were able to fix my problem with my laptop.Very friendly and helpful and knowledgeable

I highly recommend getting this protection. I have been shopping at Best Buy for years and always renew my protection. They are very responsive to my needs and work quickly.

My plan covers up to 3 devices for 1 year. Great money saver because a single repair could cost the same. I would recommend this to anyone who knows they have problems with their electronic devices.

My computer was ready fast. Did not like the fact that I had to make an appointment to drop off & pick up. Had to stand there waiting while no one was in front of me for next appointment time to arrive.

very helpful in identifying why my computer was running slowly, courteous and though I am not very computer literate did not make me feel like I didn't know what I was doing

My husbands Apple was slow and dropped websites; Geek squad was able to return laptop to original working speed.. Geek squad service is efficient and work is explained well.

This is great computer for all my needs. The price was right , Don’t walk out of the store without purchasing the geek Squad service. They are fantastic!! They are experts.