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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3307 reviews

Rating Filter

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 3,307 reviews
  • Rated 5 out of 5 stars

    Excellent knowledge and assistance from the geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was a great help to me during a laptop crisis I had. Resolved my problem in a short time and I was very pleased with the job they did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had difficulty downloading the software. Geek squad took care of this and cleaned up some malware I picked up while attempting to install the software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new keyboard w optical mouse works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Struggled for months with old keyboard/mouse and we couldn't correct issue of "floating" cursor. New Microsoft keyboard & mouse seemed to solve the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Quad was very helpful in setting up my new computer. They answered any questions I had. I know that if I need help in the future, they will be there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was extremely helpful and friendly. Would have never been able to set up new computer myself. Easy process and worth the price of the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth having! Anytime you have a question or a problem they will research and get you the information you need or repair always with a smile!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the help we received. Our options were explained very well and we were able to install a new hard drive verses buying a new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Winning Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick to answer your questions. Fixes problems and gets your product back to you quickly. Worth the expense to add them to your purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is an excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a excellent service. The geek squad team spent at least 2 hours helping me troubleshoot a printer hookup problem. Very courteous and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Competent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with my interactions with the Geek Squad. They provided competent service, and solved my computer issues promptly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best service anywhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are right on!! Very pleasant to deal with and they know their stuff. Thanks Geek Squad for making my computer buying decision an easy choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my 10 year old. Glad I spent a little more on it then I was intending because it runs so smooth with the games she likes to play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had taken my Dell computer in to be reset and fixed and the gentleman that helped me was very kind. My computer was ready by the end of the week!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thought I would try this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took my laptop in was told it would be about $90. When I picked it up it was $100 more to “load the operating system”. I bought this for only$50 More and figured it was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT service !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is great! Even if you think you know everything you need to know about the technology, the help is professional, easy and timely!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased 1yr support for my laptop to fix virus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to walk in & get help, they removed the virus & my laptop is working better than ever! and I'm at ease that I purchase 1 year of support just in case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is always there for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When ever I have a problem Geek Squad is there for me and fixes my problem. The service is excellent and the service engineers are extremely knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3yr support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend this.Took my computer in. They are able backup my items and restore the computer. Works great. Also with the 3 yr support you get antivirus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Support - Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't think I could survive without knowing that the Geek Squad has my back. Friendly folks. Patient, bright and dedicated to getting it right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've already used this once. Worked out great. The Geek Squad person took over my pc and fixed the issue without a hitch. Highly recommend having this.

    I would recommend this to a friend