Customer Ratings & Reviews

Geek Squad personnel have been efficient and thorough. They explain any problems in simple terms. I am very pleased with their work.

I don’t have to worry when my computer and laptops mess up - I know I have the Geek Squad on my side to come to my rescue!

Polite and knowledgeable staff and extremely helpful. Geek Squad is a real asset to Best Buy and keeps me loyal as a customer.

Purchased Geek Squad® - 24/7 Support - 1 Year. Will continue with this program. Great service. Very knowledgeable technicians.

I am not a computer person & these guys hooked me up & made things very easy for me!! I would recommend buying their services.

I can't express what a great idea it was for me to get this extra piece of mind just in case something happens with my new computer

Thanks for the renewal and may even have to use the Geek Squad soon as am having problem. So good to know they will come and be terrific help !! Thank You

I am very happy with the Geek squad , it’s hard to get used to calling ahead to bring my computer on but I understand why

they were fast, they had my computer up and running right in one day they gave me great advice on what in needed to reach my goal

Best bang for the buck for your computer questions. Knowledgeable technicians able to diagnose your problem and recommend fixes.

I have used the Geek Squad Support several times over the years. If only for occasional tune up of my computer it it worth the cost.

I purchased the warranty for my Surface Pro 4 and the Geek Squad had my problem resolved and returned to me the next day, well done.

Bought on recommendation of store employee as I was looking for a computer to use for my gaming. It has the speed I expect and I am happy with my purchase so far.

You really can't beat the price for 24/7 tech support. When they say 24/7 they mean 24/7. At 2 am I needed help and they were there.

I got locked out of laptop on the first day I had it. Took it to the store and had it back at home the same day. Awesome service!

Buying this support policy sounds so high but when you need help or repair of your computer you'll be happy and richer in the end!

Third time I brought this type of protection plan, it saved me money, and they fix my problems each time with any farther problems.

The category is "in store" and I got my computer serviced - it took a few days but they were quite successful in getting rid of the ransomware. Very satisfied.

Very knowledgeable, friendly & helpful. I like the fact that I can bring in my lap top anytime and they are always ready to help me.

The Geek Squad totally save my pc. They were so helpful and patiently answered all of my questions before and after the services.