Customer Ratings & Reviews

Polite and knowledgeable staff and extremely helpful. Geek Squad is a real asset to Best Buy and keeps me loyal as a customer.

Purchased Geek Squad® - 24/7 Support - 1 Year. Will continue with this program. Great service. Very knowledgeable technicians.

I am not a computer person & these guys hooked me up & made things very easy for me!! I would recommend buying their services.

I used the Geek Squad to setup my new computer! Was very satisfied with the results. They were prompt, knowlegable and very friendly!

Remote service is very convenient for the busy person who cannot get to a store.

Geek Squad personnel have been efficient and thorough. They explain any problems in simple terms. I am very pleased with their work.

I'd been fretting with hackers for over a week and was relieved from ALL angst with the service provivded by GEEK SQUAD - many thnkx!

Thanks for the renewal and may even have to use the Geek Squad soon as am having problem. So good to know they will come and be terrific help !! Thank You

Best bang for the buck for your computer questions. Knowledgeable technicians able to diagnose your problem and recommend fixes.

I can't express what a great idea it was for me to get this extra piece of mind just in case something happens with my new computer

they were fast, they had my computer up and running right in one day they gave me great advice on what in needed to reach my goal

I got locked out of laptop on the first day I had it. Took it to the store and had it back at home the same day. Awesome service!

The Geek Squad has always been very helpful and able to address any technical issues we have had. Recommend them highly.

Buying this support policy sounds so high but when you need help or repair of your computer you'll be happy and richer in the end!

I have used the Geek Squad Support several times over the years. If only for occasional tune up of my computer it it worth the cost.

I purchased the warranty for my Surface Pro 4 and the Geek Squad had my problem resolved and returned to me the next day, well done.

The Geek Squad totally save my pc. They were so helpful and patiently answered all of my questions before and after the services.

You really can't beat the price for 24/7 tech support. When they say 24/7 they mean 24/7. At 2 am I needed help and they were there.

Third time I brought this type of protection plan, it saved me money, and they fix my problems each time with any farther problems.

Geek Squad is the best! I didn't even have an appointment but they still helped me with my computer! So worth having a warranty!