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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3307 reviews

Rating Filter

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 3,307 reviews
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best purchase for my family's computer and tablets. I have already used it twice to remove ransom viruses and windows update failure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman at Best Buy was very helpful, got my computer fixed fast, and gave tips on how to keep it in good condition. Very polite young man.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Geek Squad customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I am just beginning my 3 years of support, I have had a good experience with the Geek Squad. They have been on time for my appointments and always fixed my issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service. Very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks were very supportive and helpful. They went out of their way to make sure that my new computer was working well for the purpose I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was amazing when my computer went down and stopped working. They explained everything well and had me back up and running quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replace hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    went from a mechanical hard drive to a solid state hard drive. good move and was able to save much of what was on the old hard drive. Thanks for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A lifesaver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed it when my old hard drive went out, saved me from missing too many days of work, and got my computer fixed quicker than was anticipated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new computer after losing the mother board on my old one. Am happy with the purchase and getting it up and running to my satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs took time to transfer data and to download AOL gold to my Lenovo PC. With battery on my old pc on its last legs this was not an easy task

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job of diagnosing and then fixing an obscure bud resulting from a Win10 upgrade that conflicted with my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with how I was treated. More pleased that staff did what they said they would which was not the easiest option they could have elected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Were very helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old computer system was too outdated to handle the new updates (the new windows) and Geek squad tried and worked hard to get it downloaded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and reliable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer techs at Geek Squad provide excellent service. It's very helpful to have an expert come to the home and quickly fix problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always There

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is the best. What else can I say. When the phone stopped working it was replaced. It took some time but glad ro receive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    confidence in geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very confident in knowing there are no viruses on my computer and that I am protected from phishing and other types of infections on my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love working with them, I bring in my problem device and they a solve my problem every time. I would not consider going anywhere else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a computer klutz and it is nice to know I can call the Geeks at any time when I run into a problem. They are always friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my friends who help me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are great help whether in person or on the phone. they are knowledgeable, friend and patient. i love them! could not make it without them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Considerate listeners deal with system intruders

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several incidents of intruders causing screen havoc. A new Chromebook, along with info about my broadband modem, has reduced most of those incidents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing is better than having a Geek by your side

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I have a problem or question about my computer I can call a Geek. They are professional and knowledgeable. I highly recommend them.

    I would recommend this to a friend